Job summary
An excellent opportunity has arisen to join the Norfolk & Norwich University Hospital as a Healthcare Support Worker, as a part of our highly experienced and established team in the busy ENT Outpatients Department. Based in Outpatients West at Norfolk & Norwich University Hospital on our modern, purpose-built site this exciting opportunity is more involved than you might expect from an outpatient's role.The successful candidate will work within all aspects of the ENT Department including the use of highly specialist equipment. You will also be given the opportunity to assist in Transnasal Oesophagoscopy and other procedures carried out in clinic, such as ear microsuction, head and neck biopsies and scoping.You will be joining a small and friendly team and will be given plenty of mentoring and support from experienced team members.
There are 2 positions available. One full-time post and one part-time post. The successful candidates will be expected to work their hours over 7 days a week, Monday to Sunday. This will be discussed further at the interview.Don't miss this opportunity to join our dedicated nursing team in ENT. Please feel free to contact us for more information or to arrange a visit to the department.If you would like more information about this role or arrange a visit to our department, you can call 01603 287289 or email Charlotte Boyle (Sister) on charlotte.boyle@nnuh.nhs.uk or Diva Medeiros (Deputy Sister) on: diva.medeiros@nnuh.nhs.uk
Main duties of the job
- Prepare the clinic environment for the day.
- Involvement in stock maintenance.
- Daily safety checks.
- Assist with procedures undertaken in the department (including ear microsuction, head and neck biopsies and transnasal Oesophagoscopy).
- Participate in audits undertaken in the department.
- Decontamination of nasoendoscopes in clinic.
- Provide patient support and advocacy
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24-hours confidential counselling support
- On-site Nursery at NNUH Colney Lane
- On-site cafes offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
- To accurately and promptly carry out the instructions of the Registered Nurse who is professionally accountable for the delivery of care.
- To carry out duties as specified in within the Trusts Approved Core Task List for Health Care Assistants qualified to NVQ Level 3 in Care/Health and Social Care.
- To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition
- To report all care that has been given to patients within the team to a Registered Nurse.
- To accurately document all care delivered to patients, countersigned by a Registered Nurse maintaining confidentiality at all times.
- To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. be aware of role in emergency situations
- To be aware of and adhere to all Trust policies / procedures / nursing guidelines when undertaking any activities.
- To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.
- Provide and deliver a high standard of individualised personal nursing care in accordance with essence of care standards.
- To keep the clinical area clean and tidy maintaining a safe environment
Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.
Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.
Job description
Job responsibilities
- To accurately and promptly carry out the instructions of the Registered Nurse who is professionally accountable for the delivery of care.
- To carry out duties as specified in within the Trusts Approved Core Task List for Health Care Assistants qualified to NVQ Level 3 in Care/Health and Social Care.
- To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition
- To report all care that has been given to patients within the team to a Registered Nurse.
- To accurately document all care delivered to patients, countersigned by a Registered Nurse maintaining confidentiality at all times.
- To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. be aware of role in emergency situations
- To be aware of and adhere to all Trust policies / procedures / nursing guidelines when undertaking any activities.
- To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.
- Provide and deliver a high standard of individualised personal nursing care in accordance with essence of care standards.
- To keep the clinical area clean and tidy maintaining a safe environment
Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.
Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.
Person Specification
Qualifications
Essential
- City and Guilds NVQ Level 3 in Care/Health and Social Care
Experience
Essential
- Some previous experience in a nursing/Care Assistant role
Skills
Essential
- Good interpersonal and communication skills
- Basic I.T. and computer skills
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification
Qualifications
Essential
- City and Guilds NVQ Level 3 in Care/Health and Social Care
Experience
Essential
- Some previous experience in a nursing/Care Assistant role
Skills
Essential
- Good interpersonal and communication skills
- Basic I.T. and computer skills
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
