Job summary
We are seeking amotivated and compassionate Healthcare Support Worker to join our team and help deliver high-quality, person-centred care. This is a substantive post that plays a vital role in supporting patients and the wider multidisciplinary team.
£24,937 - £26,598 per annum, band 3, full time 37.5 hours per week.
You will contribute to meeting safe staffing levels and ensuring patients receive timely, respectful, and effective care.
Main duties of the job
To provide support and spend therapeutic time with an allocated group of service users.
To promote and support the physical health, comfort, wellbeing and recovery of service-users, and to assist them in re-establishing their place in the community, as appropriate.
To assist Registered Professionals in assessments and care planning/ implementation and evaluation of individualized care plans.
To provide support and day-to-day supervision to junior staff members, demonstrating the Health Care Support Worker role and role modelling good practice.
About us
As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.
We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.
We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike.
The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.
The Trust is committed to the Step into Health scheme and actively encourages applicants from the Armed Forces Communities to apply.
Job description
Job responsibilities
KEY DUTIES AND RESPONSIBILITIES:
The post holder will undertake the following duties and responsibilities at all times demonstrating the competences assigned to the role detailed in the associated KSF outline:
1. Communicates with service-users and carers, all members of the multi-disciplinary team and staff in external agencies using a variety of methods including Information Technology.
2. Regularly reports and effectively communicates service-users health status and care aims in care records and verbal reports to Registered Health Professional staff members and other members of the multi-disciplinary team. (query blending the above two first is about patients/public, second is healthcare staff)
3. Relates appropriately with service-users, carers, colleagues and others at all times maintaining professional boundaries.
4. At all times ensures that own actions, support the equality, diversity, rights and responsibilities of individuals.
5. Identifies, minimizes and reports risks of danger, harm and abuse to senior colleagues.
6. At all times minimizes risks to self and others by undertaking safe working practices.
7. At all times works within agreed and established Trust policy and operational procedures.
8. Works with other Trust services to promote seamless service-user person centered care from referral/admission, to transfer and discharge on identified care pathways.
9. Responsible for contribution towards planning and undertaking delivery of planned therapeutic activities with an identified group of service users.
10. Responsible for undertaking elements of a holistic assessment, under the direction of Registered Health Professional staff. Responsible for regularly working with service users to negotiate and review existing plans to address identified needs under the supervision of Registered Professionals.
11. Works in partnership with service-users to assist them in identifying activities that are meaningful to them and that support agreed health outcomes.
12. Regularly supports service-users to access a range of activities and services to maintain their independence and promote their health and wellbeing.
13. Regularly provides advice and guidance to Service-users promoting healthy activities and lifestyle choices.
14. Regularly supports Registered Practitioners and Service-users during activities to meet their physical and mental wellbeing.
15. Regularly supports service-users in meeting their assessed personal care needs.
16. Regularly provides information, support and guidance to Carers, Friends and Relatives of service-users, maintaining appropriate confidentiality.
17. Report concerns about junior staff members work performance to Registered Professionals/Ward Manager.
18. At all times, takes responsibility for own personal and professional development and supports the development of colleagues, students, trainees and volunteers.
19. Regularly accesses and makes use of supervision and provides supervision to other staff members.
20. Regularly participates in activities focused on the delivery of a high-quality customer-focused service.
21. Regularly undertakes activities to (and make suggestions about how to) improve services.
Job description
Job responsibilities
KEY DUTIES AND RESPONSIBILITIES:
The post holder will undertake the following duties and responsibilities at all times demonstrating the competences assigned to the role detailed in the associated KSF outline:
1. Communicates with service-users and carers, all members of the multi-disciplinary team and staff in external agencies using a variety of methods including Information Technology.
2. Regularly reports and effectively communicates service-users health status and care aims in care records and verbal reports to Registered Health Professional staff members and other members of the multi-disciplinary team. (query blending the above two first is about patients/public, second is healthcare staff)
3. Relates appropriately with service-users, carers, colleagues and others at all times maintaining professional boundaries.
