Job summary
Community Reception Services are looking for an enthusiastic, confident and committed individual to join their reception team to provide a wide range of administrative and clerical duties.
Hours are 28 hours per week:
Monday - Thursday 1200 - 1730
Friday 1230 - 1830
This post is for a Receptionist to cover busy reception desks meeting & greeting patients to the centre and being the main point of call for any building issues.
Based at Werneth Primary Care Centre.
Main duties of the job
You will provide an accurate, confidential, comprehensive and efficient clerical service to support tenants, ensuring priorities, deadlines and queries are always dealt with correctly and efficiently.
You will work on reception for the building to support all tenants including arriving patients & booking appointments, logging faults, monitoring the car park, making room bookings.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.
You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.
You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk
Person Specification
Qualifications
Essential
- GCSE or equivalent in English & Maths Grade C or above
Skills
Essential
- Ability to recognise & manage challenging situations
- Ability to work as a part of a team and capable of working unsupervised
- Able to plan and organise own work and work under own initiative
- Willing to work flexibly as required
- Good written and verbal skills
- Adaptable and quick learner
- Good organisational skills
- Customer care, dealing with challenging behaviour
- Basic IT skills including Microsoft packages
Experience
Essential
- Previous proven reception experience or equivalent
- Knowledge of general office & administration procedures
- Evidence of working in a customer focused environment
Desirable
- Previous NHS/healthcare experience
- Operate a switchboard/handle patient calls
- General knowledge of a room booking system
- Work on NHS clinical systems
Person Specification
Qualifications
Essential
- GCSE or equivalent in English & Maths Grade C or above
Skills
Essential
- Ability to recognise & manage challenging situations
- Ability to work as a part of a team and capable of working unsupervised
- Able to plan and organise own work and work under own initiative
- Willing to work flexibly as required
- Good written and verbal skills
- Adaptable and quick learner
- Good organisational skills
- Customer care, dealing with challenging behaviour
- Basic IT skills including Microsoft packages
Experience
Essential
- Previous proven reception experience or equivalent
- Knowledge of general office & administration procedures
- Evidence of working in a customer focused environment
Desirable
- Previous NHS/healthcare experience
- Operate a switchboard/handle patient calls
- General knowledge of a room booking system
- Work on NHS clinical systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).