Job summary
An exciting opportunity has arisen for an experienced Facilities Supervisor to join the inhouse Facilities Management team to work across North Staffordshire Combined Healthcare Community premises. We are looking for a self motivated and enthusiastic person who would like to be part of a high performing management team by supervising a team of support service assistants in delivering excellent cleanliness standards.
The Facilities Team provide a professional in-house specialist cleaning service, which plays a key role in the Trust overall performance which is reflected in our vision, quality priorities and values
Main duties of the job
The Facilities Supervisor will be responsible for leading the daily delivery of an efficient and effective customer focussed quality service in accordance with the National Standards of Healthcare Cleanliness. The scope of the service involves the supervision of a team of Support Service Assistants for the delivery of the service in Combined Healthcare Premises. You will have the ability to plan, act and monitor their own and their team's performance and need to be adaptable, self-motivated, set clearly defined and achievable individual/team/operational goals.
You will work collaboratively with key partners, support the clinical teams and establish and maintain good working relationships, have clear lines of communication with Line Manager, Clinical Managers/Teams, Trust Staff, external organisations and the public.
About us
North Staffordshire Combined Healthcare NHS Trust is a leading provider of mental health, social care, learning disability and substance misuse services in the West Midlands.
We are a forward-thinking Trust and are extremely proud to have attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC), one of only two specialist Mental Health Trusts in England to be awarded this.
Our vision is 'To be Outstanding in all we do and how we do it' and the way we do inclusion is no exception. As a 'Disability Confident Employer', we very much believe that inclusion is something that you feel when you work at the Trust and we are continuously developing our culture of inclusion. Our teams pride themselves on compassion, team work and resilience.
Job description
Job responsibilities
Responsible for the day to day supervision of the Support Service Assistants team, and service requirements. To be responsible for providing a clean, safe environment for patients, visitors and staff. To ensure services are delivered in line with the National Standards of Healthcare Cleanliness Responsible for carrying out routine cleanliness, environmental, waste disposal and food safety audits in clinical and non-clinical areas ensuring all failures are actioned/corrected. To record electronically all audit results. To prioritise cleaning requests and respond to any IPC outbreaks, site Manager requests and to maintain records. To plan, record and ensure all Support Service Staff are compliant with mandatory/ statutory training. To deliver planned and ad-hoc briefings to the Support Services Team, communicating as appropriate daily priorities and any relevant working arrangements and requirements. To ensure staff rotas are robust, workable and provide the required coverage for all areas on a daily basis. To carry out Facilities Risk and COSHH Assessments relevant to the department, update/monitor and review with Facilities Management Team. To participate in the recruitment process for Support Services Staff. To complete Staff Personal Development Reviews, 1:1 Supervisions, Sickness Reviews, Return to Work Interviews, Performance Interviews, giving advice and support within the relevant timescale. To plan, deliver and record full induction training, refresher training and on the job assessments in compliance with the Trusts Policies; Catering and Domestic Services Induction Policies and Procedures
Full details can be found on the job description.
Job description
Job responsibilities
Responsible for the day to day supervision of the Support Service Assistants team, and service requirements. To be responsible for providing a clean, safe environment for patients, visitors and staff. To ensure services are delivered in line with the National Standards of Healthcare Cleanliness Responsible for carrying out routine cleanliness, environmental, waste disposal and food safety audits in clinical and non-clinical areas ensuring all failures are actioned/corrected. To record electronically all audit results. To prioritise cleaning requests and respond to any IPC outbreaks, site Manager requests and to maintain records. To plan, record and ensure all Support Service Staff are compliant with mandatory/ statutory training. To deliver planned and ad-hoc briefings to the Support Services Team, communicating as appropriate daily priorities and any relevant working arrangements and requirements. To ensure staff rotas are robust, workable and provide the required coverage for all areas on a daily basis. To carry out Facilities Risk and COSHH Assessments relevant to the department, update/monitor and review with Facilities Management Team. To participate in the recruitment process for Support Services Staff. To complete Staff Personal Development Reviews, 1:1 Supervisions, Sickness Reviews, Return to Work Interviews, Performance Interviews, giving advice and support within the relevant timescale. To plan, deliver and record full induction training, refresher training and on the job assessments in compliance with the Trusts Policies; Catering and Domestic Services Induction Policies and Procedures
Full details can be found on the job description.
Person Specification
Experience
Essential
- Experience for Microsoft packages, and other trust systems including record keeping and data collection
- NVQ level 3 in Cleaning and Building Interiors or equivalent - Food Hygiene Certificate or equivalent
- Experience of working within an NHS Care/Hospital Environment in Domestic Services /Facilities
- Team leader/supervisory experience of supervising a team
Desirable
- NVQ Level 2 in Customer Services
- Experience in auditing using a computer package
Person Specification
Experience
Essential
- Experience for Microsoft packages, and other trust systems including record keeping and data collection
- NVQ level 3 in Cleaning and Building Interiors or equivalent - Food Hygiene Certificate or equivalent
- Experience of working within an NHS Care/Hospital Environment in Domestic Services /Facilities
- Team leader/supervisory experience of supervising a team
Desirable
- NVQ Level 2 in Customer Services
- Experience in auditing using a computer package
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
