Job summary
The Transformation Team works across the Norfolk and Norwich University Hospitals NHS Foundation Trust and is responsible for the discovery, design, and delivery of complex transformation initiatives, ensuring that all benefits are clearly defined and mapped and that quality impacts are considered, documented and monitored. The Transformation Team has a vital role in the delivery of NNUH's ambition to deliver outstanding care and support and support the delivery of Trust's strategic ambitions over the next 5 years, including the delivery of financial savings targets.
The Transformation team aspires to become a Centre of Excellence in supporting the development and delivery of the sustainable financial and clinical quality complex transformational improvements.
Interview Date: 17th January 2024
Main duties of the job
Delivery Support:
- To provide direct support to the Transformation team in all aspect of the Trust CIP and Transformational Initiatives projects and programmes.
- To support the development, implementation and monitoring of the Trust CIP and Transformational Initiative projects and programmes; supporting planning workshops, developing work breakdown structures and establishing projects governance, management structures and monitoring.
- To support regular project meetings and reporting cycles, to include booking/arranging meetings, setting and circulating agendas, taking notes, updating project plans, action logs and risk/issues registers
- Maintain necessary programme documentation,
- Work alongside members of the PMO to maintain the repository of programme and project management standards and tools and maintain programme/project files in an orderly manner.
Communication:
- Act as the point of contact for enquiries from project teams
Delivery and Organisation:
- To support the monitoring and reporting of programme and project benefits and reporting progresses in achieving benefits.
- To support the process of closing a programme or project; supporting the planning and delivery of lessons learned workshops, as well as supporting the production of lessons learned reports; support the operation handover of programme and projects
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
The following skills and experience will be required and are essential for the successful candidates:
- Provide administrative support to project managers, and resolve day-to-day problems independently
- Act as the point of contact for enquiries from project teams
- Work effectively as part of a team, and autonomously within own project area
- Use knowledge of administrative procedures and practices to support the Improvement Team, including competent use of a range of IT applications to promote efficiency and high quality of work
- Use experience of data extraction, report creation and analytical skills to support the Improvement Team to provide an accurate, efficient and proactive service
- Support project leads with analysis and reporting against milestones, financials and key performance indicators from the project plans
- Assist the Transformation Team with the preparation of reports on the progress of projects
- Support Trust decision-making, by discussion and interpretation of complex/sensitive data
- Lead on specific service developments within the Transformation Team
- Manage projects as agreed with the Transformation Team, to include the use of persuasive, motivational, and negotiating skills to ensure a successful project outcome
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Job description
Job responsibilities
The following skills and experience will be required and are essential for the successful candidates:
- Provide administrative support to project managers, and resolve day-to-day problems independently
- Act as the point of contact for enquiries from project teams
- Work effectively as part of a team, and autonomously within own project area
- Use knowledge of administrative procedures and practices to support the Improvement Team, including competent use of a range of IT applications to promote efficiency and high quality of work
- Use experience of data extraction, report creation and analytical skills to support the Improvement Team to provide an accurate, efficient and proactive service
- Support project leads with analysis and reporting against milestones, financials and key performance indicators from the project plans
- Assist the Transformation Team with the preparation of reports on the progress of projects
- Support Trust decision-making, by discussion and interpretation of complex/sensitive data
- Lead on specific service developments within the Transformation Team
- Manage projects as agreed with the Transformation Team, to include the use of persuasive, motivational, and negotiating skills to ensure a successful project outcome
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Person Specification
Qualifications
Essential
- Diploma in Administration or equivalent experience
- C or above in GCSE Maths and English (or equivalent)
Experience
Desirable
- Experience within the NHS
Skills
Essential
- Good knowledge of Microsoft Outlook, Work and Excel
- Ability to collect data and write reports
- Excellent organisational skills
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification
Qualifications
Essential
- Diploma in Administration or equivalent experience
- C or above in GCSE Maths and English (or equivalent)
Experience
Desirable
- Experience within the NHS
Skills
Essential
- Good knowledge of Microsoft Outlook, Work and Excel
- Ability to collect data and write reports
- Excellent organisational skills
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
