Norfolk and Norwich University Hospital

EPR Training Manager

The closing date is 29 June 2025

Job summary

We have embarked on a programme to implement a single Electronic Patient Record (EPR) system as part of the NHS digital health ongoing initiative across the Norfolk and Waveney Acute Hospital Collaborative (NWAHC). The collaborative is made up of three acute hospitals in Norfolk and Waveney;

James Paget University Hospitals NHS Foundation Trust (JPUH)

Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH)

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust (QEH)

This is a unique opportunity to contribute your skills and expertise to create a meaningful impact on the health and well-being of individuals throughout Norfolk and Waveney. We are dedicated to advancing our digital capabilities in alignment with our long-term strategic goals, ensuring a high standard of patient care and safety for our diverse communities.

The acute hospitals in Norfolk are a vital part of the health and social care system. Our digital mission is an essential part of our transformation into a post-modern healthcare system.

Main duties of the job

We have a wonderful opportunity for an experienced Training Manager to join the EPR Programme.

This is an exciting role where the EPR Training Manager will oversee the development and delivery of training for the implementation of the MEDITECH Expanse Electronic Patient Record (EPR) system across Norfolk and Waveney Acute Hospitals (NWAHC), under the direction of the EPR Training Project Manager.

The EPR Training Manager will be responsible for managing the end-to-end delivery of the EPR training, including overseeing the design of high-quality training materials, managing the Totara Learning Management System (LMS) and recruiting and leading a team of training creators/trainers. You will play a key role in preparing the workforce for go-live and ensuring staff are equipped to use the new system with confidence.

This role is ideal for someone who is calm, adaptable and organised, able to manage competing priorities and remain responsive in a fast-paced and evolving environment. Strong communication and stakeholder engagement skills are essential, along with proven experience of leading training programmes, ideally within healthcare.

If you're eager to contribute to an exciting project and make a real difference, we'd love to hear from you!

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

Flexible working hours
Fast Track Staff Physiotherapy Service
Multi Faith prayer room at NNUH Colney Lane site
Discounted gym memberships
Excellent pension scheme and annual leave entitlement
Wagestream - access up to 40% of your pay as you earn it
Free Park & Ride service direct to NNUH Colney Lane site
Free 24-hours confidential counselling support
On-site Nursery at NNUH Colney Lane
On-site cafes offering staff discounts at NNUH Colney Lane
Support in career development
Flexible staff bank
Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Date posted

17 June 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum (pro rata)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

234-25-EPR-00-TM

Job locations

Norfolk County Hall

Martineau Lane

Norwich

NR1 2DH

Job description

Job responsibilities

Enhance your professional profile through hands-on experience in a fast-paced NHS digital transformation, with opportunities to shape training across multiple acute trusts.
Flexible hybrid working model mostly remote, with weekly travel to Norfolk County Hall; full-time on-site presence required only during training delivery (JanMar 2026).
Make a difference - be part of an exciting EPR transformation programme that aims to improve patient experience and outcomes, having a positive impact on the healthcare system.

Job description

Job responsibilities

Enhance your professional profile through hands-on experience in a fast-paced NHS digital transformation, with opportunities to shape training across multiple acute trusts.
Flexible hybrid working model mostly remote, with weekly travel to Norfolk County Hall; full-time on-site presence required only during training delivery (JanMar 2026).
Make a difference - be part of an exciting EPR transformation programme that aims to improve patient experience and outcomes, having a positive impact on the healthcare system.

Person Specification

Qualifications

Essential

Masters level qualification or equivalent experience.
Accredited teaching, adult learning or training qualification (e.g. ITIL, PGCE etc) or equivalent experience

Experience

Essential

Experience of managing a team focused on training materials design & development and delivering training, ideally in a digital arena.
Experience of working with a wide range of internal and external stakeholders, at all levels.

Skills

Essential

Knowledge of EPR or Clinical Systems Training, ideally within the NHS
Effective management skills, demonstrating importance of team leadership in changeable circumstances.

Desirable

Experience of managing learning materials development using eL software, e.g. Articulate Storyline and LMS.

Attitude, Aptitude

Essential

Calm and decisive under pressure and able to work with conflicting and changing priorities.
Ability to work autonomously within defined parameters.
An effective role model, demonstrating the Collaborative's values of: oQEHKL's Living our values oNNUH's PRIDE values oJPUH's Proud of the Paget

Person Specification

Qualifications

Essential

Masters level qualification or equivalent experience.
Accredited teaching, adult learning or training qualification (e.g. ITIL, PGCE etc) or equivalent experience

Experience

Essential

Experience of managing a team focused on training materials design & development and delivering training, ideally in a digital arena.
Experience of working with a wide range of internal and external stakeholders, at all levels.

Skills

Essential

Knowledge of EPR or Clinical Systems Training, ideally within the NHS
Effective management skills, demonstrating importance of team leadership in changeable circumstances.

Desirable

Experience of managing learning materials development using eL software, e.g. Articulate Storyline and LMS.

Attitude, Aptitude

Essential

Calm and decisive under pressure and able to work with conflicting and changing priorities.
Ability to work autonomously within defined parameters.
An effective role model, demonstrating the Collaborative's values of: oQEHKL's Living our values oNNUH's PRIDE values oJPUH's Proud of the Paget

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk County Hall

Martineau Lane

Norwich

NR1 2DH

Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk County Hall

Martineau Lane

Norwich

NR1 2DH

Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)