Job summary
Full time 37.5 hours per week. Permanent post.
In conjunction with other members of the Operational and Nursing teams, ensure the provision of effective site management, including direct responsibility for the management of the Patient Flow and Hospital at Night teams and the direction of bed usage throughout the Trust.
The post involves operational management of all site issues as well as facilitating patient flow throughout the clinical areas. This is with the objective of ensuring that the patient is admitted in a timely fashion, receives the right treatment in the right place and is signposted to alternative service providers in accordance with agreed pathways and protocols of care.
The post will also act as a support for both the Hospital at Night team and ward staff out of hours, to ensure the safe and effective use of resources to provide quality patient care. Working autonomously, but with support and liaison with operational managers and off site managers the post holder will ensure the timely action and communication of all site issues ensuring services are maintained.
The role will cover twenty-four hours a day, seven days a week typically working 12 hour shifts.
Main duties of the job
Strategic Direction
- To support the development of, and promote, the Trust's mission, values aims and objectives
- To contribute to the Division's strategy and operational plan leading on the development of improvement plans for specified services, as part of the annual planning cycle and on an ad-hoc basis as required
- To play a major role in modernising the operational delivery of services in line with the strategic direction of the Trust and the divisional operating plan, working with clinical teams to embed quality improvement and development work
Discharge coordination
- Identify and work closely with the integrated discharge team and ward coordinators to facilitate the discharge process and maximise the use of the discharge lounge when available.
- Work with ward staff to improve the speed, safety and effectiveness of discharges.
- Identify problems within hospital processes that lead to delays in discharge, and notify the discharge liaison team and/or appropriate nurse manage
Clinical / Professional
- To ensure that all personal mandatory training requirements are kept up to da To maintain current awareness of all relevant trust policies especially those relating to the transfer of patients, local and national targets and pathways of care. Ensure that acquiring competencies and skills for role/self-development are undertaken in a timely and appropriate manner.
About us
The post holder will uphold and maintain the trust values at all times.
Our Values
We have a plan that will deliver excellent health and care for future generations, working with partners to ensure our services are sustainable.
We make decisions that are best for long term health and social care outcomes for our communities
We communicate clearly to our patients, families and our staff with transparency and honesty
We encourage feedback from everyone to help drive innovation and Improvements
We demonstrate fairness, respect and empathy in our interactions with people
We take responsibility for our actions, speaking out and learning from our mistakes
We take a person-centred approach in all our interactions with patients, families and our staff
We provide compassionate care and demonstrate understanding to everyone
We put quality and safety at the heart of all our services and processes
We continuously improve our standards of healthcare with the patient in mind
Job description
Job responsibilities
For detailed job description and main responsibilities, please see attached job description and person specification for the role.
Job description
Job responsibilities
For detailed job description and main responsibilities, please see attached job description and person specification for the role.
Person Specification
Qualifications & Professional Registration
Essential
- Registered Nurse
- Masters degree level qualification
- Management qualification or equivalent experience
- Evidence of further ongoing professional development
Desirable
- Professional clinical qualification
- Formal project management qualification
Knowledge & Experience
Essential
- Significant management experience including managing a team and change management experience
- Evidenced based detailed knowledge and understanding of the operations of a major acute hospital
- Demonstrable previous success in leading and delivering change and establishing clear work priorities, delegating effectively, ensuring a capability to deliver, monitoring performance and giving feedback.
- Comprehensive knowledge and understanding of NHS Healthcare services
- Comprehensive knowledge understanding of Clinical Governance and Risk Management systems
- Demonstrable Change management experience
- Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working
- A sense of personal and team accountability
- Demonstrable negotiation skills
Desirable
- Experience in delivering improvements to facilitative change that has direct patient benefits
- Understanding and previous experience of service improvement techniques
Person Specification
Qualifications & Professional Registration
Essential
- Registered Nurse
- Masters degree level qualification
- Management qualification or equivalent experience
- Evidence of further ongoing professional development
Desirable
- Professional clinical qualification
- Formal project management qualification
Knowledge & Experience
Essential
- Significant management experience including managing a team and change management experience
- Evidenced based detailed knowledge and understanding of the operations of a major acute hospital
- Demonstrable previous success in leading and delivering change and establishing clear work priorities, delegating effectively, ensuring a capability to deliver, monitoring performance and giving feedback.
- Comprehensive knowledge and understanding of NHS Healthcare services
- Comprehensive knowledge understanding of Clinical Governance and Risk Management systems
- Demonstrable Change management experience
- Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working
- A sense of personal and team accountability
- Demonstrable negotiation skills
Desirable
- Experience in delivering improvements to facilitative change that has direct patient benefits
- Understanding and previous experience of service improvement techniques
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
