Healthcare Support Worker – Clinical Care - Frailty/OPM
The closing date is 23 February 2026
Job summary
The Frailty Team at the Norfolk & Norwich Hospital are looking for experienced Healthcare Support Workers with enhanced skills to join in our Frailty SDEC/Loddon nursing team (frailty unit). This is an exciting opportunity to be part of a growing team providing comprehensive support and guidance to our elderly patients coming through the frailty pathway.
Our modern university hospital is set just outside the vibrant city of Norwich in the beautiful county of Norfolk - the land of big skies, stunning beaches and rolling countryside - providing care to nearly a million patients each year. The care we provide puts people at the heart of our service. This means that our patients and colleagues are our highest priority.
We are proud of our high-quality services, which are based on integrity and respecting the wide range of people that access our care, as well as those skilled and dedicated individuals who continually demonstrate excellence in their work. Team working is vital, and we are committed to the provision of care through our values of Pride, Respect, Integrity, Dedication and Excellence.
This is an exciting opportunity for someone with significant experience in Health care assistant role with enhanced skills particularly within the frailty team wishing to provide specialist care as part of a dedicated and highly professional multi-disciplinary team.
Main duties of the job
- Deliver clinical and therapeutic care to patients as required within set protocols and within the scope of the band 3 Health care assistant remit.
- Plan and deliver high standards of individualized personal care in accordance with Essence of Care benchmarks and Trust policies
- To communicate effectively at all times within the team, with other health care professionals and with the patient, family, carers and all visitors
- Accurately and responsibly carry out the instructions of the registered members of the multidisciplinary team who are professionally accountable for the delivery of care.
- Under the delegation of the Registered Practitioner to undertake clinical skills as generally agreed to be appropriate for the role and for which competency has been assessed e.g. wound care, taking blood and ECG, monitoring vitals etc.
- Assist in the management of patient case load as required and as directed by the Registered Practitioner.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24-hours confidential counselling support
- On-site Nursery at NNUH Colney Lane
- On-site cafes offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Details
Date posted
13 February 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
234-25-J1393
Job locations
Norfolk & Norwich University Hospital
Colney Lane
Norwich
NR4 7UY
Employer details
Employer name
Norfolk and Norwich University Hospital
Address
Norfolk & Norwich University Hospital
Colney Lane
Norwich
NR4 7UY
Employer's website
https://www.nnuh.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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