Northern Care Alliance NHS Foundation Trust

Community Assessment Officer

The closing date is 19 April 2026

Job summary

An opportunity has arisen for a Community Assessment Officer within Salford's Adult Contact Team. We are looking to recruit workers to help us deliver our community led support vision.

You will be responsible for supporting your manager in ensuring that adult's care and support needs are met through delivering high quality support. You will be the first point of contact for the person requesting support. You will undertake strength-based conversations with adults, supporting them to maximise their wellbeing. You will offer a person centered approach to ensure that a compassionate and personalised approach is offered to the person you are supporting. You will work closely with other organisations to ensure that people are well connected, this will include supporting people to access statutory or voluntary services within their local community.

The Adult Social Care workforce aims to improve outcomes for adults who live in Salford by empowering individuals, adopting a strength's-based approach across the service, promoting independence, and working in partnership with our residents so their experiences, opportunities and lives are as good as they can be. This will be achieved through developing a skilled and motivated workforce by investing in their continued professional development and ensuring their practice is current and of a high standard.

Main duties of the job

To maintain a high standard when carrying out statutory functions on behalf of Salford Adult Social Care, you will assess adults under the Care Act (2014).

Your role will include conducting a mixture of telephone assessments and home visits to gather information to complete strength-based assessments. You will consider any caring responsibilities the adult may have for a child. Your primary focus will be to prevent, reduce or delay the need for traditional social care services. Your focus will be connecting adults to their local communities and promoting their independence and well-being.

You will develop support plans with adults and their carers or families, and conduct reviews to ensure that their care and support needs are met whilst promoting their well-being. Participation in multi-disciplinary meetings with health, education, or other professionals will be required.

With appropriate support, you will undertake assessments of an individual's mental capacity, taking into account the specific decisions that need to be made. You will be responsible for ensuring the safety of adults and contribute towards safeguarding meetings when appropriate.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham, and Salford, to save and improve lives.

As a large NHS Trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and collaborating closely with local authorities and key partners. We believe in our power and potential to make a difference and we are always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Learn more about us in our Candidate Information Pack

Details

Date posted

13 April 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£32,597 to £35,412 a year Pro Rata Per Annum

Contract

Permanent

Working pattern

Part-time

Reference number

236-UEC-SW022-26-A

Job locations

Salford

Stott Lane

Salford

M6 0HD


Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Person Specification

Education

Essential

  • Due to the Governments Fluency in English Duty for posts where employees speak directly to members of the public the post holder is required to meet either the Lower threshold level - where the person is able to demonstrate that they can during the interview: a) Use a wide range of simple words and a standard English sentence structure to express much of what they want to. b) Maintain a conversational flow even though they pause to think of the correct words or sentence structure in order to express themselves. or the Advanced threshold level (which will be implemented where the post requires a greater level of sensitive interaction with the public e.g. in children's centres) - where the person is able to demonstrate that they can during the interview: a) Can express themselves fluently and spontaneously, almost effortlessly b) Only the requirement to explain difficult concepts simply hinders a natural smooth flow of language
  • A general education commensurate with the need to keep sensitive, concise and accurate written records, and ability to communicate information appropriately, clearly and concisely both verbally and in written form.

Essential

Essential

  • An understanding of the role of Community & Social Care and of the relevant legislation in the provision of personal Social Care and Health.
  • To have an understanding of the Mental Capacity Act and the requirement of best interest decisions should a person not have the capacity to make decisions regarding their care and support
  • Safeguarding and Promoting the welfare of Adults which requires understanding what harm or abuse is, recognising it and responding to it proportionately, assessing risks and emotional resilience, reflecting and making informed judgments
  • To have knowledge of and work within relevant organisational policies and procedures
  • Ability to identify the range of adult/carer needs, devising care and support plans and re-negotiating as adults/carer needs and circumstances change.
  • Awareness of the effects and implications of illness and disability on people and their families/carers.
  • Demonstrate an understanding of the duties and responsibilities that underpins the work of Adult Services
  • Ability to cooperate and work well with others in pursuit of team goals
  • Ability to make effective and timely decisions
  • Uses a range of complex IT packages relating to area of work
  • Experience of working in a caring setting or of acting in a caring role or of working in a voluntary sector / community provider
  • Full UK driving licence with use of a car for business use purposes

Desirable

  • A commitment to customer focused service delivery
  • To have a good understanding of the local community, statutory and non - statutory services
  • Evidence of your ability to liaise with other appropriate Adult Health and Social Care professionals / teams
  • To support less experienced staff and mentor new staff and / or students from across Adult Health and Social Care Services
Person Specification

Education

Essential

  • Due to the Governments Fluency in English Duty for posts where employees speak directly to members of the public the post holder is required to meet either the Lower threshold level - where the person is able to demonstrate that they can during the interview: a) Use a wide range of simple words and a standard English sentence structure to express much of what they want to. b) Maintain a conversational flow even though they pause to think of the correct words or sentence structure in order to express themselves. or the Advanced threshold level (which will be implemented where the post requires a greater level of sensitive interaction with the public e.g. in children's centres) - where the person is able to demonstrate that they can during the interview: a) Can express themselves fluently and spontaneously, almost effortlessly b) Only the requirement to explain difficult concepts simply hinders a natural smooth flow of language
  • A general education commensurate with the need to keep sensitive, concise and accurate written records, and ability to communicate information appropriately, clearly and concisely both verbally and in written form.

Essential

Essential

  • An understanding of the role of Community & Social Care and of the relevant legislation in the provision of personal Social Care and Health.
  • To have an understanding of the Mental Capacity Act and the requirement of best interest decisions should a person not have the capacity to make decisions regarding their care and support
  • Safeguarding and Promoting the welfare of Adults which requires understanding what harm or abuse is, recognising it and responding to it proportionately, assessing risks and emotional resilience, reflecting and making informed judgments
  • To have knowledge of and work within relevant organisational policies and procedures
  • Ability to identify the range of adult/carer needs, devising care and support plans and re-negotiating as adults/carer needs and circumstances change.
  • Awareness of the effects and implications of illness and disability on people and their families/carers.
  • Demonstrate an understanding of the duties and responsibilities that underpins the work of Adult Services
  • Ability to cooperate and work well with others in pursuit of team goals
  • Ability to make effective and timely decisions
  • Uses a range of complex IT packages relating to area of work
  • Experience of working in a caring setting or of acting in a caring role or of working in a voluntary sector / community provider
  • Full UK driving licence with use of a car for business use purposes

Desirable

  • A commitment to customer focused service delivery
  • To have a good understanding of the local community, statutory and non - statutory services
  • Evidence of your ability to liaise with other appropriate Adult Health and Social Care professionals / teams
  • To support less experienced staff and mentor new staff and / or students from across Adult Health and Social Care Services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust

Address

Salford

Stott Lane

Salford

M6 0HD


Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust

Address

Salford

Stott Lane

Salford

M6 0HD


Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Manager

Laura Mellor

laura.mellor@nca.nhs.uk

01612060604

Details

Date posted

13 April 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£32,597 to £35,412 a year Pro Rata Per Annum

Contract

Permanent

Working pattern

Part-time

Reference number

236-UEC-SW022-26-A

Job locations

Salford

Stott Lane

Salford

M6 0HD


Supporting documents

Privacy notice

Northern Care Alliance NHS Foundation Trust 's privacy notice (opens in a new tab)