Norfolk and Norwich University Hospital

Pharmacy Technician – Dispensary and Clinical Support

The closing date is 07 September 2025

Job summary

Fixed term contract/secondment opportunity until 30th June 2026

Are you an experienced Pharmacy Technician looking to develop and enhance your practice and skills in both a ward and clinic environment? This is an opportunity to work as a central member of a large multidisciplinary team focused on ensuring the safe and effective use of medicines throughout the surgical pathway, in both the pre-operative assessment clinic, and on the surgical wards.

You should be dedicated, flexible and able to work in a high pressured, busy and demanding working environment. Although working within a team, you will also need to work independently and have excellent decision-making capabilities. You will need to be enthusiastic, have excellent communication skills and a genuine interest in developing your skills and knowledge. You will be expected to use a number of computer-based systems and, therefore, will have good IT skills.

If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.

Main duties of the job

The post holder will be required to have final accuracy checking (ACPT) accreditation, medicines management skills (assessment of patients own drugs, supply of medicines for inpatient use and discharges), medicines related patient counselling, drug history taking, to demonstrate effective leadership and be a role model to junior members of the pharmacy team. The post holder will be supported through in house training and competencies to work independently in a clinic environment.

In house training for this role will involve becoming familiar with trust policies for amending medication around surgery and developing the competence to give this advice independently under remote supervision from the Lead Pharmacist. In house drug history and checking competencies will also need to be obtained if not already held.

All staff are required to participate in the weekend rota with corresponding time off during the week, currently 1 in 10. All staff are required to undertake at least one public holiday duty per year. All rotas are subject to review at any time.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room at NNUH Colney Lane site
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH Colney Lane site
  • Free 24-hours confidential counselling support
  • On-site Nursery at NNUH Colney Lane
  • On-site cafes offering staff discounts at NNUH Colney Lane
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Details

Date posted

22 August 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum, pro rata

Contract

Fixed term

Duration

10 months

Working pattern

Part-time, Flexible working

Reference number

234-25-E0341-A

Job locations

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY


Job description

Job responsibilities

Day to day duties will include providing care for elective surgical patients as part of their pre-operative assessment. You will be working in the clinic environment with nurses, healthcare assistants and anaesthetists, and will work together to achieve positive patient outcomes. You will be working independently organising clinic lists, taking drug histories and making medication amendments, overseen by the Lead Pharmacist. There may be the opportunity for teaching to trainee nurses and pharmacists, alongside accommodation placement students.

You will also work on the surgical wards as a ward-based technician carrying out drug histories and assisting with discharge and inpatient medication supply, alongside promoting positive medicines management. The role also consists of a weekly slot in the main pharmacy dispensary, carrying out a dispensing or checking role depending on the candidates qualifications.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

  • To provide, in conjunction with the appropriate Clinical Pharmacy Practitioners, a ward technician medicines management service on specified wards
  • To undertake drug history taking in conjunction with the appropriate Clinical Pharmacy Practitioners on specified wards
  • To be responsible for ensuring timely supply of appropriate discharge medication for specified wards
  • To provide counselling advice to patients on their medicines, providing advice to patients and carers about compliance issues
  • To liaise with the Clinical Pharmacy Practitioners and Senior Pharmacy Technicians in Dispensary and Stores to inform of current medicines use on the wards in order that optimal ward stocks are maintained. To be responsible for processing drug returns on specified wards
  • To organise and undertake the dispensing and distribution of all medicines against a previously clinically checked prescription or request in line with departmental policies and procedures and the Medicines Act 1965 using the JAC computer system
  • To dispense all controlled drugs (CDs) against a recognised order of previously clinically checked prescription in line with departmental policies and procedures and the Misuse of Drugs Act 1971 using the JAC computer system
  • To maintain documentation to support the dispensing of all medicines including CDs
  • To lead in the replacement of Dispensary stock including the ordering, receipt and maintenance of stock records in liaison with the Senior Pharmacy Technician, Stores
  • To issues medicines to all outpatients attending the Pharmacy Department to include giving appropriate advice and counselling to ensure the effective use of medicines by the patient

Please see the attached job description for full details.

Job description

Job responsibilities

Day to day duties will include providing care for elective surgical patients as part of their pre-operative assessment. You will be working in the clinic environment with nurses, healthcare assistants and anaesthetists, and will work together to achieve positive patient outcomes. You will be working independently organising clinic lists, taking drug histories and making medication amendments, overseen by the Lead Pharmacist. There may be the opportunity for teaching to trainee nurses and pharmacists, alongside accommodation placement students.

You will also work on the surgical wards as a ward-based technician carrying out drug histories and assisting with discharge and inpatient medication supply, alongside promoting positive medicines management. The role also consists of a weekly slot in the main pharmacy dispensary, carrying out a dispensing or checking role depending on the candidates qualifications.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

  • To provide, in conjunction with the appropriate Clinical Pharmacy Practitioners, a ward technician medicines management service on specified wards
  • To undertake drug history taking in conjunction with the appropriate Clinical Pharmacy Practitioners on specified wards
  • To be responsible for ensuring timely supply of appropriate discharge medication for specified wards
  • To provide counselling advice to patients on their medicines, providing advice to patients and carers about compliance issues
  • To liaise with the Clinical Pharmacy Practitioners and Senior Pharmacy Technicians in Dispensary and Stores to inform of current medicines use on the wards in order that optimal ward stocks are maintained. To be responsible for processing drug returns on specified wards
  • To organise and undertake the dispensing and distribution of all medicines against a previously clinically checked prescription or request in line with departmental policies and procedures and the Medicines Act 1965 using the JAC computer system
  • To dispense all controlled drugs (CDs) against a recognised order of previously clinically checked prescription in line with departmental policies and procedures and the Misuse of Drugs Act 1971 using the JAC computer system
  • To maintain documentation to support the dispensing of all medicines including CDs
  • To lead in the replacement of Dispensary stock including the ordering, receipt and maintenance of stock records in liaison with the Senior Pharmacy Technician, Stores
  • To issues medicines to all outpatients attending the Pharmacy Department to include giving appropriate advice and counselling to ensure the effective use of medicines by the patient

Please see the attached job description for full details.

Person Specification

Qualifications

Essential

  • Current registration as a Pharmacy Technician with the General Pharmaceutical Council
  • Accredited checking Technician for final checking of dispensed medicines

Experience

Essential

  • Previous experience in hospital pharmacy
  • Able to work under pressure

Skills

Essential

  • Communication skills - oral and written

Attitude, aptitude

Essential

  • Able to work as part of a team with a flexible approach to duties
  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Person Specification

Qualifications

Essential

  • Current registration as a Pharmacy Technician with the General Pharmaceutical Council
  • Accredited checking Technician for final checking of dispensed medicines

Experience

Essential

  • Previous experience in hospital pharmacy
  • Able to work under pressure

Skills

Essential

  • Communication skills - oral and written

Attitude, aptitude

Essential

  • Able to work as part of a team with a flexible approach to duties
  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY


Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)


Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY


Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Advanced Specialist Pharmacist

Jess Tunnard

Jessica.tunnard@nnuh.nhs.uk

01603647527

Details

Date posted

22 August 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum, pro rata

Contract

Fixed term

Duration

10 months

Working pattern

Part-time, Flexible working

Reference number

234-25-E0341-A

Job locations

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY


Supporting documents

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