Job summary
Fixed term contract/ secondment opportunity for 12 months
Play a vital role in transforming how policies are managed across the Norfolk & Waveney Community Diagnostic Centres and within the Radiology departments at James Paget, Norfolk and Norwich and Queen Elizabeth Hospitals. Working within a dynamic project team, you'll support the implementation of a new Policy Management System (PMS) that will enhance governance, streamline documentation, and improve service delivery across three major acute hospitals in Norfolk.
The CDC PMS Implementation Administrator is an exciting opportunity for someone with strong organisational, communication, and data management skills who thrives in a collaborative environment. You'll liaise with clinical and operational teams, support training, and help ensure the PMS meets the needs of our Radiology services.
We're looking for someone who is detail-oriented, proactive, and passionate about improving healthcare system and processes. In return, you'll be part of a forward-thinking NHS Trust that values People, Respect, Integrity, Dedication, and Excellence (PRIDE). Join us and help shape the future of diagnostic care in Norfolk.
If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.
Main duties of the job
As the CDC PMS Implementation Administrator, you will:
- Support the Compliance Manager in delivering the PMS project.
- Coordinate with clinical and operational stakeholders across multiple hospital sites.
- Manage data cleansing, document migration, and system training.
- Monitor system performance and contribute to project reporting and evaluation.
- Act as the key liaison between the project team and the system supplier.
You'll be responsible for producing clear, accurate reports, handling enquiries, and ensuring smooth communication across workstreams. You'll also help deliver training and support the governance of the PMS.
We're seeking someone with:
- Strong data handling and reporting skills.
- Excellent communication and stakeholder engagement abilities.
- High attention to detail and the ability to work independently.
- Experience with Microsoft Office and project coordination.
- A flexible, proactive attitude and a commitment to continuous improvement.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24-hours confidential counselling support
- On-site Nursery at NNUH Colney Lane
- On-site cafes offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
- Works as a member of the CDC PMS Project team, supporting the teams overall work plan.
- Establishes productive working relationships across Radiology, Imaging Specialty Clinical Network (SCN) and in the Norfolk & Waveney University Hospitals Group.
- Support, assist and deliver tasks with and on behalf of the work streams.
- Collate data to inform and write clear and accurate reports for the Imaging SCN, Joint Procedural Document Alignment Group and Acute Clinical Strategy Programme Board.
- Fielding enquiries by acting as a point of contact for queries related to the project and its activities, providing timely and accurate information or redirecting enquiries to the appropriate team members as needed.
- To support the Governance Compliance Manager with the management and governance of the Policy Management System and process.
- Identify situations or enquiries that require input or decision-making and promptly escalate them to the appropriate project team members or leads, ensuring efficient resolution and progress.
- Serve as the main liaison between the system supplier and the project team, ensuring smooth communication, timely updates, and effective coordination.
- Assist with the set up and management of PMS training for staff.
- Support the monitoring and evaluation of the centralised PMS, ensuring its functionality, performance, and alignment with the project's objectives. Collaborate with relevant stakeholders to address any identified issues or areas for improvement.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Please note that this advertised position, which is part of occupation code 2439 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Job description
Job responsibilities
- Works as a member of the CDC PMS Project team, supporting the teams overall work plan.
- Establishes productive working relationships across Radiology, Imaging Specialty Clinical Network (SCN) and in the Norfolk & Waveney University Hospitals Group.
- Support, assist and deliver tasks with and on behalf of the work streams.
- Collate data to inform and write clear and accurate reports for the Imaging SCN, Joint Procedural Document Alignment Group and Acute Clinical Strategy Programme Board.
- Fielding enquiries by acting as a point of contact for queries related to the project and its activities, providing timely and accurate information or redirecting enquiries to the appropriate team members as needed.
- To support the Governance Compliance Manager with the management and governance of the Policy Management System and process.
- Identify situations or enquiries that require input or decision-making and promptly escalate them to the appropriate project team members or leads, ensuring efficient resolution and progress.
- Serve as the main liaison between the system supplier and the project team, ensuring smooth communication, timely updates, and effective coordination.
- Assist with the set up and management of PMS training for staff.
- Support the monitoring and evaluation of the centralised PMS, ensuring its functionality, performance, and alignment with the project's objectives. Collaborate with relevant stakeholders to address any identified issues or areas for improvement.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Please note that this advertised position, which is part of occupation code 2439 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Person Specification
Qualifications
Essential
- Educated to Degree level or equivalent level qualification / Higher Education Certificate or a BTEC qualification (i.e. NVQ 4) with significant experience/several short courses
Experience
Essential
- Excellent information management skills, including the use of spreadsheet and database software
- Ability to collate complex information and present in a meaningful manner
Skills
Essential
- Effective problem solving and decision making
- Excellent written and verbal communication skills in both individual and group settings
Attitude, aptitude
Essential
- Ability to work under pressure
- Ability to prioritise a range of organisational demands
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification
Qualifications
Essential
- Educated to Degree level or equivalent level qualification / Higher Education Certificate or a BTEC qualification (i.e. NVQ 4) with significant experience/several short courses
Experience
Essential
- Excellent information management skills, including the use of spreadsheet and database software
- Ability to collate complex information and present in a meaningful manner
Skills
Essential
- Effective problem solving and decision making
- Excellent written and verbal communication skills in both individual and group settings
Attitude, aptitude
Essential
- Ability to work under pressure
- Ability to prioritise a range of organisational demands
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
