Norfolk and Norwich University Hospital

Counsellor, Renal Services

Information:

This job is now closed

Job summary

The Renal Counsellor role is an exciting opportunity for an experienced counsellor with an interest in providing holistic care and support working alongside a team of specialist renal nurses, and specialist social worker, for the diverse patient group within our specialty. This patient group consists of those at all different stages of their disease process, and all requiring an individualized approach to their care and support needs.

The Nephrology department consists of an inpatient ward at NNUH, an off-site dialysis unit in Norwich, a satellite unit in Cromer, and the Home Therapies Department. The successful applicant must be prepared to counsel patients across these settings, either face to face, via Microsoft Teams, by telephone, and in patients own homes, where appropriate.

Part time: 18hrs per week

Interview date: 20th December 2023

Main duties of the job

Planning, implementing and developing programmes of psychological care including teaching of nursing staff

Monitoring and evaluating such programmes to ensure maintenance of standards of psychological care

Providing guidance, advice, support and monitoring of training to all staff involved in patient care to ensure the psychological needs of patients and their families are recognised, acknowledged and met.

Maintaining accurate records having due regard to confidentiality and legal aspects

Availability to nursing staff and in service training for the instruction of learners and trained staff in the psychological care of patients and their families

Achieving integration as a team member in the overall care of renal patients.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Dedication, Integrity and Excellence.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH site
  • Free 24-hours confidential counselling support
  • On-site Nursery
  • On-site cafes offering staff discounts
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Details

Date posted

01 December 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

234-23-M2311

Job locations

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY


Job description

Job responsibilities

  1. It is envisaged that patients with renal disease of whatever nature might be referred to the counsellor for help, although particularly this will involve:
  • Patients in the early stages of their diagnosis of renal failure
  • Patients with chronic renal failure necessitating dialysis in the (near) future
  • Patients already on haemodialysis or continuous ambulatory peritoneal dialysis
  • Renal transplant patients
  • Patients with acute renal failure
  1. Patients will be referred either by nursing or medical staff.
  1. Further roles of the renal counsellor will include:
  • Planning, implementing and developing programmes of psychological care including teaching of nursing staff
  • Monitoring and evaluating such programmes to ensure maintenance of standards of psychological care
  • Providing guidance, advice, support and monitoring of training to all staff involved in patient care so as to ensure the psychological needs of patients and their families are recognised, acknowledged and met.
  • Maintaining accurate records having due regard to confidentiality and legal aspects
  • Availability to nursing staff and in service training for the instruction of learners and trained staff in the psychological care of patients and their families
  • Achieving integration as a team member in the overall care of renal patients.

Job description

Job responsibilities

  1. It is envisaged that patients with renal disease of whatever nature might be referred to the counsellor for help, although particularly this will involve:
  • Patients in the early stages of their diagnosis of renal failure
  • Patients with chronic renal failure necessitating dialysis in the (near) future
  • Patients already on haemodialysis or continuous ambulatory peritoneal dialysis
  • Renal transplant patients
  • Patients with acute renal failure
  1. Patients will be referred either by nursing or medical staff.
  1. Further roles of the renal counsellor will include:
  • Planning, implementing and developing programmes of psychological care including teaching of nursing staff
  • Monitoring and evaluating such programmes to ensure maintenance of standards of psychological care
  • Providing guidance, advice, support and monitoring of training to all staff involved in patient care so as to ensure the psychological needs of patients and their families are recognised, acknowledged and met.
  • Maintaining accurate records having due regard to confidentiality and legal aspects
  • Availability to nursing staff and in service training for the instruction of learners and trained staff in the psychological care of patients and their families
  • Achieving integration as a team member in the overall care of renal patients.

Person Specification

Qualifications

Essential

  • BACP accredited UKCP

Experience

Essential

  • Significant experience within a relevant profession

Skills

Essential

  • Excellent communication skills
  • Ability to plan and prioritise own work

Attitude & Aptitude

Essential

  • Highly motivated and an effective providing flexibility to all aspects of the renal service (acute, chronic and home patients)
  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification

Qualifications

Essential

  • BACP accredited UKCP

Experience

Essential

  • Significant experience within a relevant profession

Skills

Essential

  • Excellent communication skills
  • Ability to plan and prioritise own work

Attitude & Aptitude

Essential

  • Highly motivated and an effective providing flexibility to all aspects of the renal service (acute, chronic and home patients)
  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY


Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)


Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY


Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Renal Matron

Sarah Trudgill

Sarah.trudgill@nnuh.nhs.uk

01603647686

Details

Date posted

01 December 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

234-23-M2311

Job locations

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY


Supporting documents

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