Breathlessness and Long Covid Service Co-ordinator

Job summary

An exciting opportunity has arisen to join the Pennine Lung Service as the Breathlessness and Long Covid Service Co-ordinator

The post holder will support the Breathlessness and Long Covid MDT Clinic and oversee the entire Multi-Disciplinary Team process both pre and post MDT. Long Covid is now a recognised illness following the Covid-19 pandemic. This role will be essential in delivering the MDT for patients who require Tier 3 services across the NCA.

We require a patient focused individual who has excellent people skills, can communicate appropriately with both health care professionals and patients, and who is organised, proactive, and passionate about improving outcomes for patients.

Main duties of the job

The post holder will be expected to work across a range of IT systems namely excel, PAS, SCR and CRIS, to coordinate booking of patient appointments into the MDT and ongoing referrals. The post holder will work both directly and indirectly with both patients and their carers to assist in coordinating the care of patients through their hospital care journey, identifying, escalating, and managing issues that patients may have with transport and interpreters as appropriate. The role will be key to the planning, uploading of documents, taking notes and actions at the MDT, and informing the patient and GP of the outcomes post MDT. They will also need to tackle any actions and ensure they are completed by health care professionals in a timely manner. It will be part of the MDT coordinator's role to help improve both patient compliance and patient experience.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.