Norfolk and Norwich University Hospital

Senior Pharmacy Assistant, Dispensary & IT

The closing date is 02 November 2025

Job summary

The Norfolk & Norwich University Hospital is a modern, forward thinking, large teaching hospital employing 10,000 staff & offering a full medical service to a population of over 570,000. It has strong links with both the School of Pharmacy with onsite teacher practitioner posts & the Medical School at the University of East Anglia.

The Pharmacy Department provides a fully comprehensive pharmaceutical service across the Trust and to several external community units. We are a large & very busy department with over 180 members of staff including Pharmacists, Pharmacy Technicians, Pharmacy Assistants, Science Manufacturing Technicians, Admin & Clerical staff. There are many varied roles & we all work as a team to provide the different functions & services whilst maintaining a high level of patient care.

Functions of the Pharmacy Department include the ordering, receipt, & supply of medicines to wards and departments throughout the Trust/external units. This includes dispensing for inpatients, outpatients, community units & supplying ward stocks averaging around 2,500 items a day. Wards & external units are provided with a clinical service with Pharmacists and Pharmacy Technicians an integral part of the multidisciplinary team. The Pharmacy provides Aseptic Services such as the preparation and supply of chemotherapy & other sterile products. We have a Quality Assurance team that works to ensure that our products are prepared & supplied to meet the highest quality standards.

Main duties of the job

The post holder will be responsible for the day-to-day support for pharmacy IT equipment (such as PCs, dispensing robot, label printers and bar code scanners) and to assist with the maintenance tasks to support the pharmacy stock control software with EPMA team, as well as other pharmacy software such as Prescription Tracking System, Pharmacy Powergate and Prisym. They will also be required to dispense inpatient, outpatient, community unit, self-medication wallets, discharge medication (TTOs) and controlled drugs (CDs) against previously clinically checked prescriptions. Training will be given to the successful applicant.

Full time hours of work will be 5 days a week Monday to Friday and 1 in 10 weekends with corresponding time off during the week. There is also a requirement to participate in the public holiday rota, currently minimum 1 per year. Rotas are subject to change at any time. Part-time hours/job share may be considered - please note any preference on your application.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room at NNUH Colney Lane site
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH Colney Lane site
  • Free 24-hours confidential counselling support
  • On-site Nursery at NNUH Colney Lane
  • On-site cafes offering staff discounts at NNUH Colney Lane
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Details

Date posted

27 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

234-25-E0824-A

Job locations

Norfolk & Norwich University Hospital

Colney lane

Norwich

NR4 7UY


Job description

Job responsibilities

Our Trust values of People Focused, Respect, Integrity, Dedication and Excellence (PRIDE) are essential to a role working in the Pharmacy Department. We are a very busy, large department in a fast-paced teaching hospital. Therefore, the ability to be able to work under pressure and respond to a frequently changing environment is essential.

  • To carry out under the direction, control and, where necessary, the direct supervision of a Senior Pharmacy Technician or suitably qualified person, the dispensing of inpatient, outpatient, community unit, self-medication wallets, discharge medication (TTOs), controlled drugs (CDs) and HIV pharmaceuticals against previously clinically checked prescriptions.
  • To carry out under the direction, control and where necessary, the direct supervision of the Principal Pharmacist, EPMA, departmental support for computerised systems and robotics with the Pharmacy Department.
  • To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Dedication, Integrity, and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Please note that this advertised position, which is part of occupation code 7114 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

Job description

Job responsibilities

Our Trust values of People Focused, Respect, Integrity, Dedication and Excellence (PRIDE) are essential to a role working in the Pharmacy Department. We are a very busy, large department in a fast-paced teaching hospital. Therefore, the ability to be able to work under pressure and respond to a frequently changing environment is essential.

  • To carry out under the direction, control and, where necessary, the direct supervision of a Senior Pharmacy Technician or suitably qualified person, the dispensing of inpatient, outpatient, community unit, self-medication wallets, discharge medication (TTOs), controlled drugs (CDs) and HIV pharmaceuticals against previously clinically checked prescriptions.
  • To carry out under the direction, control and where necessary, the direct supervision of the Principal Pharmacist, EPMA, departmental support for computerised systems and robotics with the Pharmacy Department.
  • To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Dedication, Integrity, and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Please note that this advertised position, which is part of occupation code 7114 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

Person Specification

Qualifications

Essential

  • GCSE or equivalent passes in Maths, English and Science

Desirable

  • NVQ Level 2 in Pharmacy Services

Experience

Essential

  • Previous experience working in a pharmaceutical environment
  • Experience of supporting IT systems and hardware

Skills / Aptitude

Essential

  • Good communication skills - oral and written
  • Able to work as part of a team with a flexible approach to duties

Attitude, aptitude

Essential

  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification

Qualifications

Essential

  • GCSE or equivalent passes in Maths, English and Science

Desirable

  • NVQ Level 2 in Pharmacy Services

Experience

Essential

  • Previous experience working in a pharmaceutical environment
  • Experience of supporting IT systems and hardware

Skills / Aptitude

Essential

  • Good communication skills - oral and written
  • Able to work as part of a team with a flexible approach to duties

Attitude, aptitude

Essential

  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk & Norwich University Hospital

Colney lane

Norwich

NR4 7UY


Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)


Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk & Norwich University Hospital

Colney lane

Norwich

NR4 7UY


Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Dispensary Operations Manager

Ann-marie Dyer

ann-marie.dyer@nnuh.nhs.uk

01603289401

Details

Date posted

27 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

234-25-E0824-A

Job locations

Norfolk & Norwich University Hospital

Colney lane

Norwich

NR4 7UY


Supporting documents

Privacy notice

Norfolk and Norwich University Hospital's privacy notice (opens in a new tab)