Job summary
We have embarked on a programme to implement a single Electronic Patient Record (EPR) system as part of the NHS digital health ongoing initiative across the Norfolk and Waveney Acute Hospital Collaborative (NWAHC). The collaborative is made up of three acute hospitals in Norfolk and Waveney;
James Paget University Hospitals NHS Foundation Trust (JPUH)
Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH)
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust (QEH)
This is a unique opportunity to contribute your skills and expertise to create a meaningful impact on the health and well-being of individuals throughout Norfolk and Waveney. We are dedicated to advancing our digital capabilities in alignment with our long-term strategic goals, ensuring a high standard of patient care and safety for our diverse communities.
The acute hospitals in Norfolk are a vital part of the health and social care system. Our digital mission is an essential part of our transformation into a post-modern healthcare system.
Main duties of the job
We are seeking a Communications Assistant to work on the collaborative Trusts' EPR programme, helping to showcase to the organisation the benefits of the new EPR system, as well as helping to turn complex information into messaging that is understood by staff, stakeholders, patients and the public.
This is a busy and varied role, requiring flexibility, attention to detail and the ability to multi-task. The job holder must have a range of administrative and IT skills, including knowledge of website and intranet software editing programmes, and be extremely organised.
The role's communication responsibilities include:
- Assisting the EPR Communications Manager in the delivery of key strands of the EPR communications strategy
- Contributing to all aspects of the EPR Programme's communications.
- To write content for the dedicated EPR website and keep pages updated, helping to maintain the accurate and timely information for all users.
- To provide communications support for internal and external EPR activities and media queries
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
1. Opportunity to work on an EPR programme, to improve patient experience and outcomes.
2. Flexibility to work within a collaborative office space at Norfolk County Hall, at one of the 3-Acute hospitals and from home.
3. Work with a multi-disciplinary team of experienced, Clinicians, Technicians, Digital Nurses, and Data Scientists.
Interviews W/C : 10 March 2025
NB Should we receive sufficient completed application forms before the indicated closing date, we reserve the right to close this vacancy earlier.
Job description
Job responsibilities
1. Opportunity to work on an EPR programme, to improve patient experience and outcomes.
2. Flexibility to work within a collaborative office space at Norfolk County Hall, at one of the 3-Acute hospitals and from home.
3. Work with a multi-disciplinary team of experienced, Clinicians, Technicians, Digital Nurses, and Data Scientists.
Interviews W/C : 10 March 2025
NB Should we receive sufficient completed application forms before the indicated closing date, we reserve the right to close this vacancy earlier.
Person Specification
Qualifications
Essential
- Significant training or experience of working as part of a professional Communications Team.
Experience
Essential
- Significant experience of writing, editing and producing a wide range of communications materials for a range of channels including internal communications, social media, other digital formats and traditional channels.
- Excellent web editing skills, content management skills and internal communications skills.
- Experience of internal and external communications mechanisms.
Desirable
- To have worked within a healthcare environment.
Skills
Essential
- Good working knowledge of MS Word, Excel, PowerPoint and Outlook
- Skilled at prioritising conflicting deadlines and organising own time accordingly
Attitude & Aptitude
Essential
- Excellent communication and interpersonal skills.
- Ability to work accurately under pressure
- Strong understanding of and commitment to the values and goals of the Trust making sure that the patient is at the heart of all we do.
- Effective role model, demonstrating the Collaborative's values of; QEHKL's Living our values NNUH's PRIDE values JPUH's CARER Values
Person Specification
Qualifications
Essential
- Significant training or experience of working as part of a professional Communications Team.
Experience
Essential
- Significant experience of writing, editing and producing a wide range of communications materials for a range of channels including internal communications, social media, other digital formats and traditional channels.
- Excellent web editing skills, content management skills and internal communications skills.
- Experience of internal and external communications mechanisms.
Desirable
- To have worked within a healthcare environment.
Skills
Essential
- Good working knowledge of MS Word, Excel, PowerPoint and Outlook
- Skilled at prioritising conflicting deadlines and organising own time accordingly
Attitude & Aptitude
Essential
- Excellent communication and interpersonal skills.
- Ability to work accurately under pressure
- Strong understanding of and commitment to the values and goals of the Trust making sure that the patient is at the heart of all we do.
- Effective role model, demonstrating the Collaborative's values of; QEHKL's Living our values NNUH's PRIDE values JPUH's CARER Values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
