Bolton NHS Foundation Trust

Healthcare Support Worker

The closing date is 16 October 2025

Job summary

A fantastic opportunity has arisen within the Dermatology department for a band 3 Health Care Support Worker to join our busy and friendly team.

We are looking for enthusiastic and motivated members of staff to be part of our team working within the Integrated Skin Service.

Main duties of the job

Working with the nursing, administration and medical staff to deliver excellent, patient focused care.
Assist consultants in the effective management of clinics and delivering verbal and written information to patients and their carers.
Assist in minor ops theatre, phototherapy and dressings clinics as required.
Maintain an effective communication network; this will include verbal, written and electronic forms of communication.
Assist in the collection of pathological specimens.
Maintaining appropriate stock levels and reporting any issues in a timely and appropriate manner.
Help maintain patients emotional and physical well-being, respecting their dignity at all times.

About us

If you are looking for a new challenge, are passionate about delivering high quality, safe, effective care and support to our patients in a high performing and supportive NHS Foundation Trust, then this may be the opportunity you have been waiting for. Not only does that mean working in a friendly, open and honest culture, but we feel our Trust is a unique place to work and we would love to hear from people who share our passion to provide quality services to our patients, staff and their families.

Bolton NHS Foundation Trust provides services across the Northwest side of the Greater Manchester area ranging from hospital services in Bolton, Salford, Ashton, Leigh and Wigan. We are a progressive expanding organisation with great ambitions around improving quality, integrating pathways and delivering high levels of productivity.

Date posted

02 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

241-422MD-25

Job locations

Royal Bolton Hospital

Minerva Road

Bolton

BL4 0JR

Job description

Job responsibilities

For further information regarding the key responsibilities of this role please see the attached job description. If you have any further questions regarding this role please do not hesitate to contact us via the information below.

Job description

Job responsibilities

Person Specification

Qualifications

Desirable

NVQ level 2 or higher in Health Care or equivalent

Experience

Essential

Experience of working within a team/team environment.
Experience of working in health care setting.

Desirable

Previous experience in outpatient and/or dermatology setting.
Experience of working in NHS.
Experience of working with Lorenzo/LE2.2

Knowledge

Essential

Basic understanding of local NHS and healthcare services.
Understanding of current issues in the NHS.

Desirable

Awareness of issues in dermatology.

Skills

Essential

Compassionate and respectful, with a caring and non-judgemental approach.
Evidence of numerical and verbal reasoning.
Effective communication and interpersonal skills.
Self motivated.
Able to deal with unpleasant dermatological conditions.
Computer literate.

Desirable

Able to deal sensitively with patients who have been given bad news.

General

Essential

Effective communication skills.
Able to move and handle equipment and people.
Able to work with vulnerable patients.
Punctual and reliable.
Open to change and continual service improvement.

Person Specification

Qualifications

Desirable

NVQ level 2 or higher in Health Care or equivalent

Experience

Essential

Experience of working within a team/team environment.
Experience of working in health care setting.

Desirable

Previous experience in outpatient and/or dermatology setting.
Experience of working in NHS.
Experience of working with Lorenzo/LE2.2

Knowledge

Essential

Basic understanding of local NHS and healthcare services.
Understanding of current issues in the NHS.

Desirable

Awareness of issues in dermatology.

Skills

Essential

Compassionate and respectful, with a caring and non-judgemental approach.
Evidence of numerical and verbal reasoning.
Effective communication and interpersonal skills.
Self motivated.
Able to deal with unpleasant dermatological conditions.
Computer literate.

Desirable

Able to deal sensitively with patients who have been given bad news.

General

Essential

Effective communication skills.
Able to move and handle equipment and people.
Able to work with vulnerable patients.
Punctual and reliable.
Open to change and continual service improvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bolton NHS Foundation Trust

Address

Royal Bolton Hospital

Minerva Road

Bolton

BL4 0JR

Employer's website

http://www.boltonft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Bolton NHS Foundation Trust

Address

Royal Bolton Hospital

Minerva Road

Bolton

BL4 0JR

Employer's website

http://www.boltonft.nhs.uk/ (Opens in a new tab)