4. At all times ensures that own actions, support the equality, diversity, rights and responsibilities of individuals.
5. Identifies, minimizes and reports risks of danger, harm and abuse to senior colleagues.
6. At all times minimizes risks to self and others by undertaking safe working practices.
7. At all times works within agreed and established Trust policy and operational procedures.
8. Works with other Trust services to promote seamless service-user person centered care from referral/admission, to transfer and discharge on identified care pathways.
9. Responsible for contribution towards planning and undertaking delivery of planned therapeutic activities with an identified group of service users.
10. Responsible for undertaking elements of a holistic assessment, under the direction of Registered Health Professional staff. Responsible for regularly working with service users to negotiate and review existing plans to address identified needs under the supervision of Registered Professionals.
11. Works in partnership with service-users to assist them in identifying activities that are meaningful to them and that support agreed health outcomes.
12. Regularly supports service-users to access a range of activities and services to maintain their independence and promote their health and wellbeing.
13. Regularly provides advice and guidance to Service-users promoting healthy activities and lifestyle choices.
14. Regularly supports Registered Practitioners and Service-users during activities to meet their physical and mental wellbeing.
15. Regularly supports service-users in meeting their assessed personal care needs.
16. Regularly provides information, support and guidance to Carers, Friends and Relatives of service-users, maintaining appropriate confidentiality.
17. Report concerns about junior staff members work performance to Registered Professionals/Ward Manager.
18. At all times, takes responsibility for own personal and professional development and supports the development of colleagues, students, trainees and volunteers.
19. Regularly accesses and makes use of supervision and provides supervision to other staff members.
20. Regularly participates in activities focused on the delivery of a high-quality customer-focused service.
21. Regularly undertakes activities to (and make suggestions about how to) improve services.
Person Specification
Qualifications
Essential
- oAdvanced Apprenticeship in (Mental) Health and Social Care Or oNVQ 3 in (Mental) Health and Social Care with demonstrable evidence of numeracy and literacy skills (equivalent GCSE's or Functional Skills)
Experience
Essential
- oExperience of working with people with Mental Health Needs as a member of a multi-disciplinary team
Knowledge
Essential
- Demonstrates Capacity to: Communication and customer care oCommunicate appropriately with others at work. oListen to, understand and follow lengthy or multi-step instructions and narratives. oListen and ask questions to understand and appreciate the points of view of others. oRespond appropriately to queries and complaints. oSpeak clearly and confidently in a way which suits the situation. oWrite effective emails, short reports and records. oRead and understand a variety of texts. Use mathematics oDemonstrate competent understanding of basic maths using the application of number Use technology oSelect, interact with and use technology independently. oTroubleshoot straightforward problems. oCapable of travelling within the geographical work area in an effective manner transporting service users/colleagues as necessary.
Person Specification
Qualifications
Essential
- oAdvanced Apprenticeship in (Mental) Health and Social Care Or oNVQ 3 in (Mental) Health and Social Care with demonstrable evidence of numeracy and literacy skills (equivalent GCSE's or Functional Skills)
Experience
Essential
- oExperience of working with people with Mental Health Needs as a member of a multi-disciplinary team
Knowledge
Essential
- Demonstrates Capacity to: Communication and customer care oCommunicate appropriately with others at work. oListen to, understand and follow lengthy or multi-step instructions and narratives. oListen and ask questions to understand and appreciate the points of view of others. oRespond appropriately to queries and complaints. oSpeak clearly and confidently in a way which suits the situation. oWrite effective emails, short reports and records. oRead and understand a variety of texts. Use mathematics oDemonstrate competent understanding of basic maths using the application of number Use technology oSelect, interact with and use technology independently. oTroubleshoot straightforward problems. oCapable of travelling within the geographical work area in an effective manner transporting service users/colleagues as necessary.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
