Norfolk and Norwich University Hospital

Housekeeper - ENT Outpatients

The closing date is 12 April 2026

Job summary

An excellent opportunity has arisen to join the Ear, Nose and Throat (ENT) Outpatients at Norfolk & Norwich University Hospital for a Housekeeper as a part of our highly experienced and established team in our busy department. We are based in Outpatients West at Norfolk & Norwich University Hospital, on our modern, purpose-built site.

We are looking for a dynamic and enthusiastic person who can support our PRIDE values.

The successful candidate will provide non-clinical support to the team carrying out assigned tasks under the supervision of the registered Nurses in ENT Outpatients, such as cleaning of nasoendoscopes. Although previous housekeeper experience would be advantageous, it is not essential. Training will be provided once in post.

The successful candidate will be expected to work their hours flexibly over 2 days a week, Monday to Saturday, 7:30-17:30 and 7:30 -17:00 but this will be discussed further at interview stage.

You will be joining a small and friendly team and will be given plenty of mentoring and support from experienced team members. What matters most in this role is to be organised, motivated and enjoy working as part of a dedicated and passionate team.

Don't miss this opportunity to join us and send your application today! Please feel free to contact us for more information or to arrange a visit to the department.

Main duties of the job

The main responsibilities of the role are:

  • Setting up the clinic and treatment rooms prior to the start of clinics, including checking oxygen and suction equipment.
  • General tidying up of the department at the end of each day, once clinics are finished.
  • To clean nasoendoscopes according to the department requirements. Full training will be provided for this.
  • To order stock, report faults as required, ensuring safe and smooth running of the clinics.
  • To ensure that stocks and supplies are kept at adequate levels within the department and order accordingly. Storing supplies as required.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room at NNUH Colney Lane site
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH Colney Lane site
  • Free 24-hours confidential counselling support
  • On-site Nursery at NNUH Colney Lane
  • On-site cafes offering staff discounts at NNUH Colney Lane
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Details

Date posted

30 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

234-25-B1908-A

Job locations

Norfolk and Norwich University Hospital

Norwich

NR4 7UY


Job description

Job responsibilities

  • Establish and maintain a working rapport with nursing, medical, technical, ancillary and administration colleagues.
  • Help with cleaning and maintain tidiness in all areas.
  • Assist with the cleaning of all equipment and quality testing of specialised equipment.
  • To be responsible for the maintenance of equipment at ward level, reporting and ensuring accurate records are kept and equipment retrieved and returned as necessary.
  • To check linen allocation daily, report any problems to the Ward Coordinator and liaise with the linen room to rectify problems. Ensure dirty linen is bagged and disposed of correctly.
  • Check emergency equipment is available by all beds i.e. oxygen tubing, masks,Suction.
  • Check oxygen and suction is working is working correctly and ensure portable oxygen cylinders are full.
  • Ensure adequate stocks of items are in areas as required, and assist with the ordering of stores and stationery supplies. Know how to use Powergate where applicable.
  • Put supplies and stationery away in storage areas as required.
  • Keep all storage areas clean and neat and promote a safe working environment.

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Please note that this advertised position, which is part of occupation code 6231 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.

Job description

Job responsibilities

  • Establish and maintain a working rapport with nursing, medical, technical, ancillary and administration colleagues.
  • Help with cleaning and maintain tidiness in all areas.
  • Assist with the cleaning of all equipment and quality testing of specialised equipment.
  • To be responsible for the maintenance of equipment at ward level, reporting and ensuring accurate records are kept and equipment retrieved and returned as necessary.
  • To check linen allocation daily, report any problems to the Ward Coordinator and liaise with the linen room to rectify problems. Ensure dirty linen is bagged and disposed of correctly.
  • Check emergency equipment is available by all beds i.e. oxygen tubing, masks,Suction.
  • Check oxygen and suction is working is working correctly and ensure portable oxygen cylinders are full.
  • Ensure adequate stocks of items are in areas as required, and assist with the ordering of stores and stationery supplies. Know how to use Powergate where applicable.
  • Put supplies and stationery away in storage areas as required.
  • Keep all storage areas clean and neat and promote a safe working environment.

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Please note that this advertised position, which is part of occupation code 6231 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.

Person Specification

Qualifications

Essential

  • General education to GCSE Level
  • Basic literacy and numeracy skills

Experience

Desirable

  • Personal experience in health care setting

Skills

Essential

  • Communication/Telephone skills
  • Able to work as part of a multidisciplinary team
  • Awareness/importance of Health and Safety and Confidentiality

Attitude, aptitude

Essential

  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification

Qualifications

Essential

  • General education to GCSE Level
  • Basic literacy and numeracy skills

Experience

Desirable

  • Personal experience in health care setting

Skills

Essential

  • Communication/Telephone skills
  • Able to work as part of a multidisciplinary team
  • Awareness/importance of Health and Safety and Confidentiality

Attitude, aptitude

Essential

  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk and Norwich University Hospital

Norwich

NR4 7UY


Employer's website

https://www.nnuh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk and Norwich University Hospital

Norwich

NR4 7UY


Employer's website

https://www.nnuh.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Sister

Charlotte Boyle

charlotte.boyle@nnuh.nhs.uk

01603287289

Details

Date posted

30 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

234-25-B1908-A

Job locations

Norfolk and Norwich University Hospital

Norwich

NR4 7UY


Supporting documents

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