Job summary
The purpose of this post is to provide a comprehensive secretarial service within the Division. The post holder will provide a confident professional service to all patients and their careers, whilst supporting them throughout their pathway of care. It is vital that confidentiality be maintained at all times. The post holder must adhere to Trust Policies and Procedures at all times.
Main duties of the job
The post holder's main duties will include audio and live transcription, managing Outpatient slot utilisation, waiting list management, 18 Week RTT and cancer pathway management and liaising with patients to manage patient pathways. The Medical Secretary will be expected to work with the minimum of supervision. He/she will also be able to demonstrate flexibility and use own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the Consultant and his/her team to utilise their time in an efficient and effective manner.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
We are currently in process of updating our values. For the latest information around our values and behaviours, please visit our careers website https://careers.northerncarealliance.nhs.uk
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: https://careers.northerncarealliance.nhs.uk
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: https://careers.northerncarealliance.nhs.uk
Person Specification
Experience, Knowledge & Skills
Essential
- Ability to demonstrate the use of information systems, e.g. word processing packages, spread sheets, databases, patient administration system, email etc
- Demonstrate the ability to organize own duties and prioritise tasks within a busy team environment
- Willingness to learn and develop new skills
Desirable
- Proven experience as a Medical Secretary
Qualifications
Essential
- Audio transcription and word processing skills to RSA level III or equivalent.
Desirable
- Possession of ECDL qualification
- Qualification in medical secretarial studies
- BTEC or equivalent level of knowledge on a range of trust policies and management procedures
Skills & Abilities
Essential
- Excellent communication skills, both verbally and non-verbally when dealing with patients/relatives and other internal and external agencies especially when providing or receiving complex or sensitive information.
- Trust Values: Patient & Customer Focus, Accountability, Respect, Continuous Improvement
Person Specification
Experience, Knowledge & Skills
Essential
- Ability to demonstrate the use of information systems, e.g. word processing packages, spread sheets, databases, patient administration system, email etc
- Demonstrate the ability to organize own duties and prioritise tasks within a busy team environment
- Willingness to learn and develop new skills
Desirable
- Proven experience as a Medical Secretary
Qualifications
Essential
- Audio transcription and word processing skills to RSA level III or equivalent.
Desirable
- Possession of ECDL qualification
- Qualification in medical secretarial studies
- BTEC or equivalent level of knowledge on a range of trust policies and management procedures
Skills & Abilities
Essential
- Excellent communication skills, both verbally and non-verbally when dealing with patients/relatives and other internal and external agencies especially when providing or receiving complex or sensitive information.
- Trust Values: Patient & Customer Focus, Accountability, Respect, Continuous Improvement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).