Job summary
Compliance Officer
Band 6, £38,682 - £46,580 per annum.
Full time, 37.5 hours per week.
The Compliance Officer contributes to the delivery of an outstanding Estates service by taking the lead on ensuring that all Estates activity is compliant with the Trust's statutory and regulatory obligations.As compliance specialist, you will develop and implement systems and processes to ensure that all works are carried out in accordance with relevant regulations and meet statutory and health and safety requirements across the full range of Estates activity.
This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:
- North Staffordshire Combined Healthcare NHS Trust
- Midlands Partnership University NHS Foundation Trust
- University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.
- Staffordshire and Stoke-on-Trent Integrated Care Board
Main duties of the job
Operational Planning1.In conjunction with the Associate Director and Head of Estates, use specialist professional knowledge to detail how compliance will be delivered through the Estates strategy and operational plans.2.Work closely with the Estates Managers to ensure all compliance maintenance works and checks are delivered in a joined-up plan including EMT and contractor delivery, to make best use of resources, meet targets and deliver to the highest possible standards.
Leadership1.Specialist for all aspects of Estates compliance. Through a proactive approach, be responsible for ensuring that the Trust meets all Estates Compliance requirements effectively.2.Provide complex compliance advice and information to clinical leads, project teams, and other operational staff. Ensure that information on compliance legislation is cascaded to team members and ensure they understand their compliance responsibilities.3. Represent the Trust at events and meetings involving Estates compliance related issues.
About us
As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.
We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.
We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme".
The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.
Job description
Job responsibilities
Service Delivery1.Take the lead on monitoring performance against statutory obligations including all mandatory testing of equipment and plant for which Estates have responsibility.2.Work closely with the Estates Manager (EMT) and Estates Manager (Contracts) to ensure that all compliance requirements are included in work planning and delivery.3.Utilise professional knowledge and expertise to provide Estates team members with compliance guidance and training.4.Utilise Estates systems including Micad to check on completion and timeliness of compliance works by EMT and contractors.5.Ensuring all necessary records are in place to evidence that compliance checks have been carried out on time and to the correct standard, including completion of any follow up works.6.Developing statutory compliance systems and carry out performance monitoring and quality checks against agreed programmes of work.7.Conduct specialist compliance audits of procedures, performance and quality. Report the results to the Associate Director of Estates and Capital and ensure that all required follow up action is taken.8.Monitor any issues of non-compliance, ensure that the Associate Director is kept informed, and that immediate action is taken to rectify them.9.Work proactively and co-operatively with the Head of Estates, Estates Managers, Fire Safety and Security Officer and other team members to ensure effective delivery on all statutory, mandatory and legal compliance matters.10.Review and develop policies, procedures and standards relating to Compliance. Ensure that they are effectively implemented and that all team members are aware of their requirements.11.Regularly identify and implement compliance KPI targets, monitor outcomes and report on them.12.Advise on and be involved in the compliance aspects of capital project delivery, ensuring that standards of compliance are maintained and that any issues are rectified at the earliest opportunity.13.Monitor health and safety compliance practice across all Estates activities, in conjunction with the Trusts health and safety advisors.14.Ensure compliance systems are in place for all relevant Statutory Standards. Codes of Practice, Health and Safety requirements, Health Technical Memoranda, COSHH, Building Regulations and NHS Estates services.15.Ensure that Safe Working Practice procedures, Planned Preventative Maintenance procedures, Standard Operating Procedures, Risk Assessments, Method Statements, COSHH documentation etc are all in place to the correct standard and kept up to date.16.Assist the Head of Estates with implementing the relevant elements of change programmes to ensure achievable service delivery timescales, giving guidance on compliance issues, when working to tight deadlines and budgets.17.When required, act as Appointed Person and be involved in dealing with compliance related emergencies outside of normal working hours.18.Ensuring that the safety and compliance of the department is of paramount importance in all aspects.19. Assist internal and external professionals with their requests for information such as downloading and handover of CCTV recordings.
Service Improvement and Engagement1.Actively engage with and seek feedback from other service areas within the Trust, to ensure that the Compliance arrangements meet their requirements and that service improvements are jointly identified and acted upon.2.Ensure the cohesive development of Estates statutory compliance services and seek improvements to increase quality and effectiveness of those services.3.Implement and monitor the relevant elements of the KPI framework to monitor compliance performance outcomes against identified targets. Ensure team members are aware of their targets;provide regular feedback on team performance and communicate proactively with them to generate service improvement ideas.4.Identify compliance improvement initiatives and take approved initiatives forward, ensuring outcomes and impact are evaluated.5.Assist with annual NHS returns such as PAM, ERIC etc.
