Job summary
Working as part of the communications team, the Communications and Marketing Officer will create and develop a wide range of online and offline content aligning with Communications plans. The role will provide high quality support to Aqua's staff, members and customers.
The Communications and Marketing Team covers a broad range of communications and marketing functions and channels including media relations, internal communications, Customer Relationship Management (CRM), reputation management, digital communications and event management.
You will work with Aqua staff to deliver timely Communication and Marketing activities to implement their annual work plan and providing regular evaluation to support continuous improvement whilst working closely with the Communication and Marketing Manager and other communications colleagues in the North West and beyond to implement Aqua's plans for communication and marketing, customers, and public relation (PR) and campaigns.
Travel and occasional stays away from home may be required. Aqua offers flexibility to work from home as well as in the office and on customer sites aligned with business needs.
****Please note that this vacancy is for Advancing Quality Alliance (Aqua) and will be based at Crossgate House in Sale and not the Northern Care Alliance NHS Foundation Trust***
Main duties of the job
The suitable candidate will be able to research, draft and distribute high quality publications for internal audiences, external stakeholders and local, national and specialist / trade media. You will also be responsible for writing and production of key Aqua publications working closely with staff, customers and design agencies. They will contribute to the management of the Aqua's social media channels including content planning, monitoring and responding to engagement.
As part of the Communications and Marketing Team the post holder will deliver a range of support to members, customers and staff focusing on:
Research draft and distribute high quality publications for internal audiences, external stakeholders and local, national and specialist / trade media
Lead the writing and production of key Aqua publications working closely with staff, customers and design agencies
Contribute to the management of the organisation's social media channels including effective content planning in addition to monitoring and responding to engagement
Support the creation of digital assets for the website and social media using appropriate software
Undertake regular content updates to the website
Act as the first point of contact for enquiries to the Communications and Marketing Team which may include customers, journalists and new member or business enquiries
About us
Our purpose is to inspire the best quality health and care for everyone. Proudly part of the NHS, we work as an improvement partner with integrated care systems, organisations, teams and individuals, in the UK and beyond to:
Enable safe care by developing people and culture Develop great leadership Co-produce person-centred care with lived experience partners Embed continuous improvement Enable effective governance and regulatory preparedness
We address our customers' complex needs from Board to the point of care, supporting them through project-based consultancy or long-term membership relationships.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Person Specification
Qualifications and Registration
Essential
- Educated to degree level in communications, public relations, marketing, similar or equivalent experienc
Desirable
- Relevant recognised professional Qualification e.g, CIM, CAM, CIPR or equivalent level experience
Experience
Essential
- Significant experience in a communications related role
- Excellent verbal and written communication skills
- Experience of writing and producing items for various audiences
- Demonstrable evidence of applying creativity and originality of thinking to Communication activities
- Experience of using various channels to support communications and marketing activity including social media
- Experience of working with Microsoft Teams, Zoom, Microsoft Office applications including Excel, Word, PowerPoint and Publisher
Desirable
- Experience of using design packages e.g. Photoshop, InDesign
- Knowledge and experience of working with WordPress
- Communications experience in an NHS / Healthcare environment
Person Specification
Qualifications and Registration
Essential
- Educated to degree level in communications, public relations, marketing, similar or equivalent experienc
Desirable
- Relevant recognised professional Qualification e.g, CIM, CAM, CIPR or equivalent level experience
Experience
Essential
- Significant experience in a communications related role
- Excellent verbal and written communication skills
- Experience of writing and producing items for various audiences
- Demonstrable evidence of applying creativity and originality of thinking to Communication activities
- Experience of using various channels to support communications and marketing activity including social media
- Experience of working with Microsoft Teams, Zoom, Microsoft Office applications including Excel, Word, PowerPoint and Publisher
Desirable
- Experience of using design packages e.g. Photoshop, InDesign
- Knowledge and experience of working with WordPress
- Communications experience in an NHS / Healthcare environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).