Job summary
To process and bank payments received for Trust accounts. Day to day supervision of Patient Travel advisor. Maintain valuable property database and ensure safekeeping and return of same. Daily reconciliation and reimbursement of main petty cash float as well as two other floats held.
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate 'PRIDE' values of People focused, Respect, Dedication, Integrity and Excellence and demonstrate behaviours that support and encourage an inclusive culture.
Part time: 15 hours per week with a fixed two day pattern.
Interview date: 2nd May 2024
Main duties of the job
The Cashier is responsible for the daily reconciliation of cash held in the cash office. They are also responsible for up-dating the eRoster on a daily basis for the entire Patient Services team. They ensure that the Cash Office is secure at the end of the day.
Banking once a week, the income cash and cheques needs to reconciled ready for collection by the secure courier and the deliveries of cash need to be checked and integrated into the cash float.
The Cashier is also pivotal in the lost property operations by accessing the messages on the Lost Property line and passing these messages to the lost property team. They will also have to deal with enquires at the Cash Office window which may mean dealing with angry or upset patients and possibly bereaved visitors.
The Cashier also supports the Manager Patient Services when required with regard to claims for lost property.
Part of a small dedicated Cash Office team.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
- Acting as Creator by entering data on to Health Roster for Patient Services team 10 staff members.
- Responsible for the end of day security of the four safes in the Cash Office.
- Liaising with the Finance department on a daily basis and as and when necessary. Maintain main petty cash float of £2000 with responsibility for distribution to staff and volunteers. This to be reconciled daily, ledger completed, with cash ordered and reimbursed weekly. Maintain £2000 patients monies float.
- The processing and documentation of annual End of Financial year accounts.
- To help identify, collate and provide evidence in relation to suspected fraudulent financial claims against the trust.
Job description
Job responsibilities
- Acting as Creator by entering data on to Health Roster for Patient Services team 10 staff members.
- Responsible for the end of day security of the four safes in the Cash Office.
- Liaising with the Finance department on a daily basis and as and when necessary. Maintain main petty cash float of £2000 with responsibility for distribution to staff and volunteers. This to be reconciled daily, ledger completed, with cash ordered and reimbursed weekly. Maintain £2000 patients monies float.
- The processing and documentation of annual End of Financial year accounts.
- To help identify, collate and provide evidence in relation to suspected fraudulent financial claims against the trust.
Person Specification
Qualifications
Essential
- Educated to NVQ 4 level in a relevant subject or equivalent qualification or significant previous experience in similar previous role.
- Good IT skills - good standard and working knowledge of Microsoft packages, including Word, Excel and Outlook.
Experience
Essential
- Experience in communicating with people that may become distressed/aggressive.
Skills
Essential
- Previous knowledge of and wide experience of administration work.
- Good verbal and written communication skills.
Attitude & Aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification
Qualifications
Essential
- Educated to NVQ 4 level in a relevant subject or equivalent qualification or significant previous experience in similar previous role.
- Good IT skills - good standard and working knowledge of Microsoft packages, including Word, Excel and Outlook.
Experience
Essential
- Experience in communicating with people that may become distressed/aggressive.
Skills
Essential
- Previous knowledge of and wide experience of administration work.
- Good verbal and written communication skills.
Attitude & Aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