Risk and Compliance
1. Take the lead on identifying and assessing Estates compliance risks. Contribute to the upkeep of the risk register and utilise the Trusts risk management system to identify and manage risks on the risk register. Ensure that the Associate Director is kept aware of significant emerging and ongoing compliance risks and how they are being managed.2.Work closely and co-operatively with the Estates Managers to ensure that all works are carried out in accordance with the requirements of the Trusts health and safety policies and procedures and compliance best practice.3.Lead on the implementation of the Trusts risk management strategies relating to compliance, maintaining co-operative working relationships with the Health and Safety, Facilities and Infection Prevention and Control teams.4.Address issues of non-compliance, report back to the Associate Director, and ensure prompt action is taken to address them.5.Ensure statutory planned maintenance systems are in place and working effectively to ensure compliance with relevant standards with records and evidence of compliance.6.Monitor training to ensure that all compliance related training for team members is kept up to date and evidenced.7.Assist with the production of the Estates emergency plan, ensuring that all team members are aware of it, including participating in test exercises when required.
Resource Management1.Wherever possible, identify cost efficiencies through new ways of working and obtaining best value for money in procurement.Specialist/Technical requirementsSystems and Equipment1.Responsible for ensuring systems, equipment and plant are tested and maintained to meet compliance requirements.2.Partake in trials/testing of new systems or equipment to develop and improve the delivery of the Estates function.3.Carries out site checks and audits to assess compliance with complex statutory requirements.4.Utilises corporate Communications and IT systems effectively.Judgements1.Makes judgements on a range of complex facts and situations in response to changing priorities and competing demands including:Range of complex compliance requirements across all Estates activityResourcesBuilding and health and safety regulationsRisk managementHealth and safety managementEvaluation of performance against compliance requirementsAnalysis of specialist technical informationInterpretation of complex legislation, technical guidance, best practice codes2.Works autonomously in ensuring compliance targets are met, interpreting and acting upon complex engineering and building statutory requirements.3.Makes judgements across a range of compliance Estates issues, taking account of the sometimes conflicting demands of legislation, health and safety requirements, healthcare standards and financial constraints.4.Makes judgements consistently within the context of the CARE values and the Trusts commitment to be outstanding in all it does.
Communication1.Provides, receives and analyses complex compliance information and communicates, technical and statutory information with specialists, non- technical individuals, and other stakeholders.2.Develops and implements effective channels of communication to ensure complex information is disseminated in a timely and appropriate manner to team members are colleagues from other service areas.3.Proactively communicates with other members of the Estates team, to generate ideas, and continuously improve performance.4.Prepared to challenge appropriately when compliance standards fall short.5.Adapts personal communication style appropriately to the needs of the audience.Challenges1.Overcomes barriers to understanding because of the technical and complex nature of information.2.Addresses conflicting perspectives and demands from user Departments.3.Assists with need to adapt and develop the service to meet changing organisational needs.4.Requires concentration and mental effort to resolve complex issues, often in the face of regular interruptions from arising issues.5.Maintains a firm but fair approach with team members to ensure that compliance standards are maintained.
Job description
Job responsibilities
Service Delivery1.Take the lead on monitoring performance against statutory obligations including all mandatory testing of equipment and plant for which Estates have responsibility.2.Work closely with the Estates Manager (EMT) and Estates Manager (Contracts) to ensure that all compliance requirements are included in work planning and delivery.3.Utilise professional knowledge and expertise to provide Estates team members with compliance guidance and training.4.Utilise Estates systems including Micad to check on completion and timeliness of compliance works by EMT and contractors.5.Ensuring all necessary records are in place to evidence that compliance checks have been carried out on time and to the correct standard, including completion of any follow up works.6.Developing statutory compliance systems and carry out performance monitoring and quality checks against agreed programmes of work.7.Conduct specialist compliance audits of procedures, performance and quality. Report the results to the Associate Director of Estates and Capital and ensure that all required follow up action is taken.8.Monitor any issues of non-compliance, ensure that the Associate Director is kept informed, and that immediate action is taken to rectify them.9.Work proactively and co-operatively with the Head of Estates, Estates Managers, Fire Safety and Security Officer and other team members to ensure effective delivery on all statutory, mandatory and legal compliance matters.10.Review and develop policies, procedures and standards relating to Compliance. Ensure that they are effectively implemented and that all team members are aware of their requirements.11.Regularly identify and implement compliance KPI targets, monitor outcomes and report on them.12.Advise on and be involved in the compliance aspects of capital project delivery, ensuring that standards of compliance are maintained and that any issues are rectified at the earliest opportunity.13.Monitor health and safety compliance practice across all Estates activities, in conjunction with the Trusts health and safety advisors.14.Ensure compliance systems are in place for all relevant Statutory Standards. Codes of Practice, Health and Safety requirements, Health Technical Memoranda, COSHH, Building Regulations and NHS Estates services.15.Ensure that Safe Working Practice procedures, Planned Preventative Maintenance procedures, Standard Operating Procedures, Risk Assessments, Method Statements, COSHH documentation etc are all in place to the correct standard and kept up to date.16.Assist the Head of Estates with implementing the relevant elements of change programmes to ensure achievable service delivery timescales, giving guidance on compliance issues, when working to tight deadlines and budgets.17.When required, act as Appointed Person and be involved in dealing with compliance related emergencies outside of normal working hours.18.Ensuring that the safety and compliance of the department is of paramount importance in all aspects.19. Assist internal and external professionals with their requests for information such as downloading and handover of CCTV recordings.
