Job summary
The East of England Imaging Academy (previously, Norwich Radiology Academy) was established in 2005 to provide high quality training to the Clinical Radiology training programme through a mixture of clinical experience, tutorials, simulators and use of imaging archived investigations.
Education and training are the core purpose of the Academy; alongside the Clinical Radiology training programme, we also deliver multi-disciplinary education and training for other imaging healthcare professionals in the East of England.
As well as supporting training for a variety of imaging professions, the Academy also hosts some corporate and CPD events.
This is an exciting opportunity for an experienced, motivated individual to join the Academy secretarial team.
Main duties of the job
To work as part of a small team to support the efficient running of the Imaging Academy.
To provide supporting clerical and administrative duties as required.
To act as the first point of contact for queries regarding the facilities and training provided by the Academy.
To support the Academy Manager and Training Programme Director to manage the Academy as a fully functioning building.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24-hours confidential counselling support
- On-site Nursery at NNUH Colney Lane
- On-site cafes offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
- Provide secretarial and administrative support to the Consultant Staff and Radiology STs, including providing general office duties. Attending to all communications and emails, on a daily basis and using judgement to undertake a preliminary assessment of content to determine the appropriate course of action and the priority of attention.
- To provide an essential first point of contact for all queries face to face, telephone and email.
- To deal with all queries in a timely and courteous manner, providing advice, guidance and information as required.
- To accurately transcribe audio dictation and generate routine and non-routine correspondence independently.
- To assist in the creation of electronic teaching resources as directed.
- To have a good working knowledge of all Microsoft Office applications and to be able to utilise those skills within the office.
- Manage own workload and co-ordinate activities with other staff to ensure that an efficient service is provided. As a member of a team within the Imaging Academy, provide cross cover for departmental colleagues particularly during staff absences and holidays, keeping diary of relevant problems, events, etc. for ease of handover on their return.
- To take phone messages accurately and deliver to intended recipient at an appropriate time.
- To maintain filing and retrieval systems and ensure all information is filed accurately and promptly.
- Organise and support meetings including minute taking as necessary.
- Exercise independent judgement and initiative when problems arise by taking appropriate action to resolve the problems or referring to the appropriate person.
- Carry out duties in such a way as to make a direct and positive contribution to the organisation of the work.
- When required, collation of appropriate data and production of information for staff as instructed.
- Processing the trainees annual leave and study leave requests with Medical Staffing and NANIME, informing all relevant departments and staff of forthcoming leave to ensure services are co-ordinated around this leave
- Provide accurate and confidential information to assist with continued data entry, strictly adherent to Caldecott and Data Protection Act and retrieval of patient information via the PAS, RIS, ICE and other departmental computer software programmes.
- Assist in audit work.
- To assist at events, meetings, seminars and evening lectures as necessary.
- To prepare appropriate paperwork for courses and conferences to include preparation of conference pack, names badges, delegates lists and any other relevant information
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Please note that this advertised position, which is part of occupation code 4215 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Job description
Job responsibilities
- Provide secretarial and administrative support to the Consultant Staff and Radiology STs, including providing general office duties. Attending to all communications and emails, on a daily basis and using judgement to undertake a preliminary assessment of content to determine the appropriate course of action and the priority of attention.
- To provide an essential first point of contact for all queries face to face, telephone and email.
- To deal with all queries in a timely and courteous manner, providing advice, guidance and information as required.
- To accurately transcribe audio dictation and generate routine and non-routine correspondence independently.
- To assist in the creation of electronic teaching resources as directed.
- To have a good working knowledge of all Microsoft Office applications and to be able to utilise those skills within the office.
- Manage own workload and co-ordinate activities with other staff to ensure that an efficient service is provided. As a member of a team within the Imaging Academy, provide cross cover for departmental colleagues particularly during staff absences and holidays, keeping diary of relevant problems, events, etc. for ease of handover on their return.
- To take phone messages accurately and deliver to intended recipient at an appropriate time.
- To maintain filing and retrieval systems and ensure all information is filed accurately and promptly.
- Organise and support meetings including minute taking as necessary.
- Exercise independent judgement and initiative when problems arise by taking appropriate action to resolve the problems or referring to the appropriate person.
- Carry out duties in such a way as to make a direct and positive contribution to the organisation of the work.
- When required, collation of appropriate data and production of information for staff as instructed.
- Processing the trainees annual leave and study leave requests with Medical Staffing and NANIME, informing all relevant departments and staff of forthcoming leave to ensure services are co-ordinated around this leave
- Provide accurate and confidential information to assist with continued data entry, strictly adherent to Caldecott and Data Protection Act and retrieval of patient information via the PAS, RIS, ICE and other departmental computer software programmes.
- Assist in audit work.
- To assist at events, meetings, seminars and evening lectures as necessary.
- To prepare appropriate paperwork for courses and conferences to include preparation of conference pack, names badges, delegates lists and any other relevant information
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Please note that this advertised position, which is part of occupation code 4215 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Person Specification
Qualifications
Essential
- RSA level 2 or equivalent
- Good general standard of literacy and numeracy
- Good working knowledge of Microsoft Office
Experience
Essential
- Previous secretarial experience
- Experience of working within the NHS or Healthcare or medical educational environment
Skills
Essential
- Possess the ability to work on their own initiative
- Ability to be work professionally with all grades of staff in difference disciplines
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification
Qualifications
Essential
- RSA level 2 or equivalent
- Good general standard of literacy and numeracy
- Good working knowledge of Microsoft Office
Experience
Essential
- Previous secretarial experience
- Experience of working within the NHS or Healthcare or medical educational environment
Skills
Essential
- Possess the ability to work on their own initiative
- Ability to be work professionally with all grades of staff in difference disciplines
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
