Job summary
Part time 30 hours per week. Permanent post.
An exciting opportunity has arisen to work within the Bolton Bowel Cancer Screening team. We are looking for an experienced administrator who is a strong team player, who is highly organised, and who has the ability to communicate effectively and professionally with a wide range of people both within and outside the Trust.
You will be, supporting patients through the bowel cancer screening pathway, joining a high performing Foundation Trust which has been rated as 'Good' by the CQC in our last inspections.
Main duties of the job
Your duties will include managing clinics and ensuring patients are booked in a timely manner.
Day to day tracking of patients, attending PTL meetings as required,
Supporting the capacity coordinator in production of formal reports and other correspondence, formal minute taking and triage phone calls for Specialist Screening practitioners.
Liaising with other bowel cancer screening sites to ensure capacity is available and utilised escalating any issues as necessary.
You will need strong IT skills to be successful in this role. The successful candidate will be able to work both independently and as part of a team. You will need to develop and maintain a working knowledge of bowel screening protocols and processes to facilitate efficient processes and streamlined services.
About us
The Bolton Bowel Cancer Screening Centre has an administrative, specialist nursing and medical team which supports people through the Bowel Cancer Screening Programme.
Our wonderful employees do good things for patients every day, and our highly engaged staff truly live our VOICE values day-by-day. There is an overwhelming passion here to put the patients at the heart of everything we do and a warm, welcoming team ethos which cuts across all professions.
We are absolutely committed to your personal development and will ensure you have a developmental plan which supports you to be the best you can be in this role.
If this role interests you then we would love to hear from you.
Job description
Job responsibilities
- Ensuring patients are booked in a timely manner and clinics closed down within agreed timescales as set out by National guidelines and local Service Level Agreement
- Set session availability on the Bowel Cancer Screening System for Bowel Screening clinics within agreed timescales and in line with national guidelines.
- Liaise with screening sites to ensure capacity is available to deliver agreed sessions, escalating any issues immediately to Capacity Coordinator and Programme Manager. In their absence appropriate action should be taken to identify workable solutions to avoid cancellation of lists.
- Develop and maintain a working knowledge of bowel screening protocols and processes across screening sites to facilitate efficient processes and streamlined services.
- Monitor uptake of the bowel screening lists providing weekly reports to the Bowel Cancer Screening management team in relation to demand and capacity
- In conjunction with the local BCS and National Team, maintain the BCSP national database within responsibilities of own role
- Ensure appropriate patient documentation is available to the Specialist Screening Practitioners to enable them to support the bowel screening lists and provide safe patient care within agreed timescales
- Add patient details to appropriate in-house clinical systems to facilitate the patient pathway. Outside the screening centres host trust, ensure that screening sites have full patient information to enable them to maintain their own clinical systems and patient records.
- Ensure agreed protocols and pathways are adhered to for participants in the Bolton Bowel Cancer Screening Programme. This will include those patients referred to host & associated Trust MDTs and other MDTs across the region prior to & up to their handover. Responsibilities will include monitoring and tracking all patients to ensure timely referral and highlighting to Programme Manager/Capacity Coordinator and/or Lead SSP and/or Deputy Lead SSP where necessary, i.e. if delays are predicted in a patient BCSP pathway.
- Be responsible for the day to day tracking of BCSP patients ensuring patients are being processed in a timely and efficient manner in line with local and national timescales, taking appropriate action where possible to prevent delays
- Support the SSP function in production of cancer tracking information and Communication and Referral process (CARP) to ensure timely onward referral
- Request and maintain cancer dataset information to support the SSP function in meeting the requirements of quality assurance standards
- Ensure histology download is checked and actioned if appropriate in a timely manner.
- Support Capacity Coordinator to provide weekly reports to the PTL management team to inform on current position and potential issues with reduced capacity. Attend Cancer PTL meetings as required to deputise for the capacity co-ordinator.
- Participate in educational/awareness sessions as identified by the BCSP.
- Support the BCSP Manager and/or Capacity Coordinator in the development of performance reporting to the National Screening Programme, strategic groups and the wider health community.
Job description
Job responsibilities
- Ensuring patients are booked in a timely manner and clinics closed down within agreed timescales as set out by National guidelines and local Service Level Agreement
- Set session availability on the Bowel Cancer Screening System for Bowel Screening clinics within agreed timescales and in line with national guidelines.
- Liaise with screening sites to ensure capacity is available to deliver agreed sessions, escalating any issues immediately to Capacity Coordinator and Programme Manager. In their absence appropriate action should be taken to identify workable solutions to avoid cancellation of lists.
