Norfolk and Norwich University Hospital

Executive Business Manager

The closing date is 03 September 2025

Job summary

Are you a highly experienced and confident Executive Assistant ready to take the next step into business and governance leadership? Norfolk and Norwich University Hospital (NNUH) is looking for a dynamic and capable Executive Business Manager to join our Corporate Office, working at the heart of one of the largest acute hospitals in the country.

This is a high-profile and fast-paced role that offers a unique opportunity to work alongside and support the Executive Managing Director (EMD) and Hospital Leadership Team (HLT). You will be responsible for the smooth running of the EMD's office, ensuring a professional, proactive and responsive business and administrative function; whilst leading a team of Business Administration Officers to ensure effective coordination of the wider Hospital Leadership Team.

As the front-facing representative of the Office of the EMD, you will set the standard for excellence in business coordination, governance and communication. Your remit will be wide and varied - from diary management and stakeholder engagement to event coordination, project delivery and the oversight of corporate governance processes.

Main duties of the job

What We're Looking For

We're seeking someone who can lead by example, act as a role model of our PRIDE values (People-focused, Respect, Integrity, Dedication, Excellence), and foster a culture of accountability and inclusion.

To be successful, you will have:

Degree-level education or equivalent experience.
Advanced MS Office and digital communication skills.
Strong project coordination and report writing abilities.
Experience in managing senior-level diaries and correspondence.
A collaborative, people-focused approach aligned to our PRIDE values: People-focused, Respect, Integrity, Dedication, and Excellence.
Experience within the NHS or a large public sector organisation is desirable but not essential.

Why join us?This is more than a business management role - it is a chance to shape how our hospital's leadership is supported and connected across the Trust and the wider health system. You'll be part of a forward-thinking team in an organisation that puts people at the centre of everything we do.

Be part of a progressive NHS Trust recognised for innovation, training, and patient care
Work in a supportive environment with excellent professional development opportunities
Access to the NHS Pension Scheme, staff discounts, and wellbeing support services
Join a friendly, diverse, and inclusive team making a real difference to patient care

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

Flexible working hours
Fast Track Staff Physiotherapy Service
Multi Faith prayer room at NNUH Colney Lane site
Discounted gym memberships
Excellent pension scheme and annual leave entitlement
Wagestream - access up to 40% of your pay as you earn it
Free Park & Ride service direct to NNUH Colney Lane site
Free 24-hours confidential counselling support
On-site Nursery at NNUH Colney Lane
On-site cafes offering staff discounts at NNUH Colney Lane
Support in career development
Flexible staff bank
Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Date posted

21 August 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

234-25-K0557-A

Job locations

Norfolk and Norwich University Hospital

Colney Lane

Norwich

NR4 7UY

Job description

Job responsibilities

Key responsibilities include:

Leading and managing the day-to-day operations of the Executive Office.
Acting as the professional lead and line manager for HLT Business Administration Officers.
Supporting the EMD with key business, project and governance activities.
Representing the Executive Office to internal and external stakeholders with professionalism and diplomacy.
Coordinating high-profile meetings, events, VIP visits and Board-level communications.
Ensuring robust governance and reporting systems underpin all activity within the EMDs portfolio.

Job description

Job responsibilities

Key responsibilities include:

Leading and managing the day-to-day operations of the Executive Office.
Acting as the professional lead and line manager for HLT Business Administration Officers.
Supporting the EMD with key business, project and governance activities.
Representing the Executive Office to internal and external stakeholders with professionalism and diplomacy.
Coordinating high-profile meetings, events, VIP visits and Board-level communications.
Ensuring robust governance and reporting systems underpin all activity within the EMDs portfolio.

Person Specification

Qualifications

Essential

Knowledge of a full range of administrative and organisational policies and procedures acquired through training and relevant experience to post graduate degree level or equivalent.

Skills

Essential

Advanced use of the MS Office Suite: Word, Excel, PowerPoint, MS Project., Outlook, MS Teams.
Strong organisational skills, ability to prioritise workloads, to cope with pressure, and effectively managing conflicting deadlines.
An excellent communicator at all levels and across wide ranging stakeholders within and outside and organisation, with the ability to build credibility and relationships quickly

Attributes/Aptitude

Essential

Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Demonstrates understanding and commitment to Equality, Diversity, and Inclusion.

Person Specification

Qualifications

Essential

Knowledge of a full range of administrative and organisational policies and procedures acquired through training and relevant experience to post graduate degree level or equivalent.

Skills

Essential

Advanced use of the MS Office Suite: Word, Excel, PowerPoint, MS Project., Outlook, MS Teams.
Strong organisational skills, ability to prioritise workloads, to cope with pressure, and effectively managing conflicting deadlines.
An excellent communicator at all levels and across wide ranging stakeholders within and outside and organisation, with the ability to build credibility and relationships quickly

Attributes/Aptitude

Essential

Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Demonstrates understanding and commitment to Equality, Diversity, and Inclusion.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk and Norwich University Hospital

Colney Lane

Norwich

NR4 7UY

Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk and Norwich University Hospital

Colney Lane

Norwich

NR4 7UY

Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)