Directorate Support Manager - Gastroenterology

Job summary

An exciting opportunity has opened up to work within the directorate of Gastroenterology. Working along side an operational team of including Directorate Manager, Assistant Directorate Manager. The post holder will work closely with other members of the multi disciplinary team to ensure safe timely and effective service delivery.

• This post will support the safe, timely and effective delivery of gastroenterology services on the Oldham and Rochdale and Bury sites.
• To assist the directorate in the development and implementation of policy, business planning, business objectives and service developments.
• Assist service leads in meeting performance management requirements of the services, including, RTT,/Cancer performance Patient Flow, Sickness & Absence/Rota quality and activity targets.
• To undertake specific project work as identified by the directorate team.
• Ensuring medical staff adhere to Attendance policy and Special Leave, monitoring sickness & absence of medical staff, conducting return to works, and formal sickness reviews in line with Trust Policy and all other HR policies.

Main duties of the job

• Ensure medical staff are compliant with mandatory training and take necessary action for those not compliant.
• Produce Business Plans as and when required, chasing these up to timescales and deadlines.
• Assist the Directorate Manager and Assistant Directorate Manager with the management of the RTT and support the achievement of the RTT. Support with the cancer performance and delivery.
• Attend RTT/Cancer performance meetings with directorate and clinical teams when required.
• To support the tracking of patients and escalation of patient treatment in relation to delays in treatment to the MDT team
• Liaise with the Directorate Manager where additional capacity is required for patients to be seen within appropriate timescales. Early escalation of potential capacity problems. Escalate issues which may impede compliance to the Directorate Manager in a timely manner and collaboratively work up recovery plans.
• To support the Directorate in the monitoring of the theatre and outpatient capacity and utilisation of sessions
• To plan and monitor the use of the theatre lists to ensure maximum utilisation
• To work closely with the Consultant team to manage capacity and demand
• Assist in the investigation of complaints/incidents/PALS

About us

Oldham Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. The place where the world's first IVF baby was delivered, Oldham is a town of pioneering firsts. Today, Oldham is responsible for delivering a range of acute and community health services across the local area and at The Royal Oldham Hospital. As a designated major trauma unit for Greater Manchester and one of only three vascular centres in Greater Manchester, Oldham is a specialist hospital for acute surgery and provides state-of-the-art onsite pathology services to the North West.