Clinical Co-Ordinator

Job summary

We strive to provide the highest quality care at someone's first contact with the service and to continuously improve access to services for those experiencing mental health crisis, and this post is pivotal in achieving this. The post holder will be expected to provide strong clinical leadership as well as work as a member of the multi-disciplinary team within the Crisis Care Centre coordinating a fast-paced dynamic service on a shift-to-shift basis over a 7-day, 24-hour period.

The post holder will guarantee that all referrals received into the service are triaged and assessed according to risk and needs, and that appropriate advice and intervention is offered. They will ensure an effective flow within the service and appropriate allocation of resources to ensure we deliver a responsive, high-quality service. The post holder will require relevant links and understanding of wider mental health and discharge pathways.

The post holder will report to the Operational Team Manager and will work in close collaboration with the Leadership Team within the Crisis Resolution and Home Treatment Team. The post will be based at the Crisis Care Centre, Harplands Hospital.

We offer, and encourage, the opportunity for informal discussions prior to applying for the post. If you would like to discuss the position, further please do not hesitate to contact Aisling (Ash) Birch on 07813401575 or aisling.birch@combined.nhs.uk.

Main duties of the job

The Crisis Care Centre is an essential component of the urgent care pathway and provides an all age single point of access to mental health services in norths Staffordshire, whilst also offering a 24-hour, seven day crisis service with the additional offer of intensive home treatment as an alternative to an acute inpatient admission. The Crisis Care Centre in line with the NHS Long Term Plan will be expanding this offer too support individuals in crisis by receiving referrals via NHS 111, in addition to the dedicated line for ambulance, police, GP's and other professionals requiring an urgent mental health response.

About us

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme".

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Harplands Hospital

Stoke-on-Trent

ST4 6TH

Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)

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Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Harplands Hospital

Stoke-on-Trent

ST4 6TH

Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)

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