North Staffordshire Combined Healthcare Trust

Medical Secretary

The closing date is 24 February 2026

Job summary

**This role is not eligible for sponsorship**

This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:

North Staffordshire Combined Healthcare NHS Trust
Midlands Partnership University NHS Foundation Trust
University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.
Staffordshire and Stoke-on-Trent Integrated Care Board

Medical Secretary - Band 4 - Substance Misuse Service - Part time - 22.5 Hours per week

We are seeking an enthusiastic, motivated individual to work on the Substance Misuse Unit, Harplands Hospital. This is a key role to provide support to the Medical Team based on the Unit.

We are looking for someone who is flexible and conscientious and have the ability to work on your own initiative, prioritising your work and meeting deadlines whilst maintaining high standards.

In return we can offer you:

A supportive & friendly working environment
Active encouragement to learn and develop within your role
Dedicated career pathways and great opportunities for continuing professional development
Commitment to, and support for your wellbeing

Main duties of the job

This role is to support the medical staff across the Substance Misuse Service in order to provide seamless customer service to both internal and external customers. The role will work flexibly across the Portfolio, while holding a primary assignment.

About us

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike.

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.

The Trust is committed to the Step into Health scheme and actively encourages applicants from the Armed Forces Communities to apply.

Date posted

17 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

232-SPL-7778948

Job locations

Harplands Hospital

Stoke-on-Trent

ST4 6TH

Job description

Job responsibilities

Providing and receiving routine information which may sometimes require tact or persuasive skills to overcome barriers to understanding. This may involve providing and receiving of sensitive or complex information, providing advice, instruction or training where the subject matter is straightforward. In particular this will involve working predominantly for the Consultant Psychiatrist and non-medical prescribers and will involve the following responsibilities:

Responding to appropriate requests for information

The use of Big Hand system and skills in auditory typing

Acting on correspondence responding to, or referring to the appropriate person

Providing routine advice on areas of knowledge/expertise, in a manner relevant to the audience and topic area (ie patients, carers, complexity)

Liaison with partner services and organisations

Preparation/completion of routine documents, including letters, reports, presentations and forms e.g. purchase order requisitions, photocopying, filing

Handling telephone queries

Assisting patients/clients/relatives with non-clinical advice

Teaching and supporting new Admin team members and providing aspects of the team induction and training to new starters regarding the building and admin processes.

Organise and prepare for clinics ensuring checking list and updating of relevant statistics related to medical caseloads

Job description

Job responsibilities

Responding to appropriate requests for information

The use of Big Hand system and skills in auditory typing

Acting on correspondence responding to, or referring to the appropriate person

Providing routine advice on areas of knowledge/expertise, in a manner relevant to the audience and topic area (ie patients, carers, complexity)

Liaison with partner services and organisations

Preparation/completion of routine documents, including letters, reports, presentations and forms e.g. purchase order requisitions, photocopying, filing

Handling telephone queries

Assisting patients/clients/relatives with non-clinical advice

Teaching and supporting new Admin team members and providing aspects of the team induction and training to new starters regarding the building and admin processes.

Organise and prepare for clinics ensuring checking list and updating of relevant statistics related to medical caseloads

Person Specification

Qualfications

Essential

AMSPAR or equivalent

Qualifications

Essential

RSA 3 typing qualification or equivalent

Experience

Essential

Substantial experience of a range of relevant procedures and software programmes and the ability to provide examples of own application of these.

Person Specification

Qualfications

Essential

AMSPAR or equivalent

Qualifications

Essential

RSA 3 typing qualification or equivalent

Experience

Essential

Substantial experience of a range of relevant procedures and software programmes and the ability to provide examples of own application of these.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Harplands Hospital

Stoke-on-Trent

ST4 6TH

Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Harplands Hospital

Stoke-on-Trent

ST4 6TH

Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)