Job summary
Support Services Assistant - Band 2 - Part time - 18 hours per week:
An exciting opportunity has arisen for a motivated and enthusiastic person to work at the Darwin Unit. As Support Service Assistant you will be expected to maintain a clean and hygienic environment for patients, visitors and staff in line with the National Standards of Cleanliness.
You will be responsible on a day to day basis to provide a full domestic cleaning service to patient areas, offices and departments in accordance with work schedules, policies and procedures which will include: high and low dusting, vacuuming, wet mopping, waste management, use of floor cleaning equipment and general housekeeping.
You must also have:
- Good interpersonal skills with other staff, Trust employees and patients
- Ability to adhere to standards and procedures
- Ability to accept, organise and prioritise instructions
- Ability to work on their own initiative and as part of a team
- Flexible approach to working hours and schedules
Provide cover during annual leave, sickness and absence which will include week ends, bank holiday and the requirement to cover in other Trust premises
Previous domestic experience will be beneficial but there are no formal qualifications required for this post as you will be trained by our in-house supervisory team in the use of equipment and COSHH.
**NOTE: This vacancy is not eligible for sponsorship**
Main duties of the job
To work as part of a team to provide cleaning and catering services in order to enhance the quality of the patient and staff environment on a regular and ongoing basis. Also to ensure that at all times quality standards are maintained in relation to the cleanliness and food provision and that legal requirements are met regarding the food service.
About us
As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.
We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.
We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme".
The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.
Job description
Job responsibilities
Communication
To communicate on a daily basis with patients, staff, visitors, general public and report problems to the Support Services Supervisor, Department / Service Lead
To be friendly, courteous and helpful to clients, visitors, staff and the general public, challenging discrimination, promoting equality.
To ensure that patients, their relatives and carers are treated with dignity and respect.
Analytical and Judgemental Skills/ Freedom to Act
To follow established procedures and schedule of work.
To seek advice from Support Services Supervisor or Department / Service Lead as necessary.
To comply with the requirements of Food Hygiene, Health & Safety legislation and the Trusts Food Safety policy as necessary.
To be responsible for the cleaning provision to client areas and offices with the premise in accordance with work schedules and activity within the area.
To comply with the National Standards of Cleanliness, Health & Safety legislation and COSHH regulations and Trust policies as applicable to the job.
Planning and Organisational Skills
To have a responsibility for liaising with, Support Services Supervisor, Department / Service Lead to organise work.
Physical Skills
To ensure that the general cleaning in the premise is undertaken in accordance with the agreed work schedule
To ensure that domestic, clinical, and mixed recycling waste is correctly bagged and placed in the appropriate disposal areas in accordance with services within the premise
To ensure that all stocks are stored correctly.
Ensure all areas are clean and tidy, particularly prior to and following mealtime service
To be responsible for the cleanliness of the kitchen and serving area, including crockery, cutlery, kitchen utensils and food trolley in accordance with services within the premise
Ensure all areas are clean and tidy, particularly prior to and following meal times as necessary.
To carry out specialist cleaning procedures in response to any infection control outbreak; new builds; refurbishments
Job description
Job responsibilities
Communication
To communicate on a daily basis with patients, staff, visitors, general public and report problems to the Support Services Supervisor, Department / Service Lead
To be friendly, courteous and helpful to clients, visitors, staff and the general public, challenging discrimination, promoting equality.
To ensure that patients, their relatives and carers are treated with dignity and respect.
Analytical and Judgemental Skills/ Freedom to Act
To follow established procedures and schedule of work.
To seek advice from Support Services Supervisor or Department / Service Lead as necessary.
To comply with the requirements of Food Hygiene, Health & Safety legislation and the Trusts Food Safety policy as necessary.
To be responsible for the cleaning provision to client areas and offices with the premise in accordance with work schedules and activity within the area.
To comply with the National Standards of Cleanliness, Health & Safety legislation and COSHH regulations and Trust policies as applicable to the job.
Planning and Organisational Skills
To have a responsibility for liaising with, Support Services Supervisor, Department / Service Lead to organise work.
Physical Skills
To ensure that the general cleaning in the premise is undertaken in accordance with the agreed work schedule
To ensure that domestic, clinical, and mixed recycling waste is correctly bagged and placed in the appropriate disposal areas in accordance with services within the premise
To ensure that all stocks are stored correctly.
Ensure all areas are clean and tidy, particularly prior to and following mealtime service
To be responsible for the cleanliness of the kitchen and serving area, including crockery, cutlery, kitchen utensils and food trolley in accordance with services within the premise
Ensure all areas are clean and tidy, particularly prior to and following meal times as necessary.
To carry out specialist cleaning procedures in response to any infection control outbreak; new builds; refurbishments
Person Specification
Qualifications
Essential
- Able to demonstrate Basic Health & Safety / COSHH Training
Experience
Essential
- Experience of prioritising own workload
Person Specification
Qualifications
Essential
- Able to demonstrate Basic Health & Safety / COSHH Training
Experience
Essential
- Experience of prioritising own workload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
