Admin Lead
This job is now closed
Job summary
An exciting opportunity has arisen for an Admin Lead within Moorcroft Medical Centre, within the Primary Care Directorate.
Band 4 - £25,147 - £27,596 per annum - 37.5 hours per week, full time.
You will offer support and guidance to the admin and clerical staff within the team and offer direct support to the Service Manager.
Main duties of the job
Providing and receiving routine information which may sometimes require tact or persuasive skills to overcome barriers to understanding. This may involve providing and receiving of sensitive or complex information, providing advice, instruction or training where the subject matter is straightforward. In particular this will involve the following responsibilities:
- Responding to appropriate requests for information
- Acting on correspondence - responding to, or referring to the appropriate person
- Providing routine advice on areas of knowledge/expertise, in a manner relevant to the audience and topic area (ie patients, carers, complexity)
- Liaison with partner services and organisations
- Preparation/completion of routine documents, including letters, reports, presentations and forms e.g. purchase order requisitions, photocopying, filing
- Handling telephone queries
- Assisting patients/clients/relatives with non-clinical advice
- Teaching and supporting new Admin team members and providing aspects of the team induction and training to new starters regarding the building and admin processes.
- Organise and prepare for clinics ensuring checking list and updating of relevant statistics related to medical caseloads
- Electronic patient record (EPR) management
About us
As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.
We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.
We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme".
The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.
Details
Date posted
27 November 2024
Pay scheme
Agenda for change
Band
Band 4
Salary
£26,530 to £29,114 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
232-PRC-6812570
Job locations
Moorcroft Medical Practice
Stoke-on-Trent
ST1 3NJ
Employer details
Employer name
North Staffordshire Combined Healthcare Trust
Address
Moorcroft Medical Practice
Stoke-on-Trent
ST1 3NJ
Employer's website
https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
North Staffordshire Combined Healthcare Trust's privacy notice (opens in a new tab)