Interpreter - Bangla/Urdu/Punjabi Female

Job summary

The Interpretation and Translation Service provides quality confidential interpreting service for the Northern Care Alliance Foundation NHS Trust, covering all four hospital sites at Royal Oldham, Salford Royal, Fairfield General (Bury) and Rochdale Infirmary, and various community settings and other venues as may be required.

The post holder will maintain good working relationships with all staff, patients and/or other agencies, to achieve the objectives and purpose of your role and to endorse the NCA's Interpretation and Translation Service, promoting understanding, good will and impartially.

Main duties of the job

As a member of the Interpretation and Translation team you will be responsible for providing a confidential, efficient and effective language support service to healthcare professionals and patients in both the hospital and community setting on a sessional basis, as and when required according to the specified time.

Interpretations will be accurate and precise without any summarisation or additional information added.

Provide interpretation services in 3 ways i.e., face to face (In person); Video interpretation (MS Teams or AccurX) and Telephone Interpretation.

To maintain good working relationships with all staff, and patients, to achieve the objectives and purpose of your role and to endorse the NCA's Interpretation and Translation Service, promoting understanding, good will and impartially.

Maintain accurate, timely and legible records, including personal and administrative records, gathered or used as part of your role. Records may be paper or electronic, and always ensure confidentiality.

Using the Zipporah Interpreter Booking System you will retain records and supporting evidence of telephone / video interpretation provided.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.