Service Improvement and Engagement1.Actively engage with and seek feedback from other service areas within the Trust, to ensure that the Compliance arrangements meet their requirements and that service improvements are jointly identified and acted upon.2.Ensure the cohesive development of Estates statutory compliance services and seek improvements to increase quality and effectiveness of those services.3.Implement and monitor the relevant elements of the KPI framework to monitor compliance performance outcomes against identified targets. Ensure team members are aware of their targets;provide regular feedback on team performance and communicate proactively with them to generate service improvement ideas.4.Identify compliance improvement initiatives and take approved initiatives forward, ensuring outcomes and impact are evaluated.5.Assist with annual NHS returns such as PAM, ERIC etc.
Risk and Compliance
1. Take the lead on identifying and assessing Estates compliance risks. Contribute to the upkeep of the risk register and utilise the Trusts risk management system to identify and manage risks on the risk register. Ensure that the Associate Director is kept aware of significant emerging and ongoing compliance risks and how they are being managed.2.Work closely and co-operatively with the Estates Managers to ensure that all works are carried out in accordance with the requirements of the Trusts health and safety policies and procedures and compliance best practice.3.Lead on the implementation of the Trusts risk management strategies relating to compliance, maintaining co-operative working relationships with the Health and Safety, Facilities and Infection Prevention and Control teams.4.Address issues of non-compliance, report back to the Associate Director, and ensure prompt action is taken to address them.5.Ensure statutory planned maintenance systems are in place and working effectively to ensure compliance with relevant standards with records and evidence of compliance.6.Monitor training to ensure that all compliance related training for team members is kept up to date and evidenced.7.Assist with the production of the Estates emergency plan, ensuring that all team members are aware of it, including participating in test exercises when required.
Resource Management1.Wherever possible, identify cost efficiencies through new ways of working and obtaining best value for money in procurement.Specialist/Technical requirementsSystems and Equipment1.Responsible for ensuring systems, equipment and plant are tested and maintained to meet compliance requirements.2.Partake in trials/testing of new systems or equipment to develop and improve the delivery of the Estates function.3.Carries out site checks and audits to assess compliance with complex statutory requirements.4.Utilises corporate Communications and IT systems effectively.Judgements1.Makes judgements on a range of complex facts and situations in response to changing priorities and competing demands including:Range of complex compliance requirements across all Estates activityResourcesBuilding and health and safety regulationsRisk managementHealth and safety managementEvaluation of performance against compliance requirementsAnalysis of specialist technical informationInterpretation of complex legislation, technical guidance, best practice codes2.Works autonomously in ensuring compliance targets are met, interpreting and acting upon complex engineering and building statutory requirements.3.Makes judgements across a range of compliance Estates issues, taking account of the sometimes conflicting demands of legislation, health and safety requirements, healthcare standards and financial constraints.4.Makes judgements consistently within the context of the CARE values and the Trusts commitment to be outstanding in all it does.
Communication1.Provides, receives and analyses complex compliance information and communicates, technical and statutory information with specialists, non- technical individuals, and other stakeholders.2.Develops and implements effective channels of communication to ensure complex information is disseminated in a timely and appropriate manner to team members are colleagues from other service areas.3.Proactively communicates with other members of the Estates team, to generate ideas, and continuously improve performance.4.Prepared to challenge appropriately when compliance standards fall short.5.Adapts personal communication style appropriately to the needs of the audience.Challenges1.Overcomes barriers to understanding because of the technical and complex nature of information.2.Addresses conflicting perspectives and demands from user Departments.3.Assists with need to adapt and develop the service to meet changing organisational needs.4.Requires concentration and mental effort to resolve complex issues, often in the face of regular interruptions from arising issues.5.Maintains a firm but fair approach with team members to ensure that compliance standards are maintained.
Person Specification
Experience
Essential
- Proven experience in a compliance, audit, or risk management role
- Educated to degree level (or equivalent experience)
- Designing and implementing compliance systems and plans
- Excellent organisational and time management skills
- Strong IT, written, and verbal communication skills
Desirable
- Professional compliance or risk certification
- Understanding of health and safety policies, procedures and systems in an Estates setting
- Experience of utilising KPI frameworks to drive service improvement
- Understanding of UK data protection legislation
Person Specification
Experience
Essential
- Proven experience in a compliance, audit, or risk management role
- Educated to degree level (or equivalent experience)
- Designing and implementing compliance systems and plans
- Excellent organisational and time management skills
- Strong IT, written, and verbal communication skills
Desirable
- Professional compliance or risk certification
- Understanding of health and safety policies, procedures and systems in an Estates setting
- Experience of utilising KPI frameworks to drive service improvement
- Understanding of UK data protection legislation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
