Job summary
Hello. My name is Sarah, and I am the Matron of the Acute Medical Unit here at Norfolk and Norwich University Hospital. I wanted to personally introduce myself and explain to you why you should choose to come and join my team.
The Acute Medical Unit at NNUH is set across three wards currently with a combined bed base of 84 beds plus 9 trolleys. Much like other AMU's we receive patients directly from GP's and the Emergency Department and we ensure all emergency admission patients receive seamless, high-quality care at the point of admission. We see around 20,000 emergency admissions each year.
Where we differ from other acute units is that NNUH has spent a lot of time in the development of Emergency Care which has led to the expansion of the services offered by the Acute Medical Unit. This includes Same Day Emergency Care (SDEC), Priority Assessment Unit (PAU) acute medical short stay beds, and advanced care for critically ill patients.
Main duties of the job
So why join my team?
I'm a realist, acute medicine is busy. The days are long, and the work is challenging. As a team we recognise this and make sure that all members of the team are fully supported, and we look after you. I am really lucky to have four amazing ward sisters, and we are supported by our own clinical educator. All our doors are open, and we encourage our team to come speak to us.
We get to see a huge variety of patients in AMU, and it gives healthcare assistant's the chance to enjoy a working environment where you are exposed to lots of different patients and no two days are the same. NNUH is really keen on career progression; we encourage every single member of our teams to achieve their potential.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
Under the direction of the Registered Nurse, you will work with all members of the multi-disciplinary team, and contribute to the provision of the highest standards of patient care delivered with dignity, respect and compassion. Key tasks and responsibilities include:
- To deliver care and carry out duties as specified within the Trusts Approved core task list for Healthcare assistants.
- To report to Registered Nurse any patient who gives cause for concern or any observed changes in the patients condition.
- To respond appropriately to clinical emergencies to ensure the patient receives appropriate care.
- To accurately document all care delivered to patients, countersigned by a Registered Nurse maintaining confidentiality at all times.
- To keep the clinical area clean and tidy maintaining a safe environment.
- Cleaning and checking of beds, lockers, oxygen and suction in the patient area following discharge and in preparation for admission.
- Within 12 week of commencement of employment complete the National Care Certificate and specified Trust competencies.
- Achieve and maintain levels of competency as assessed in the Care certificate and Trust competencies.
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.
Job description
Job responsibilities
Under the direction of the Registered Nurse, you will work with all members of the multi-disciplinary team, and contribute to the provision of the highest standards of patient care delivered with dignity, respect and compassion. Key tasks and responsibilities include:
- To deliver care and carry out duties as specified within the Trusts Approved core task list for Healthcare assistants.
- To report to Registered Nurse any patient who gives cause for concern or any observed changes in the patients condition.
- To respond appropriately to clinical emergencies to ensure the patient receives appropriate care.
- To accurately document all care delivered to patients, countersigned by a Registered Nurse maintaining confidentiality at all times.
- To keep the clinical area clean and tidy maintaining a safe environment.
- Cleaning and checking of beds, lockers, oxygen and suction in the patient area following discharge and in preparation for admission.
- Within 12 week of commencement of employment complete the National Care Certificate and specified Trust competencies.
- Achieve and maintain levels of competency as assessed in the Care certificate and Trust competencies.
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.
Person Specification
Qualifications
Essential
- General Education to GCSE Level in Maths and English Grade A-D (or equivalent)
Desirable
- Care Certificate
- NVQ Level 2
Experience
Essential
- Experience of working effectively as part of a team
Skills
Essential
- Clear and effective reading and writing in the English language
Attitude, aptitude
Essential
- Caring and compassionate with excellent interpersonal and communication skills
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Person Specification
Qualifications
Essential
- General Education to GCSE Level in Maths and English Grade A-D (or equivalent)
Desirable
- Care Certificate
- NVQ Level 2
Experience
Essential
- Experience of working effectively as part of a team
Skills
Essential
- Clear and effective reading and writing in the English language
Attitude, aptitude
Essential
- Caring and compassionate with excellent interpersonal and communication skills
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
