North Staffordshire Combined Healthcare Trust

Ward Clerk

This job is now closed

Job summary

Ward Clerk, Edward Myers Centre, Harplands Hospital:

An exciting opportunity has arisen for a Ward Clerk on the Edward Myers Centre, Harplands Hospital. The Ward has a full MDT which strives to deliver high quality compassionate care.

The ward will offer a full induction package. Training and competencies within the administrative setting and on-going support and professional development will be tailored to meet your individual needs.

You should be a calm, organised and well-motivated person with a positive, mature and flexible approach to your work. The post involves contact with patients and their families, so good communication skills are vital.

This is a full-time role for: 37.5 hours per week

Main duties of the job

To provide comprehensive clerical service to the ward ensuring that all duties are carried out accurately and efficiently and that confidentiality is maintained.

The post holder will work as an integral part of the ward team. You will be responsible for monitoring all of the non-clinical patient facilities service in the ward area and ensuring a clean, safe and comfortable environment to improve the patient's experience.

The main elements of this role are conducting daily checks of the ward environment to monitor quality standards, to report deficiencies and take appropriate action. Ensure the delivery of cleaning, catering and minor maintenance services together with other specified tasks to meet individual patient needs.

About us

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme".

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.

Date posted

13 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

232-SPL-6773469

Job locations

Harplands Hospital

Stoke-on-Trent

ST4 6TH

Job description

Job responsibilities

To adopt a flexible approach and recognise changing priorities throughout the day in respect of the fluctuating nature of a busy service.
To ensure accurate and efficient allocation, recording and despatch of mail.
To receive telephone calls, refer to nursing staff or take/allocate messages as appropriate.
To receive and send documentation and e-mail as per policy
To produce correspondence and other documentation as required.
To photocopy, collate and distribute documentation as required.
To check there is a high standard of cleanliness in all areas and assisting in maintaining and monitoring cleaning standards on the ward e.g. tidying of bed areas, conduct regular cleanliness audits and provide reports to the Ward Manager, assist in Patient-Led Assessments of the Care Environment (PLACE) inspections.

Job description

Job responsibilities

To adopt a flexible approach and recognise changing priorities throughout the day in respect of the fluctuating nature of a busy service.
To ensure accurate and efficient allocation, recording and despatch of mail.
To receive telephone calls, refer to nursing staff or take/allocate messages as appropriate.
To receive and send documentation and e-mail as per policy
To produce correspondence and other documentation as required.
To photocopy, collate and distribute documentation as required.
To check there is a high standard of cleanliness in all areas and assisting in maintaining and monitoring cleaning standards on the ward e.g. tidying of bed areas, conduct regular cleanliness audits and provide reports to the Ward Manager, assist in Patient-Led Assessments of the Care Environment (PLACE) inspections.

Person Specification

Qualifications

Essential

Good standard of secondary education; GCSE at Grade C or above or equivalent

Experience

Essential

Previous experience of working with the public

Person Specification

Qualifications

Essential

Good standard of secondary education; GCSE at Grade C or above or equivalent

Experience

Essential

Previous experience of working with the public

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Harplands Hospital

Stoke-on-Trent

ST4 6TH

Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

Harplands Hospital

Stoke-on-Trent

ST4 6TH

Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)