Norfolk and Norwich University Hospital

Transactional Services Support Clerk

Information:

This job is now closed

Job summary

The Trust has a Transactional Services team supporting both purchase ledger and sales ledger activity in Partnership with a third party provider.

We are looking for a support clerk to join our busy team supporting all functions. The post holder will be required to undertake a variety of tasks depending on the priorities of the team. They must be able to work to standard processes and deadlines and have a flexible approach at all times,

The post holder must have good communication skills and will be required to speak to both internal and external people including companies and individuals.

Main duties of the job

Request the set up of new suppliers / customers in Oracle seeking to ensure no duplicates are requested and all record information is complete

Assist in the redirection of non PO invoices receive, code and forward to most appropriate staff for coding (if not already completed) and approval, or return to service provider if the invoices should be matched to a purchase order

Assist requisitioners / buyers in the resolutions of queries relating to all types of invoices

Provide suppliers with information to ensure they are invoicing in the most efficient manner

Input sales order requests in accordance with Trust policies and Oracle protocols

Input receipts for all income received by Trust either via finance or other departments

Respond to telephone queries in a professional manner updating systems as appropriate

Management of generic email boxes to ensure queries are directed to the correct person or Trust action is undertaken as appropriate.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH site
  • Free 24-hours confidential counselling support
  • On-site Nursery
  • On-site cafes offering staff discounts
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Details

Date posted

15 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

234-24-C0381-B

Job locations

20 Rouen Road

Norwich

NR1 1QQ


Job description

Job responsibilities

The following skills and experience will be required and are essential for the successful candidates:

  • Request the set up of new suppliers in Oracle seeking to ensure no duplicates are requested and supplier record information is complete.
  • Assist in the redirection of non PO invoices receive, code and forward to most appropriate staff for coding (if not already completed) and approval, or return to service provider if the invoices should be matched to a purchase order.
  • Assist requisitioners / buyers in the resolutions of queries relating to all types of invoices.
  • Provide suppliers with information to ensure they are invoicing in the most efficient manner.
  • Forward any invoices received direct by the Trust to the service provider at the agree address in a timely fashion.
  • Perform statement reconciliations and undertake follow up action.
  • Monitor suppliers set up as cheque and contact them to get electronic payment details.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Please note that this advertised position, which is part of occupation code 4129 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

Job description

Job responsibilities

The following skills and experience will be required and are essential for the successful candidates:

  • Request the set up of new suppliers in Oracle seeking to ensure no duplicates are requested and supplier record information is complete.
  • Assist in the redirection of non PO invoices receive, code and forward to most appropriate staff for coding (if not already completed) and approval, or return to service provider if the invoices should be matched to a purchase order.
  • Assist requisitioners / buyers in the resolutions of queries relating to all types of invoices.
  • Provide suppliers with information to ensure they are invoicing in the most efficient manner.
  • Forward any invoices received direct by the Trust to the service provider at the agree address in a timely fashion.
  • Perform statement reconciliations and undertake follow up action.
  • Monitor suppliers set up as cheque and contact them to get electronic payment details.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Please note that this advertised position, which is part of occupation code 4129 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.

Person Specification

Qualifications

Essential

  • NVQ level 2 / AAT Foundation level or equivalent experience

Experience

Essential

  • Data entry experience
  • Working in a transactional finance team
  • Use of finance systems

Skills

Essential

  • Flexible - able to multi-task and prioritise
  • Knowledge of Microsoft Excel

Attitude, aptitude

Essential

  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification

Qualifications

Essential

  • NVQ level 2 / AAT Foundation level or equivalent experience

Experience

Essential

  • Data entry experience
  • Working in a transactional finance team
  • Use of finance systems

Skills

Essential

  • Flexible - able to multi-task and prioritise
  • Knowledge of Microsoft Excel

Attitude, aptitude

Essential

  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

20 Rouen Road

Norwich

NR1 1QQ


Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)


Employer details

Employer name

Norfolk and Norwich University Hospital

Address

20 Rouen Road

Norwich

NR1 1QQ


Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Deputy Transactional service Manager

Sharon Wells

Sharon.wells@nnuh.nhs.uk

01603647296

Details

Date posted

15 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

234-24-C0381-B

Job locations

20 Rouen Road

Norwich

NR1 1QQ


Supporting documents

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