Job summary
Fixed term contract/ secondment opportunity until 31/03/2025
An exciting opportunity has arisen for a highly motivated, Change Management professional to join the Norfolk and Norwich University Hospitals working in conjunction with the neighbouring Queen Elizabeth Hospital in King's Lynn and James Paget University Hospitals in Great Yarmouth as Programme Business Change Manager for the delivery of the N&W Diagnostic Assessment Centres (DAC).
You will be an integral part of the Programme Office working with all members of the team, as well as trust leads to ensure that the Programmes' committed benefits are delivered in line with the approved business case.
The ideal candidate will have a degree in project management and or significant programme and project business change management experience. You should be able to evidence continuous professional and personal development and have experience of working in a large and complex organisation.
We are looking for an excellent communicator who is able to engage and influence staff across disciplines.
This is an exciting and challenging position for an individual who enjoys working in a complex multi trust, highly flexible environment.
You will be expected to champion the NNUH PRIDE values.
If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.
Main duties of the job
The postholder will be involved ensuring the strategic elements of operational, digital and workforce workstream changes are embedded, managing the inter-relationships between the projects, workstreams and BAU operations throughout the delivery of the DAC programme.
As the Programmes Business Change Manager, you will:
- Work closely with members of the Programme Management Office, Workstream leads, and trust department leads to ensure delivery of Programme Benefits.
- Establish and implement the mechanisms by which benefits can be delivered and measured
- Attending and presenting to Programme and Project Board meetings as required to support and report on benefits realisation
- This role offers the opportunity to work on a nationally recognised £85.9m transformation programme, the largest capital investment in the N&W ICS in the last 20 years
- The opportunity to work across a Programme and influence change management for this major scheme across three trusts
- Be a key member within a fun and dynamic, multi-trust programme.
This is an integral role to the successful delivery of the programme, so if you have the relevant experience, skills, ability and knowledge, we would love to hear from you.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
- Ensuring the interests of the Programme Senior Responsible Owner and TrustorSenior Responsible Owner (SRO)are met by the programme.
- Obtaining assurance for the sponsoring group or SRO that the delivery of new capability is compatible with the realisation of benefits.
- Working with theprogramme managerto ensure that the work of the programme, including the scope of each project and workstream covers the necessary aspects required to deliver the products and services that will lead to operational benefits as identified and measured within the Programmes Benefits Realisation Plan.
- Working with the programme manager to identify, support and lead as necessary the delivery of projects and workstreams that will contribute to realising benefits and achieving the agreed outcomes, defining and implementing policies and processes as required.
- Ensuring that maximum improvements are made in existing and new business operations as groups of projects and workstreams deliver their products into operational use.
- Researching, identifying, defining and tracking the benefits and outcomes required of the programme, further identifying the necessary training requirements and delivering training as appropriate to ensure the changes are successfully embedded.
- Leading the activities associated with benefits realisation and ensuring that continued accrual of benefits can be achieved and measured after the programme has been completed.
- Establishing and implementing the mechanisms by which benefits can be delivered and measured ensuring data analysts at all sites have common processes for measuring and reporting these achievements into business-as-usual operational practice.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Job description
Job responsibilities
- Ensuring the interests of the Programme Senior Responsible Owner and TrustorSenior Responsible Owner (SRO)are met by the programme.
- Obtaining assurance for the sponsoring group or SRO that the delivery of new capability is compatible with the realisation of benefits.
- Working with theprogramme managerto ensure that the work of the programme, including the scope of each project and workstream covers the necessary aspects required to deliver the products and services that will lead to operational benefits as identified and measured within the Programmes Benefits Realisation Plan.
- Working with the programme manager to identify, support and lead as necessary the delivery of projects and workstreams that will contribute to realising benefits and achieving the agreed outcomes, defining and implementing policies and processes as required.
- Ensuring that maximum improvements are made in existing and new business operations as groups of projects and workstreams deliver their products into operational use.
- Researching, identifying, defining and tracking the benefits and outcomes required of the programme, further identifying the necessary training requirements and delivering training as appropriate to ensure the changes are successfully embedded.
- Leading the activities associated with benefits realisation and ensuring that continued accrual of benefits can be achieved and measured after the programme has been completed.
- Establishing and implementing the mechanisms by which benefits can be delivered and measured ensuring data analysts at all sites have common processes for measuring and reporting these achievements into business-as-usual operational practice.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Person Specification
Qualifications
Essential
- Degree level qualification or equivalent experience in a project management and/or Business Change Management
Experience
Essential
- Significant experience of delivering Change Management projects
- Demonstrated experience in developing and executing change management strategies, including training, communication, and engagement plans.
Skills
Essential
- Exceptional interpersonal skills and the ability to build rapport and influence stakeholders at various levels.
Attitude, aptitude
Essential
- Ability to work in an ambiguous environment, project timelines and deliverables are changing at a rapid pace.
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification
Qualifications
Essential
- Degree level qualification or equivalent experience in a project management and/or Business Change Management
Experience
Essential
- Significant experience of delivering Change Management projects
- Demonstrated experience in developing and executing change management strategies, including training, communication, and engagement plans.
Skills
Essential
- Exceptional interpersonal skills and the ability to build rapport and influence stakeholders at various levels.
Attitude, aptitude
Essential
- Ability to work in an ambiguous environment, project timelines and deliverables are changing at a rapid pace.
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
