Ward Clerk - Hyper Acute Stroke Unit

Job summary

We are looking for an enthusiastic and committed Ward Clerk to provide efficient clerical support on Hyper Acute Stroke Unit at Salford Royal Hospital.

The post is 24hours per week, working 4 days over a 5 days period (Monday to Friday). Start/finish times are negotiable, however the start time will be after 12pm, due to the needs of the service.

The role will provide an exciting challenge to the successful candidate.

Ward Clerks provide administrative support and act as the unit receptionist to the ward. This includes answering telephone calls, updating confidential patient data, making follow up appointments, arranging hospital transport, liaising with medical secretaries, admitting and discharging patient on electronic systems, ordering and maintaining stationery stocks.

Main duties of the job

Your role will invole acting as Ward Receptionist and greeting patients and visitors, including those with communication difficulties, on arrival to the ward in accordance with Trust standards and expectations.

You will ensure that all visitors are dealt with efficiently and given information packs and/or leaflets where applicable.

You will receive messages in person, by telephone, e-mail or letter and respond appropriately and ensure that patients' notes and other documentation are prepared and managed confidentially.

You will take responsibility for accurate data entry and retrieval via computer, for e.g., patient centre, case note tracking, and other systems, and ensure that discharged patient notes are returned promptly to appropriate secretaries or medical records department, including case note tracking.

You will arrange follow-up appointments if required, ensure that patient admission documentation is maintained appropriately and that a record is kept of clinical activity.

You will be responsible for reporting broken or faulty equipment and furnishings within the ward/department. Checking stationery levels for the ward.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

We are currently in process of updating our values. For the latest information around our values and behaviours, please visit our careers website https://careers.northerncarealliance.nhs.uk