Keyworker

North Staffordshire Combined Healthcare Trust

The closing date is 15 May 2025

Job summary

LEARNING DISABILITIES SERVICES

An exciting opportunity has arisen to appoint a full time band 5 Keyworker (Pending Agenda for Change job evaluation) to support our established Keyworker Team, based at Dragon Square, Chesterton.

The Learning Disability and Autism Keyworker Team, works with Children and Young People 0-25, with a Diagnosis of a Learning Disability and/or Autism who are on the Dynamic Support Register due to being at risk of Tier 4 Hospital admission or care package breakdown.

The purpose of the Keyworker role is:

o To understand and promote the needs of the child/ young person and their family.

o To ensure that local systems are responsive to meeting their needs in a holistic and joined up way

o To improve outcomes for children and young people with learning disabilities, autism or both.

o To deliver the following competencies as part of their role

Please see the job description for a full understanding of expectations within the role.

Main duties of the job

Key Duties/Responsibilities

Provide information and support to CYP, their families and carers to ensure that personalisation approaches are embedded in CYP plans and that creative solutions are considered to meet the individual's needs supporting with personal health budgets and integrated personal budgets.

Support the Lead Keyworkers, and specialist keyworkers in the delivery of the project across NorthStaffordshire and Stoke on Trent.

Provide support, information and signposting to CYP, their families and carers.

Act as a single point of regular and consistent contact for a caseload of CYP.

Work with CYP and, if applicable, their family/carer to develop a personalised plan.

Utilise the Dynamic Support Registers (DSR) agreed Blue, Red, Amber, Green rating system to capture relevant information that will be used to support the step-down process in line with the approach within the project model.

Working with CYP, parents, carers and people with lived experience to support the development of the Keyworker Community of Experience.

Ensure a person-centred approach at all times, responsible for developing individualised care plans utilising specialist advice alongside the team around CYP.

Communicate effectively with CYP, taking into consideration their cognitive developmental level, behavioural/emotional state, speech and language difficulties or psychiatric presentation.

About us

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme".

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.

Date posted

01 May 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

232-SPL-7138189

Job locations

Dragon Square

Newcastle

ST5 7HL


Job description

Job responsibilities

Plan care on behalf of CYP and their families/carers, e.g. organize MDTs to bring the professionals together to be able to cco-ordinate care in a holistic manner.

Responsible for managing an ongoing caseload prioritising own workload, balancing the needs of CYP and their families/carers often with competing priorities.

Responsible for developing, planning, and organising activities and a number of ongoing tasks and activities.

Ensure all documentation and data collection is accurately completed in line with systemwide policies and GDPR.

To effectively and appropriately maintain CYP records on systems.

To use office equipment in an appropriate manner, reporting any faults following the recognised organisational procedure.

Exposure to a VDU is frequent in line with H&S guidelines.

Decisions and judgements

To bring together information and facts, analyse, interpret, and make judgements, potentially in difficult, challenging and/or complex situations. To then explore and compare potential range of options understanding the risk, impact, and benefit of each with the individuals involved.

Take time to assess and understand CYPs communication needs based on the analysis of a range of facts or situations and adapt their approach individually for them. 24. Respectfully challenge blocks to collaborative working and individualised care and contribute to a solution focussed approach.

Exercise judgement, accountability and responsibility using skills, knowledge, and expertise in changing environments, across agency boundaries and in unfamiliar situations on behalf of CYP and their family.

Knowledge of relevant Trust policies and procedures e.g., Fire, Health & Safety, Data Protection/Security of Information.

Contribute to policies, procedures and protocols within the service as required.

Implements policies, procedures, and protocols relevant to own work area, setting standards for procedures within designated service area(s).

Works autonomously, prioritising tasks in accordance with agreed objectives, organisational policy/guidance, and defined parameters.

Work is self-managed rather than supervised.

Job description

Job responsibilities

Plan care on behalf of CYP and their families/carers, e.g. organize MDTs to bring the professionals together to be able to cco-ordinate care in a holistic manner.

Responsible for managing an ongoing caseload prioritising own workload, balancing the needs of CYP and their families/carers often with competing priorities.

Responsible for developing, planning, and organising activities and a number of ongoing tasks and activities.

Ensure all documentation and data collection is accurately completed in line with systemwide policies and GDPR.

To effectively and appropriately maintain CYP records on systems.

To use office equipment in an appropriate manner, reporting any faults following the recognised organisational procedure.

Exposure to a VDU is frequent in line with H&S guidelines.

Decisions and judgements

To bring together information and facts, analyse, interpret, and make judgements, potentially in difficult, challenging and/or complex situations. To then explore and compare potential range of options understanding the risk, impact, and benefit of each with the individuals involved.

Take time to assess and understand CYPs communication needs based on the analysis of a range of facts or situations and adapt their approach individually for them. 24. Respectfully challenge blocks to collaborative working and individualised care and contribute to a solution focussed approach.

Exercise judgement, accountability and responsibility using skills, knowledge, and expertise in changing environments, across agency boundaries and in unfamiliar situations on behalf of CYP and their family.

Knowledge of relevant Trust policies and procedures e.g., Fire, Health & Safety, Data Protection/Security of Information.

Contribute to policies, procedures and protocols within the service as required.

Implements policies, procedures, and protocols relevant to own work area, setting standards for procedures within designated service area(s).

Works autonomously, prioritising tasks in accordance with agreed objectives, organisational policy/guidance, and defined parameters.

Work is self-managed rather than supervised.

Person Specification

Qualifications

Essential

  • Professional qualification equivalent to degree level in a relevant subject, or equivalent level of experience of people with learning disabilities, autism or both gained through lived experience, education, youth work, health, or social services

Experience

Essential

  • Working with people with autism, learning disabilities or both and complex communication and behavioural issues, and their families/carers. o Experience of liaising with multidisciplinary professionals and working across agencies
Person Specification

Qualifications

Essential

  • Professional qualification equivalent to degree level in a relevant subject, or equivalent level of experience of people with learning disabilities, autism or both gained through lived experience, education, youth work, health, or social services

Experience

Essential

  • Working with people with autism, learning disabilities or both and complex communication and behavioural issues, and their families/carers. o Experience of liaising with multidisciplinary professionals and working across agencies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Dragon Square

Newcastle

ST5 7HL


Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)


Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Dragon Square

Newcastle

ST5 7HL


Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)


For questions about the job, contact:

Team Lead

Emma Mothershaw

emma.mothershaw@combined.nhs.uk

03001231535

Date posted

01 May 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

232-SPL-7138189

Job locations

Dragon Square

Newcastle

ST5 7HL


Supporting documents

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