Cyber Security Operations Analyst

Job summary

This role offers the perfect balance of responsibility and mentorship, enabling you to grow your skills in a supportive environment while making a direct impact on the NCA's cybersecurity posture. As you progress, you'll gain more opportunities to lead projects, apply your expertise, and help shape the organisation's digital security strategy.

Cyber threats evolve constantly, and so does the need for professionals dedicated to staying ahead. At the NCA, you'll join a team that values innovation, continuous learning, and a proactive security approach. You'll attend industry conferences, engage in advanced training, and collaborate with experts across healthcare and cybersecurity, ensuring you remain at the forefront of best practices.

Joining the NCA as a Cyber Security Analyst offers a career path with endless potential. As you overcome challenges, you'll build the skills needed to advance within the organisation. The NCA is committed to developing talent, offering opportunities for you to move into more senior roles, from leading initiatives to becoming a Principal Cyber Analyst.

This role provides immediate fulfilment and long-term growth, with the chance to make a real difference to both the organisation and its patients. Whether you're driven by a passion for cybersecurity, healthcare impact, or collaboration, this position offers a defining opportunity to excel.

Main duties of the job

Investigates a range of IT issues. Ensure all work is accurately logged and updated on our Digital ITSM to agreed incident, problem and change management procedures.

To maintain a range cyber security operations responsibilities, and hardware and software supported by the Cyber Security Operations Team.

Where relevant to assist the colleagues, ensuring timely, high-quality delivery of IT systems, and efficient resolution of faults.

Monitor and maintain cyber security software tools.

Ensure that comprehensive technical and system documentation is established, updated, and maintained.

Keep confidential all information under departmental control, or obtained under or in connection with departmental requirements.

Must be able to provide and receive complex technical information, instruction, and advice. This includes all aspects of PC/Peripheral care/maintenance.

Maintain and ensure accurate and appropriate departmental records, whether electronically or manually documented.

To analyse, investigate and resolve complex queries, where there are a number of options, as well as analysing user requirements which may require configuration of software and hardware.

Must be able to plan and organise own day-to-day tasks and activities.

Assign appropriate priority levels to tickets as they are received, based on priority and impact to the Trust.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.