Job summary
Full Time 37.5 hours per week. Fixed Term Contract for 12 months.
The Patient Care Team in Laboratory Medicine is the front of house Admin & Clerical service for the Department. The team, on a rotational basis, man the Lab Medicine Reception Desk as well as a patient appointment line and a Users Helpline.
As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to thegov.ukwebsite Skilled Worker visa: Overview -GOV.UK(www.gov.uk)
Main duties of the job
Reception Desk: Greeting patients attending for phlebotomy and Clinical Haematology Clinics
Attending, departing and making appointments for Clinic Patients using IPM (LE2.2)
Taking receipt of samples brought down by wards/departments and taking them into the laboratory areas
User Helpline:
Answering general enquiries, such as bottle types, test turnaround times.
Forwarding calls to laboratory and medical staff
Adding tests onto a sample received using the laboratory computer system.
Call Centre:
Making appointments for patients to have a blood test in the department.
Report distribution:
Posting out reports to wards/departments/community settings.
Please see job description for more information on role.
About us
Trust values. Lab Medicine Admin & Support Services Department prides itself on delivering excellent customer service to its colleagues, patients and visitors, using knowledge obtained from working in a laboratory environment.
Details
Date posted
19 February 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
241-118DS-25
Job locations
Royal Bolton Hospital
Minerva Road, Farnworth
Bolton
BL4 0JR
Employer details
Employer name
Bolton NHS Foundation Trust
Address
Royal Bolton Hospital
Minerva Road, Farnworth
Bolton
BL4 0JR
Employer's website
http://www.boltonft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Administration & Support Services Manager
Barbara Y Colman
barbara.colman@boltonft.nhs.uk
01204390437
Supporting documents
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