Job summary
The Facilities Management Team are responsible for providing the contract management interface between the Norfolk and Norwich University Hospital NHS Trust and our principal contract service providers.
The Team manages NNUH PFI contract delivered by Serco including security, car parking, cleaning, catering, portering, linen, waste, and grounds (Soft FM).
Measurement and reporting of service performance is a responsibility of both Hard and Soft FM teams and is conducted daily using the performance criteria agreed for each service.
Main duties of the job
This is an exciting opportunity for an enthusiastic individual with an eye for accuracy and good judgement skills to join the Estates and Facilities Team as a Monitoring Officer.
The successful candidate will be primarily responsible for the day-to-day Soft FM monitoring (from planning, completing to recording the results), providing administration support within the team and helping to identify improvement opportunities.
The role will require working closely with customers and is a great opportunity for an open minded individual to establish, build and maintain good working relationships.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
- Conducting climatic environmental testing to relevant test standards, regulatory requirements and defined test plans.
- Working closely with customers during attended testing.
- Recording test results using various electronic logbook systems and production of test reports, following company quality procedures.
- Liaison with customers relating to the specification and conduct of test and the interpretation of the results.
- Close liaison with the Project Manager to ensure work is carried out accurately and within the timescales allowed.
- Helping to develop and refine test plans with the customer.
- Help with the development of test methods and other departmental documentation.
- Working with the team to implement continuous improvement activities and develop procedures and processes to improve the efficiency of the testing service.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Please note that this advertised position, which is part of occupation code 2152 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Job description
Job responsibilities
- Conducting climatic environmental testing to relevant test standards, regulatory requirements and defined test plans.
- Working closely with customers during attended testing.
- Recording test results using various electronic logbook systems and production of test reports, following company quality procedures.
- Liaison with customers relating to the specification and conduct of test and the interpretation of the results.
- Close liaison with the Project Manager to ensure work is carried out accurately and within the timescales allowed.
- Helping to develop and refine test plans with the customer.
- Help with the development of test methods and other departmental documentation.
- Working with the team to implement continuous improvement activities and develop procedures and processes to improve the efficiency of the testing service.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Please note that this advertised position, which is part of occupation code 2152 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Person Specification
Qualifications
Essential
- Educated to A, AS level, NVQ Level 3 (or equivalent vocational qualification) in an engineering or relevant scientific subject (e.g. Electrical, Electronic or Mechanical Engineering, Physics, Manufacturing etc)
- Practical experience in an engineering environment, a regulatory or a test environment
Experience
Essential
- Significant experience in Environmental Testing Equipment
Skills
Essential
- To have effective written and oral communication skills
- Ability to work under pressure Excellent interpersonal and communication skills
- Ability to plan and prioritise allocated work
- Willingness to develop IT skills appropriate to the role
- Ability to follow set protocols and procedures without deviation
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification
Qualifications
Essential
- Educated to A, AS level, NVQ Level 3 (or equivalent vocational qualification) in an engineering or relevant scientific subject (e.g. Electrical, Electronic or Mechanical Engineering, Physics, Manufacturing etc)
- Practical experience in an engineering environment, a regulatory or a test environment
Experience
Essential
- Significant experience in Environmental Testing Equipment
Skills
Essential
- To have effective written and oral communication skills
- Ability to work under pressure Excellent interpersonal and communication skills
- Ability to plan and prioritise allocated work
- Willingness to develop IT skills appropriate to the role
- Ability to follow set protocols and procedures without deviation
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
