Job summary
The Transformation Directorate has a vital role in the delivery of NNUH's ambition to deliver outstanding care and support in the delivery of the Trust's strategic ambition and financial strategy with initiatives over the next 5 years, including the delivery of financial savings targets.
The Transformation Team works across the Norfolk and Norwich University Hospitals NHS Foundation Trust and is responsible for the discovery, design, and delivery of complex transformation initiatives, ensuring that all benefits are clearly defined and mapped and that quality impacts are considered, documented and monitored.
The Business Analyst will be integral to the discovery, design and delivery of Transformation priorities for the Trust and will be pivotal in supporting the delivery of sustainable business change, promoting the effective and efficient use of resources across the Trust.
Full time hours- 37.5 per week (will consider part-time/job share).
Interview date: W/C 18th March - TBC
Main duties of the job
As the post holder, you will also be expected to:
- analyse and interrogate complex data sets and to develop meaningful opportunities for change and improvement. This will include horizon scanning and benchmarking with other Trusts, The post holder will be expected to contribute to the development of business cases.
- know and apply the right business analysis tools to help diagnose problems and develop solutions.
- be involved in working collaboratively with stakeholders to define current and new ways of working, but also ensuring that there are clear baseline metrics and tracking methods for the changes being proposed.
The role is expected to comfortably elicit requirements from a variety of stakeholders and run workshops.
Opportunity identification and data analysis - exploring different data sets to identify opportunities.
Use of BA tools to support change - Employ a range of business analysis tools and techniques to develop methods for sustainable change.
Process modelling - If required employ a range of tools and techniques to map 'As-Is' and To-Be' business processes.
Productivity - to develop an in-depth understanding of productivity measures across divisions and specialisms to develop baselines and evidence improvements from change.
Business improvement - Assist with identification of continuous improvement opportunities and their solutions to ensure that defined project benefits are delivered.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
- Working with NNUHs senior management, divisions and teams to develop strategic priorities for change and transformation in line with the organisations strategic priorities, including delivery of financial savings.
- Supporting NNUHs (senior management) teams to drive the discovery, design, and delivery ofthe Trusts complex transformation programmes and projects, supported by the Trusts strong governance in conjunction with the Programme Management Office.
- Using change management approaches, and working closely with Transformation initiative owners, develop the scope and benefits of change initiatives, ensuring formal documentation is developed and drive the delivery of agreed initiatives, reporting progress against milestones and agreed metrics /delivery of benefits.
- Ensuring robust governance controls are developed in line with the scope of the transformation initiative and the right decisions are made at the right time to deliver change in a timely way.
- Working with and supporting clinical and support services colleagues to ensure joined up well thought through change.
- Ensuring change and new ways of working are embraced by staff and embedded within services to ensure that all expected benefits.
- Capture lessons learnt from previous projects to develop and build organisational knowledge and experience.
The Transformation team aspires to become a Centre of Excellence in supporting the development and delivery of the sustainable financial and clinical quality complex transformational improvements.
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Job description
Job responsibilities
- Working with NNUHs senior management, divisions and teams to develop strategic priorities for change and transformation in line with the organisations strategic priorities, including delivery of financial savings.
- Supporting NNUHs (senior management) teams to drive the discovery, design, and delivery ofthe Trusts complex transformation programmes and projects, supported by the Trusts strong governance in conjunction with the Programme Management Office.
- Using change management approaches, and working closely with Transformation initiative owners, develop the scope and benefits of change initiatives, ensuring formal documentation is developed and drive the delivery of agreed initiatives, reporting progress against milestones and agreed metrics /delivery of benefits.
- Ensuring robust governance controls are developed in line with the scope of the transformation initiative and the right decisions are made at the right time to deliver change in a timely way.
- Working with and supporting clinical and support services colleagues to ensure joined up well thought through change.
- Ensuring change and new ways of working are embraced by staff and embedded within services to ensure that all expected benefits.
- Capture lessons learnt from previous projects to develop and build organisational knowledge and experience.
The Transformation team aspires to become a Centre of Excellence in supporting the development and delivery of the sustainable financial and clinical quality complex transformational improvements.
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent level of experience and competency in delivering business analysis and change.
- Qualification in business analysis or equivalent experience. (e.g. LEAN , Six Sigma, BPR)
Experience
Essential
- Experience of performing business analysis activities within a project/programme environment, using service improvement techniques and process mapping.
- Working with complex data sets to develop meaningful messages on opportunities for change and improvement.
- Advanced excel use (or equivalent) for data manipulation.
Skills
Essential
- Change management skills, able to implement change effectively.
- Great communication skills and an ability to bring together a diverse set of stakeholders for a common goal.
Attitude & Aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence. Adheres to the trusts Equality & Diversity and Carbon Reduction policies.
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent level of experience and competency in delivering business analysis and change.
- Qualification in business analysis or equivalent experience. (e.g. LEAN , Six Sigma, BPR)
Experience
Essential
- Experience of performing business analysis activities within a project/programme environment, using service improvement techniques and process mapping.
- Working with complex data sets to develop meaningful messages on opportunities for change and improvement.
- Advanced excel use (or equivalent) for data manipulation.
Skills
Essential
- Change management skills, able to implement change effectively.
- Great communication skills and an ability to bring together a diverse set of stakeholders for a common goal.
Attitude & Aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence. Adheres to the trusts Equality & Diversity and Carbon Reduction policies.
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
