Job summary
Fixed term contract/ secondment opportunity for 12 months
The administration assistant is an integral member of the quality team for Radiology. The role is based at the Norfolk and Norwich University Hospital (NNUH) , underpinned by the wider remit of the Imaging speciality clinical network (SCN). This role is replicated across the three trusts, Queen Elizabeth Hospital (QEH), Norfolk and Norwich University Hospital (NNUH)and James Paget Hospital (JPH). The role reports to the Radiology Governance Manager at the NNUH and is professionally responsible to the Norfolk and Waveney (N& W) Community Diagnostic Centre (CDC) Quality/ Accreditation Lead.). The post holder will coordinate defined administration tasks to support the Community Diagnostic Centres (CDC) preparation to undertake accreditation of all 3 centres (QEH, JPU and NNUH).
This is an integral role to the successful delivery of the programme, so if you have the relevant experience, skills, ability and knowledge, we would love to hear from you.
Main duties of the job
The NNUH Community Diagnostic Centre (CDC) has recently opened and the radiology department are working towards ensuring the CDC's accreditation is in line with the radiology department's accreditation status. The CDC has 5 MRI scanners, 4 CT scanners, 2 xray rooms and 2 ultrasound rooms with a nursing team and operates 7 days per week. The postholder will be integral in ensuring that the pillars of clinical governance are assessed and evidenced to UKAS (United Kingdom Accreditation Service) in readiness for annual assessments for BS70000. The assessments involve close scrutiny of performance data, target realization, equipment and staff competencies. The first CDC UKAS assessment is scheduled for July 2026, the postholder will be involved with the on site visit of the assessors and the on line submission of documented evidence. The post holder will assist the Radiology Governance Manager with the management of project tasks; requesting and collating documents in advance of meetings. Collate feedback and responses to actions, chase actions to ensure these are completed by the target date and update action logs accordingly.
The post holder will liaise with the counterpart roles in the radiology departments at QEH and JPUH Trusts. And maintain the database of developed documents, updating databases as approvals processes are completed at each of the three Trusts, communicating to the relevant Trust that previous versions/associated documents are archived.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
- Provide full clerical administrative support to the DAC Operational Lead.
- To draft and send out agendas, take formal minutes or notes of meetings and collate action points adding these to the Operations Workstream action log. Meetings to include Operations Workstream and Task & Finish Groups plus any additional meetings in support of DAC operational objectives.
- To act as a point of contact for the DAC Operational Lead via telephone and email, filtering, prioritising and dealing with problems, questions or queries.
- To organise meetings at the request of the DAC Operational Lead and check attendance responses chasing invitees to ensure meeting quoracy.
- To assist the DAC Operational Lead with the management of project tasks; requesting and collating documents in advance of meetings or in preparation for new tasks, chasing requests for documents in a timely manner so as not to delay the project.
- Collate feedback and responses to actions, chase actions to ensure these are completed by the target date and update the action log accordingly.
- To ensure recordings of project meetings and relevant documents are uploaded to SharePoint in a timely manner.
- To be responsible for sending the final version of newly developed documents to the designated person within Radiology at NNUH, QEH and JPUH to commence the Trusts document approval process. To track progress with the approvals process at each Trust.
- To maintain the database of developed documents, updating the document database as the approvals process is completed each of the three Trusts, communicating to the relevant Trust that previous versions/associated documents are archived.
- To add to the audit register audits cited within documents to audit register
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Please note that this advertised position, which is part of occupation code 4159 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.
Job description
Job responsibilities
- Provide full clerical administrative support to the DAC Operational Lead.
- To draft and send out agendas, take formal minutes or notes of meetings and collate action points adding these to the Operations Workstream action log. Meetings to include Operations Workstream and Task & Finish Groups plus any additional meetings in support of DAC operational objectives.
- To act as a point of contact for the DAC Operational Lead via telephone and email, filtering, prioritising and dealing with problems, questions or queries.
- To organise meetings at the request of the DAC Operational Lead and check attendance responses chasing invitees to ensure meeting quoracy.
- To assist the DAC Operational Lead with the management of project tasks; requesting and collating documents in advance of meetings or in preparation for new tasks, chasing requests for documents in a timely manner so as not to delay the project.
- Collate feedback and responses to actions, chase actions to ensure these are completed by the target date and update the action log accordingly.
- To ensure recordings of project meetings and relevant documents are uploaded to SharePoint in a timely manner.
- To be responsible for sending the final version of newly developed documents to the designated person within Radiology at NNUH, QEH and JPUH to commence the Trusts document approval process. To track progress with the approvals process at each Trust.
- To maintain the database of developed documents, updating the document database as the approvals process is completed each of the three Trusts, communicating to the relevant Trust that previous versions/associated documents are archived.
- To add to the audit register audits cited within documents to audit register
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Please note that this advertised position, which is part of occupation code 4159 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.
Person Specification
Qualifications
Essential
- NVQ Level 3 or proven equivalent experience
- GCSE Maths and English or equivalent
Experience
Essential
- Significant experience of office/reception work
Desirable
- Experience in NHS or similar
Skills
Essential
- IT skills - accurate data input
- Proven ability to work in a team
- Good communication and interpersonal skills
Attitude & Aptitude
Essential
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Person Specification
Qualifications
Essential
- NVQ Level 3 or proven equivalent experience
- GCSE Maths and English or equivalent
Experience
Essential
- Significant experience of office/reception work
Desirable
- Experience in NHS or similar
Skills
Essential
- IT skills - accurate data input
- Proven ability to work in a team
- Good communication and interpersonal skills
Attitude & Aptitude
Essential
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
