Receptionist / Clerical Officer - Occupational Health

Job summary

An opportunity has opened up to join the Occupational Heath Unit for the NCA to cover the maternity leave of the permanent postholder.

The main purpose of the job will be to provide a high quality professional day to day administrative service to the wider team and provide admin support to the clinicians within the team including booking / amending appointments, responding to queries

You will assist in general office administration as required and may be first point of contact for our patients when they contact the unit either by phone, e-mail or in person. You will join a very busy team where no two days are the same!

Occupational Health works alongside recruitment, making sure that staff are fit to commence in their role and provide any advice or support required to help the staff member to fulfil their duties.

The aim of the NCA Occupational Health Department is to maintain the health and wellbeing of employees, therefore increasing productivity, reducing sickness absence and assisting in the recruitment and retention of our employees.

Although this post is primarily based at Fairfield General Hospital, we do have other sites at The Royal Oldham Hospital and Salford Royal Hospital and across the wider NCA where you may be required to work to support service requirements as needed.

Main duties of the job

The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems.

You will often be the first point of contact and a focal point for the service requiring clear communication and liaison skills. The role will also require the monitoring of e-mail inboxes for both the OH and Physio Service. You will be producing appointment letters along with generating other communications as required, including reminders and DNA's in accordance with set policy and procedures.

You will work as part of a wider team to ensure the delivery of a quality administration service for the Occupational Health Service, including providing reception cover as required.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

We are currently in process of updating our values. For the latest information around our values and behaviours, please visit our careers website https://careers.northerncarealliance.nhs.uk