- Develop and maintain a working knowledge of bowel screening protocols and processes across screening sites to facilitate efficient processes and streamlined services.
- Monitor uptake of the bowel screening lists providing weekly reports to the Bowel Cancer Screening management team in relation to demand and capacity
- In conjunction with the local BCS and National Team, maintain the BCSP national database within responsibilities of own role
- Ensure appropriate patient documentation is available to the Specialist Screening Practitioners to enable them to support the bowel screening lists and provide safe patient care within agreed timescales
- Add patient details to appropriate in-house clinical systems to facilitate the patient pathway. Outside the screening centres host trust, ensure that screening sites have full patient information to enable them to maintain their own clinical systems and patient records.
- Ensure agreed protocols and pathways are adhered to for participants in the Bolton Bowel Cancer Screening Programme. This will include those patients referred to host & associated Trust MDTs and other MDTs across the region prior to & up to their handover. Responsibilities will include monitoring and tracking all patients to ensure timely referral and highlighting to Programme Manager/Capacity Coordinator and/or Lead SSP and/or Deputy Lead SSP where necessary, i.e. if delays are predicted in a patient BCSP pathway.
- Be responsible for the day to day tracking of BCSP patients ensuring patients are being processed in a timely and efficient manner in line with local and national timescales, taking appropriate action where possible to prevent delays
- Support the SSP function in production of cancer tracking information and Communication and Referral process (CARP) to ensure timely onward referral
- Request and maintain cancer dataset information to support the SSP function in meeting the requirements of quality assurance standards
- Ensure histology download is checked and actioned if appropriate in a timely manner.
- Support Capacity Coordinator to provide weekly reports to the PTL management team to inform on current position and potential issues with reduced capacity. Attend Cancer PTL meetings as required to deputise for the capacity co-ordinator.
- Participate in educational/awareness sessions as identified by the BCSP.
- Support the BCSP Manager and/or Capacity Coordinator in the development of performance reporting to the National Screening Programme, strategic groups and the wider health community.
Person Specification
Qualifications
Essential
- Good standard of education equivalent of Maths and English GCSE at Grade C or above
- NVQ level 3 or equivalent
- Competent level of computer literacy, word, excel
- Evidence of ongoing personal development
Desirable
- IT qualification
- Evidence of higher education
Experience
Essential
- Comprehensive experience of hospital waiting list management and appointment booking processes.
- Experience of cancer waiting times
Desirable
- Experience of the Bowel Cancer Screening information system and associated quality assurance processes
- Experience of tertiary pathway processes
Skills
Essential
- Able to work under pressure and meet strict deadlines
- Effective time management skills
- Able to manage own workload and supervise workload of others
- Ability to work within a team and autonomously
- Flexible approach to work
Desirable
- Advanced Microsoft Office skills (e.g. Word, Excel and PowerPoint).
Knowledge
Essential
- Knowledge of the Bowel Cancer Screening Service and its aims and objectives
- Understanding of Access Polices
- Data Protection / Confidentiality
Desirable
- Comprehensive knowledge & understanding of cancer waiting time rules & pathways and the implications Bowel Cancer Screening has on these
communication
Essential
- Ability to communicate effectively with different levels of staff
- Highly developed interpersonal skills
- Ability to interpret & communicate complicated information
Desirable
- Ability to analyse and present data in a concise format
Person Specification
Qualifications
Essential
- Good standard of education equivalent of Maths and English GCSE at Grade C or above
- NVQ level 3 or equivalent
- Competent level of computer literacy, word, excel
- Evidence of ongoing personal development
Desirable
- IT qualification
- Evidence of higher education
Experience
Essential
- Comprehensive experience of hospital waiting list management and appointment booking processes.
- Experience of cancer waiting times
Desirable
- Experience of the Bowel Cancer Screening information system and associated quality assurance processes
- Experience of tertiary pathway processes
Skills
Essential
- Able to work under pressure and meet strict deadlines
- Effective time management skills
- Able to manage own workload and supervise workload of others
- Ability to work within a team and autonomously
- Flexible approach to work
Desirable
- Advanced Microsoft Office skills (e.g. Word, Excel and PowerPoint).
Knowledge
Essential
- Knowledge of the Bowel Cancer Screening Service and its aims and objectives
- Understanding of Access Polices
- Data Protection / Confidentiality
Desirable
- Comprehensive knowledge & understanding of cancer waiting time rules & pathways and the implications Bowel Cancer Screening has on these
communication
Essential
- Ability to communicate effectively with different levels of staff
- Highly developed interpersonal skills
- Ability to interpret & communicate complicated information
Desirable
- Ability to analyse and present data in a concise format
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
