Job summary
At the NNUHFT it is our privilege to provide accommodation for medical professional from around the world.
This is an exciting opportunity to work as part of our Housekeeping Team at the Residences based at the NNUHFT.
We have 144 en-suite rooms onsite with hotel stays and longer tenancy stays. The Department is committed to providing a high-quality service to those living in our accommodation.
Full time: 37.5 hours per week
Interview date: 13th March 2024
Main duties of the job
We are looking for a focused, enthusiastic organized individual to supervise a small a team of housekeepers. This is a challenging role, making sure the NNUHFT residences is maintained to a high standard of cleanliness throughout.
The housekeeper supervisor role is an integral part of the residences working alongside both maintenance and office team. As part of the role, you will have face to face contact with medical professionals, so a positive and friendly disposition is required but also the ability to supervise a team to ensure all works are carried out efficiently.
As part of the role, you will be responsible for allocating work to others in your team, monitoring/carrying out audits of work and bringing to the attention of any discrepancies to management in the office.
You will be: supervising daily staff and designating cleaning zones. Responsibility for keeping all kitchens, communal areas, and bedrooms to a high level of cleanliness and maintaining stock control.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
Stock control to assist in the ordering of any supplies required and to ensure stock is appropriately stored, rotated and controlled.
To establish and maintain effective communication links with all staff teams and other service providers.
To actively promote the importance of good housekeeping practices amongst all housekeepers.
Completing relevant checklists and other paperwork related to the role.
Supervising staff in line with Trust policies and procedures; including absence, annual leave and performance.
To participate in the induction program for all new housekeepers in order to familiarise them with the expectations and remit of the Housekeepers role.
Support new members of staff and identify and allocate work buddy. Ensure that all mandatory training and Workplace Inductions are completed in a timely fashion.
Assist with the preparation of staff rotas ensuring fair distribution and allocation of duties whilst allowing for staff leave and other absences.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Job description
Job responsibilities
Stock control to assist in the ordering of any supplies required and to ensure stock is appropriately stored, rotated and controlled.
To establish and maintain effective communication links with all staff teams and other service providers.
To actively promote the importance of good housekeeping practices amongst all housekeepers.
Completing relevant checklists and other paperwork related to the role.
Supervising staff in line with Trust policies and procedures; including absence, annual leave and performance.
To participate in the induction program for all new housekeepers in order to familiarise them with the expectations and remit of the Housekeepers role.
Support new members of staff and identify and allocate work buddy. Ensure that all mandatory training and Workplace Inductions are completed in a timely fashion.
Assist with the preparation of staff rotas ensuring fair distribution and allocation of duties whilst allowing for staff leave and other absences.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Person Specification
Qualifications
Essential
- NVQ level 3 or equivalent qualification or experience
- Basic literacy and numeracy skills
Skills
Essential
- Excellent Communication and interpersonal skills
- Ability to plan, prioritise and organise own workload
Attitude & Aptitude
Essential
- Able to work within a changing environment
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- oDemonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification
Qualifications
Essential
- NVQ level 3 or equivalent qualification or experience
- Basic literacy and numeracy skills
Skills
Essential
- Excellent Communication and interpersonal skills
- Ability to plan, prioritise and organise own workload
Attitude & Aptitude
Essential
- Able to work within a changing environment
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- oDemonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
