Receptionist
The closing date is 09 September 2025
Job summary
This is an exciting opportunity to join an expanding multi-disciplinary team, working in a CQC Outstanding rated Trust.
The Autism Assessment Service are looking to recruit a full time Band 2 Receptionist.
As a Receptionist you will need to:
- be friendly and welcoming
- be patient and understanding
- follow instructions and procedures
- work accurately and methodically
- work in a team but use their own initiative
- work with people of different backgrounds
- deal with people who may be angry or upset
- be confident using the phone
Skills required:
- organisation skills
- good communication skills
- IT skills
- excellent customer service skills
Main duties of the job
- answer phones, sometimes directing calls to other staff through the switchboard or phone system
- book appointments by phone
- answer queries from patients and other staff
- filing
- chasing up reports
- photocopying
- inputting data
- ordering stationery
- word processing
About us
As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.
We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.
We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme".
The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.
Details
Date posted
26 August 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year Pro rata per annum
Contract
Permanent
Working pattern
Full-time
Reference number
232-CMT-7376956
Job locations
The Bennett Centre
Stoke on Trent
ST1 4ND
Employer details
Employer name
North Staffordshire Combined Healthcare Trust
Address
The Bennett Centre
Stoke on Trent
ST1 4ND
Employer's website
https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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