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Norfolk and Norwich University Hospital

Healthcare Support Worker Clinical Care - Oncology & Haematology

The closing date is 26 April 2026

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Job summary

We have opportunities to work as a Healthcare Support Workers within the Oncology and Haematology department on Mulbarton ward, Acute Oncology/Haematology service and Weybourne Day Unit - please specify which area you would like to apply for in your supporting statement.

Under the direction of the registered professional, work with all members of the multi-disciplinary team, to contribute to the provision of the highest standards of patient care delivered with dignity, respect and compassion. Act as a role model for other colleagues and provide support and guidance as appropriate to role. This job description is to be read in conjunction with the scope of practice for band 3 HCSW - clinical care at NNUH.

Main duties of the job

Mulbarton Ward is a 34 bedded ward caring for patients with cancer. we care for patients who need chemotherapy, stem cell transplants, iodine therapy as well as supporting patients with their side effects from their cancer and treatments. We care for patients at the end of their life and provide palliative care. For any questions for Mulbarton Ward; we work 12 hours shifts 07:00-19:30 or Nights 19:00-07:30, please contact Helen (ward manager) 01603 647891/helen.payne@nnuh.nhs.uk for further information.

Acute Oncology/Haematology service sees unwell patients due to complications of their disease and treatments. Their aim is for admission avoidance in an outpatient setting. - For Acute Oncology and Haematology service - they have 37.5 working hours offered are Monday- Friday 09:00-17:00. Please contact Maria (unit manager) on TRESA.GOPURATHINKAL@nnuh.nhs.uk

Weybourne Day Unit has 27 chairs to deliver outpatient chemotherapy and immunotherapy. For Weybourne day unity- working hours are 37.5 hours working 8:00-18:00 - Monday to Friday (4 working days) please contact Tina (unit manager) on Marion.Shaughnessey@nnuh.nhs.uk

Colney Centre Outpatients' departments see patients in a clinic setting - they work varied hours Monday to Friday - please contact Tina (unit manager) on Marion.Shaughnessey@nnuh.nhs.uk

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room at NNUH Colney Lane site
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH Colney Lane site
  • Free 24-hours confidential counselling support
  • On-site Nursery at NNUH Colney Lane
  • On-site cafes offering staff discounts at NNUH Colney Lane
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Details

Date posted

20 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

234-25-I2145

Job locations

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY


Job description

Job responsibilities

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

Please see the attached job description for full details and main responsibilities.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.

Job description

Job responsibilities

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

Please see the attached job description for full details and main responsibilities.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.

Person Specification

Qualifications

Essential

  • City and Guilds NVQ Level 3/ T levels/ A levels in Care/Health and Social Care or equivalent qualification or significant equivalent experience

Experience

Essential

  • Some previous experience in a nursing/Care Assistant role which can be demonstrated against the requirements of the role.

Skills

Essential

  • Ability to communicate clearly and effectively verbally in English
  • Good numeracy and literacy skills, clear and effective reading and writing in English language

Attitude, aptitude

Essential

  • Caring and compassionate with excellent interpersonal and communication skills
  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification

Qualifications

Essential

  • City and Guilds NVQ Level 3/ T levels/ A levels in Care/Health and Social Care or equivalent qualification or significant equivalent experience

Experience

Essential

  • Some previous experience in a nursing/Care Assistant role which can be demonstrated against the requirements of the role.

Skills

Essential

  • Ability to communicate clearly and effectively verbally in English
  • Good numeracy and literacy skills, clear and effective reading and writing in English language

Attitude, aptitude

Essential

  • Caring and compassionate with excellent interpersonal and communication skills
  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY


Employer's website

https://www.nnuh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY


Employer's website

https://www.nnuh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Manager

Helen Payne

Helen.payne@nnuh.nhs.uk

01603647981

Details

Date posted

20 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

234-25-I2145

Job locations

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY


Supporting documents

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