Job summary
Senior Medical Secretary - Band 4
Full time 37.5 hours per week, permanent post.
There will be a practical assessment of part of the application process.
An exciting opportunity has arisen for an enthusiastic, flexible and well organised individual to join our friendly Cellular Pathology team as a Senior Medical Secretary.
The successful applicant will require previous Medical Secretary experience in a healthcare environment and have excellent organisational and communication skills. You will be able to cope well under pressure and have a good understanding of the patient pathway. You should enjoy working as part of a multidisciplinary team and be confident liaising with patients, medical staff, general practitioners and referring hospitals.
The post holder will be expected to organise their workload and duties accordingly, in such a way to make a direct and positive contribution to the service, exercising initiative and maintaining patient confidentiality at all times
Main duties of the job
The main duties of the role will be to provide support to the Consultant Histopathologists, Laboratory Manager and Laboratory staff within the department. Day to day responsibilities will include booking in patient samples, typing of clinical correspondence and patient appointment letters, preparation of cases for MDT review and the management of referrals to external agencies etc. You will also assist colleagues during in times of leave/sickness.
About us
Based just off the M61, twenty minutes from the centre of Manchester and with excellent transport links to the rest of the North West, we are a forward thinking Foundation Trust.
Royal Bolton Hospital has a catchment population of approx. 350,000 people.
The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. Staff are valued and we can offer excellent opportunities for further training and development.
The vision of this Trust is to be recognised by the people of Bolton and beyond as an excellent provider of health and care services and a great place to work. We are striving to attract, recruit and retain high calibre staff which reflect our communities.
We are an inclusive employer who trains and develops our staff in a positive learning environment. We aim to be inclusive and therefore applications form all sectors of the community are welcomed.
The department is UKAS Accredited to ISO 15189 and is the 7th best Histopathology laboratory in the country for the percentage of histopathology cases reported within 10 days of receipt, supporting timely diagnosis and treatment.
Job description
Job responsibilities
Being an important part of the Medical Secretarial team in Cellular Pathology, you will play an essential role in providing support to Consultant Histopathologists and cover the Senior Medical Secretaries in their absence. The ability to work under pressure whilst remaining calm is essential.
The role of Senior Medical Secretary is to provide full administration and secretarial support to the diagnostic team. To maintain a high standard of service to meet patient needs, producing patient investigation reports, clinical correspondence and external referrals etc and in doing so maintain the trust Cancer Performance Targets and departmental Turn Around Times.
Further information on the role is outlined in the job description.
Job description
Job responsibilities
Being an important part of the Medical Secretarial team in Cellular Pathology, you will play an essential role in providing support to Consultant Histopathologists and cover the Senior Medical Secretaries in their absence. The ability to work under pressure whilst remaining calm is essential.
The role of Senior Medical Secretary is to provide full administration and secretarial support to the diagnostic team. To maintain a high standard of service to meet patient needs, producing patient investigation reports, clinical correspondence and external referrals etc and in doing so maintain the trust Cancer Performance Targets and departmental Turn Around Times.
Further information on the role is outlined in the job description.
Person Specification
Qualifications
Essential
- GCSE English & Maths Grade C or above (or equivalent)
- Word processing skills to RSA III or equivalent level qualification
- Evidence of continued learning and development
Desirable
- NVQ level 2/3 in Customer Care/Business Administration
- AMSPAR Medical Secretary Diploma or equivalent experience
Experience
Essential
- Significant experience working as an NHS medical secretary
- Evidence of using Information Management Systems for accurate data entry
- Evidence of audio /digital typing
- Evidence of experience of office work including filing, printing, typing clinical correspondence/patient appointment letters and handling patient inquiries with sensitivity
- Evidence of knowledge of medical terminology
- Evidence of Personal Administration skills including diary management, letter typing and minute taking
- Evidence of staff training and line management/supervisory experience
Desirable
- Experience of working in an NHS Histopathology Dept. Histopathology department
- Evidence of using Pathology LIMS systems such as CliniSys Winpath
- Evidence of experience of using G2 Speech for audio typing
- Evidence of NHS specific systems such as ICE or EPR & PAS
- Evidence of experience of writing Standard Operating Procedures
- Working knowledge of NHS policies
Skills
Essential
- Evidence of excellent ability to communicate with patients, staff and external agencies (Verbal/written)
- Excellent IT skills and proficient with MS Office applications
- Evidence of effective time management, to organise and prioritise a complex workload to meet departmental turnaround times.
- Evidence of being able to work to a consistently high standards of accurate data entry whilst under pressure.V
Desirable
- Experience of using a Quality Management System e.g. QPulse
- ECDL or other IDT qualifications
Knowledge
Essential
- Awareness of Equality, Diversity and Inclusivity
Desirable
- Theoretical knowledge of Histopathology, Andrology and Non-Gynae Cytology services
Person Specification
Qualifications
Essential
- GCSE English & Maths Grade C or above (or equivalent)
- Word processing skills to RSA III or equivalent level qualification
- Evidence of continued learning and development
Desirable
- NVQ level 2/3 in Customer Care/Business Administration
- AMSPAR Medical Secretary Diploma or equivalent experience
Experience
Essential
- Significant experience working as an NHS medical secretary
- Evidence of using Information Management Systems for accurate data entry
- Evidence of audio /digital typing
- Evidence of experience of office work including filing, printing, typing clinical correspondence/patient appointment letters and handling patient inquiries with sensitivity
- Evidence of knowledge of medical terminology
- Evidence of Personal Administration skills including diary management, letter typing and minute taking
- Evidence of staff training and line management/supervisory experience
Desirable
- Experience of working in an NHS Histopathology Dept. Histopathology department
- Evidence of using Pathology LIMS systems such as CliniSys Winpath
- Evidence of experience of using G2 Speech for audio typing
- Evidence of NHS specific systems such as ICE or EPR & PAS
- Evidence of experience of writing Standard Operating Procedures
- Working knowledge of NHS policies
Skills
Essential
- Evidence of excellent ability to communicate with patients, staff and external agencies (Verbal/written)
- Excellent IT skills and proficient with MS Office applications
- Evidence of effective time management, to organise and prioritise a complex workload to meet departmental turnaround times.
- Evidence of being able to work to a consistently high standards of accurate data entry whilst under pressure.V
Desirable
- Experience of using a Quality Management System e.g. QPulse
- ECDL or other IDT qualifications
Knowledge
Essential
- Awareness of Equality, Diversity and Inclusivity
Desirable
- Theoretical knowledge of Histopathology, Andrology and Non-Gynae Cytology services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
