Norfolk and Norwich University Hospital

Trust Medical Secretary - Renal

The closing date is 16 February 2026

Job summary

Renal Medicine are very excited to have the opportunity to advertise for a Band 3 Medical Secretary and we want to hear from YOU!

Who are we?

The Renal Department at NNUH is responsible for providing specialised medical care to patients with kidney-related conditions. The department has a specialist base ward at NNUH for urgent acute dialysis treatments, whilst also running outpatient dialysis services at Cromer and the Norfolk and Norwich Kidney Centre (NNKC). The service is largely based upon outpatient appointments and runs a general nephrology clinic where we treat patients with illnesses such as chronic kidney disease or hypertension. The team also run specialised clinics for our kidney transplant patients, and those with polycystic kidney disease.

Who we're looking for?

We are looking for a caring and motivated secretary to be a member of a truly collaborative and hardworking team to provide administrative support to our busy department.

Main duties of the job

Key roles will include but not limited to; typing letters to patients/GP's using Dictate IT (SWIFT) and the Electronic Document Template (EDT), assist in maintaining patient investigation databases, checking patient discharge letters electronically, answering telephones and dealing with queries efficiently, assisting clinicians with ad-hoc queries, booking of outpatient clinic appointments and assisting in the day-to-day running of the Renal admin team.

Full time: 37.5 hours per week

Interview date: 26th February 2026

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room at NNUH Colney Lane site
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH Colney Lane site
  • Free 24-hours confidential counselling support
  • On-site Nursery at NNUH Colney Lane
  • On-site cafes offering staff discounts at NNUH Colney Lane
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Details

Date posted

26 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

234-25-H1350-A

Job locations

Norfolk and Norwich University Hospital

Colney Lane

Norwich

NR4 7UY


Job description

Job responsibilities

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Please note that this advertised position, which is part of occupation code 4215 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role .

Job description

Job responsibilities

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Please note that this advertised position, which is part of occupation code 4215 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role .

Person Specification

Qualifications

Essential

  • RSA III or equivalent experience
  • Good general standard of literacy and numeracy
  • Willingness to undertake additional training, on the job and / or formally to carry out the duties required

Experience

Essential

  • Working knowledge and experience of using Microsoft Office packages, including Word, Excel, Outlook
  • Previous digital / audio typing experience

Skills

Essential

  • Ability to work on own initiative
  • Able to work both independently and as part of a team
  • Ability to work to tight deadlines and maintain concentration in a pressurised working environment

Attitude, aptitude

Essential

  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification

Qualifications

Essential

  • RSA III or equivalent experience
  • Good general standard of literacy and numeracy
  • Willingness to undertake additional training, on the job and / or formally to carry out the duties required

Experience

Essential

  • Working knowledge and experience of using Microsoft Office packages, including Word, Excel, Outlook
  • Previous digital / audio typing experience

Skills

Essential

  • Ability to work on own initiative
  • Able to work both independently and as part of a team
  • Ability to work to tight deadlines and maintain concentration in a pressurised working environment

Attitude, aptitude

Essential

  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk and Norwich University Hospital

Colney Lane

Norwich

NR4 7UY


Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)


Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk and Norwich University Hospital

Colney Lane

Norwich

NR4 7UY


Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Administration Manager

Natalie Hardingham

Natalie.hardingham@nnuh.nhs.uk

01603288004

Details

Date posted

26 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

234-25-H1350-A

Job locations

Norfolk and Norwich University Hospital

Colney Lane

Norwich

NR4 7UY


Supporting documents

Privacy notice

Norfolk and Norwich University Hospital's privacy notice (opens in a new tab)