Norfolk and Norwich University Hospital

Healthcare Support Worker - Clinical Care - PACU

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for a keen and reliable individual to join our team in the Recovery Department within the theatre complex!The department caters post anaesthesia for 19 Theatres which include Emergency Theatres, Trauma Theatres, Obstetric Theatres and a range of Multi-specialty Theatres. We are currently undergoing an expansion with the Jenny Lind Childrens Hospital, with 2 Paediatric Theatres and an Orthopaedic Centre which will so have 2 specialised theatres.

Recovery is a fast-paced working environment which requires a high level of organisation and the ability to be dynamic with the changing workload including the opportunity to assist with the management of post-operative patients in our wardable recovery area.

We are looking for individuals who promote the Trust PRIDE values and demonstrate a caring and compassionate approach to patient care. HCA experience is desirable but not essential as you will attend our Trust's 2 week health care assistant's course which will equip you with all the essential skills you will require to kick start your role as a health care practitioner!

Main duties of the job

Key Aspects of the Role include but are not exclusive to:

Transferring patients between wards, Theatres and Recovery departments

Assisting in the care of the surgical patient during the peri-operative period by supporting the multidisciplinary team.

Supporting our Recovery practitioners in providing a safe, high-quality environment for the carrying out of surgical procedures by:

  • Assisting our team with procedures such as meeting patient's hygiene needs when required
  • Providing support in the management of our 'wardable patient' area.
  • Assisting the Recovery team in the preparation of the post-operative environment
  • Assisting in the general upkeep and maintenance of stock levels in Recovery
  • Providing a safe environment ensuring the highest quality of patient care is provided.
  • Developing specialised skills which will include blood gas sampling and ECG recordings.

Have a fully flexible approach to working

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room at NNUH Colney Lane site
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH Colney Lane site
  • Free 24-hours confidential counselling support
  • On-site Nursery at NNUH Colney Lane
  • On-site cafes offering staff discounts at NNUH Colney Lane
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Details

Date posted

26 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

234-25-A1678

Job locations

Norfolk and Norwich University Hospital

Norwich

NR4 7UY


Job description

Job responsibilities

  • Demonstrates awareness of own professional responsibilities and upholds the PRIDE values consistently.
  • Practices in accordance with the code of conduct for healthcare support workers clearly articulates the purpose of the code.
  • Adherence to the uniform trust policy
  • To act as a role model to others; always projecting a professional image.
  • Understands what is meant by duty of care and the boundaries of the HCSW Clinical care role.
  • Adherence to NNUH policies consistently.
  • To participate in tasks and carry out instructions of registered professionals relevant to area to support patient care e.g. collect blood for transfusion or purpose relevant to area, preparation of equipment for theatres, collecting medication from pharmacy or equipment from other clinical areas.
  • To participate in audit as required.
  • To develop self-awareness, building resilience, relationship building, self-care and adaptability.

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Job description

Job responsibilities

  • Demonstrates awareness of own professional responsibilities and upholds the PRIDE values consistently.
  • Practices in accordance with the code of conduct for healthcare support workers clearly articulates the purpose of the code.
  • Adherence to the uniform trust policy
  • To act as a role model to others; always projecting a professional image.
  • Understands what is meant by duty of care and the boundaries of the HCSW Clinical care role.
  • Adherence to NNUH policies consistently.
  • To participate in tasks and carry out instructions of registered professionals relevant to area to support patient care e.g. collect blood for transfusion or purpose relevant to area, preparation of equipment for theatres, collecting medication from pharmacy or equipment from other clinical areas.
  • To participate in audit as required.
  • To develop self-awareness, building resilience, relationship building, self-care and adaptability.

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Person Specification

Qualifications

Essential

  • City and Guilds NVQ Level 3/ T levels/ A levels in Care/Health and Social Care or equivalent qualification or significant equivalent experience

Qualifications

Essential

  • Some previous experience in a nursing/Care Assistant

Skills

Essential

  • Good interpersonal and communication skills

Attitude, aptitude

Essential

  • Flexible, adaptable and responsive to change
  • Able to work well in a team
  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification

Qualifications

Essential

  • City and Guilds NVQ Level 3/ T levels/ A levels in Care/Health and Social Care or equivalent qualification or significant equivalent experience

Qualifications

Essential

  • Some previous experience in a nursing/Care Assistant

Skills

Essential

  • Good interpersonal and communication skills

Attitude, aptitude

Essential

  • Flexible, adaptable and responsive to change
  • Able to work well in a team
  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk and Norwich University Hospital

Norwich

NR4 7UY


Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)


Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk and Norwich University Hospital

Norwich

NR4 7UY


Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Clinical Leader

Karen Morton

Karen.Morton@nnuh.nhs.uk

Details

Date posted

26 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

234-25-A1678

Job locations

Norfolk and Norwich University Hospital

Norwich

NR4 7UY


Supporting documents

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