Senior Health Care Assistant (Mental Health) - ED
The closing date is 26 May 2025
Job summary
The Emergency Department at NNUH is seeking to recruit highly dedicated and passionate individuals to join our team as Health Care Assistants for Mental Health. The NNUH hosts the busiest Emergency Department in the East of England seeing over 120,000 patients every year.
This role is key in continuing our #JourneytoOutstanding and ensuring that patients are at the heart of everything we do. We're looking for an individual with excellent communication skills who is capable of providing the highest possible standard of patient care.You'll work within a varied Multi-disciplinary Team, playing a vital part in ensuring a safe, timely and effective patient experience.
Main duties of the job
Under the direction of the Registered Nurse, work with all members of the multidisciplinary team, to contribute to the provision of the highest standards of patient care.
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Dedication, Integrity and Excellence.
Supporting staff in deescalating distressing situations
Providing support and ensuring patient safety, especially for those at risk of self harm or aggression.
Maintaining clear documentation and communicating observations to the Nursing Team
Opportunity to work with a diverse multidisciplinary team.
Opportunities to develop with support from peers , ED Education Team and Mental Health Liaison Team.
Bespoke Induction Package, working in different areas as part of orientation to understand how the department works.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24-hours confidential counselling support
- On-site Nursery at NNUH Colney Lane
- On-site cafes offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Details
Date posted
23 May 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,625 to £25,674 a year per annum (pro rata)
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
234-24-S3348-A
Job locations
Norfolk and Norwich University Hospital
Norwich
NR4 7UY
Employer details
Employer name
Norfolk and Norwich University Hospital
Address
Norfolk and Norwich University Hospital
Norwich
NR4 7UY
Employer's website
https://teamnnuh.co.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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