Medical Secretary
The closing date is 04 February 2026
Job summary
Would you like to become a member of our Primary Care Services secretarial team providing innovative care to our patient population as part of an outstanding CQC organisation?
Do you want to have a job that makes a difference and helps people? Are you organised, and keen to use your skills to help our doctors, nurses, andother healthcare staff to provide an outstanding service for patients? Then you might fit in very well inour secretarial team.
We are looking to appoint a highly motivated and experienced administrator who can work cross site at our three integrated practices Moorcroft Medical Centre, Holmcroft Surgery (Stafford) and Keele Health Centre. Therefore the ability to drive and be adaptable to the demands of the service is a must.
The main responsibility of this role is to send referrals created by clinicians to the relevant services.
You will be responsible for processing subject access requests and non-NHS forms in relation to our patients.
We are a friendly and well organised team with a forward-thinking approach. Full training will be provided to support induction into the role.
Main duties of the job
To work as a Medical Secretary at Moorcroft, Holmcroft and Keele practices.
To support the current team in managing incoming workload
Use of EMIS, iGPR and Microsoft software i.e. Outlook, Teams, Word, Excel etc.
Sending referral letters to secondary care
Completion of SARS and non-NHS requests
To work within the processes and protocols which allow the organisation to comply with CQC and clinical and information governance requirements.
Ensuring that a general broad knowledge of all tasks is in place and requesting further support and training as gaps in knowledge are identified.
Liaising with and supporting practice team members, outside agencies and patients for general queries.
Contributing towards any projects or pilots that the practice may take part in.
Acting upon clinical team queries and/or instructions from the clinical team.
Identifying issues which need further management and making the appropriate team member aware of the need to action.
Contribution towards the setting up of appropriate protocols and adhering to them.
Covering team absences to ensure a safe working environment and preservation of safe working systems.
About us
As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.
We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.
We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme".
The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.
Details
Date posted
27 January 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
232-PRC-7735103
Job locations
Moorcroft Medical Centre
10 Botteslow Street
Stoke-on-Trent
ST1 3NJ
Employer details
Employer name
North Staffordshire Combined Healthcare Trust
Address
Moorcroft Medical Centre
10 Botteslow Street
Stoke-on-Trent
ST1 3NJ
Employer's website
https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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